Care 1st Live-in & Home Care Berkshire

Unit 10, Wellington Business Park, Dukes Ride, Crowthorne RG45 6LS
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13 Reviews
  • Care 1st Live-in & Home Care Berkshire, Crowthorne

Care Provided by Care 1st Live-in & Home Care Berkshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Sharon Harris (Care Manager)

Care 1st Live-in & Home Care Berkshire Reviews (13)

Over all time Care 1st Live-in & Home Care Berkshire has 13 reviews.

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  • 9
  • 3
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Overall Experience  Overall Experience 5.0 out of 5

I find all my carers are wonderful and helpful, my carers are very kind and caring people, the company is well led and very supportive towards their clients and carers. Would highly recommend this company.

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Overall Experience  Overall Experience 4.0 out of 5

My short experience with the company has been very content and supportive.

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Overall Experience  Overall Experience 5.0 out of 5

On the whole, I find my carers all ok. They all seem on the whole a good selection. They are all friendly and do not seem to mind what they do. Always ask if there is anything more to do.

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Overall Experience  Overall Experience 5.0 out of 5

Care 1st have only been coming to us for a couple of weeks or so, coming from a nursing background, not general, you can't fault any of the staff that have come to deal with my father, nothing is too much trouble, friendly and a good approach,
Would certainly recommend them to those looking or contemplating
who need carers.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Just excellent care and empathy not just with client but family too. I'd be majorly struggling without them. Thank you so much, everyone, stay safe and well.

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Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff to be very efficient and friendly. Treating you with respect.

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Overall Experience  Overall Experience 3.0 out of 5

My wife and I are very happy with the care and carer we have. Very helpful to my wife.

Reply from Ashley Henry, Area Manager at Care 1st Live-in & Home Care Berkshire

Many thanks for your kind words. We will be sure to pass these on to the care team


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Overall Experience  Overall Experience 5.0 out of 5

My brother is happy with the care that is given to him.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff and carers are all good. They arrive on time, nothing is too much for them to do, they ask what we want to be done and they just get on and do it.

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Overall Experience  Overall Experience 4.0 out of 5

I have used Care 1st for over two years and on the whole, have been satisfied. Originally, from what I can remember, I had various carers, but now it has settled to one regular carer except for her day/time off. Then there are one/two stand-in's who know my needs and time of attendance because I do
have other daytime commitments.

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Overall Experience  Overall Experience 5.0 out of 5

An excellent service. Carers are all very "caring" and efficient. I like having the same carer each day because I feel more comfortable. I have no complaints, only praise for my carer. Office very occasionally forgets to let us know if there is a change in schedule but not a problem really. I think
the carers deserve to be paid more! but I do not want your charges to go up!!

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Overall Experience  Overall Experience 5.0 out of 5

The service is very good, the staff do such a lot for me. Nothing is too much trouble, I could not do without them. I do appreciate everything that is done for me.

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Overall Experience  Overall Experience 5.0 out of 5

I receive two visits a week when I am washed and showered. I find all the service very worthwhile and the time spent good in every way. Having contact is very welcome.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 24 Oct 2019

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Care 1st Live-in & Home Care Berkshire

What Type of Services does Care 1st Live-in & Home Care Berkshire offer?

Care 1st Live-in & Home Care Berkshire offers Home Care.

How many Carers does Care 1st Live-in & Home Care Berkshire employ?

Care 1st Live-in & Home Care Berkshire employs 40 carers.