Angel Home Care Service Private Ltd

27 Church Road, Gatley, Stockport, Cheadle SK8 4NG
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9.6 41 Reviews
  • Angel Home Care Service Private Ltd, Cheadle
Angel Home Care Service provides domiciliary care, enabling adults and older service users to retain independence, dignity and privacy in their own home.

Their trained, dedicated staff members are fully committed and highly motivated and provide a range of care services, including personal care, such as dressing, bathing and toileting, and domestic duties, such as cooking, light housework, laundry and shopping.

Services are tailored to each individual and care can be short or long-term, from thirty minutes a day to care around the clock.

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Care Provided by Angel Home Care Service Private Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Angel Home Care Service Private Ltd
  • Person in charge
  • Bindu Pal (Registered Manager)

Funding & Fees Guide for Angel Home Care Service Private Ltd

  • Prices

  • £23.00 per hour

Angel Home Care Service Private Ltd Reviews (41)

Total of 41, showing 41-41
9.6

Angel Home Care Service Private Ltd has a Review Score of 9.6 (9.645) out of 10, based on 13 reviews in the last 2 years. Over all time Angel Home Care Service Private Ltd has 41 reviews.

Overall Experience

  • 26
  • 13
  • 2
  • 0
  • 0

Date Published

41
1
8
13
28

Review from Lisa J (Granddaughter of Client) published on 29 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are very pleased with the support my Grandmother received from Angel Care. They are a reliable, flexible and caring service, the carer was very attentive to my grandmother's needs and the manager of the company came out to visit my grandmother at home to ensure that her care needs were
identified and the appropriate care provided. Thank you again Angel Care, I would strongly recommend the service.

Reply from Bindu Pal at Angel Home Care Service Private Ltd

Thanks for your feedback Lisa.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.6 (9.645)

Overview of Review Score

The Review Score of 9.6 (9.645) out of 10 for Angel Home Care Service Private Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.645 for Angel Home Care Service Private Ltd is calculated as follows: ( (54 Excellents x 5) + (17 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 76 Ratings = 4.645

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Angel Home Care Service Private Ltd is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (6)

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Ram Pal

Job Title: Director

Joined: 2012

Overlooking company activities.


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Bindu Pal

Job Title: Registered Manager

Joined: 2015

Overlooking all organisational activities and ensuring service user's/staff's safety, well-being and satisfaction.


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Amon Pal

Job Title: Deputy Manager

Joined: 2020

Working alongside the Manager and care coordinator to ensure the quality of care and smooth running of the organisation.


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Karan Pal

Job Title: HR Manager

Joined: 2019

Managing the HR department.


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George Kutty

Job Title: Office Admin

Joined: 2020

Attending telephone enquires, Leading the Recruitment process.


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Naeem Khan

Job Title: Care Co-ordinator

Joined: 2022

Assessing the service user. working alongside the Registered Manager


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