Verina Daly Care Ltd

Office X Avon Building, The Old Race Course, Wallops Wood, Southampton SO32 3QY
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9.3 22 Reviews
  • Verina Daly Care Ltd, Southampton
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Care Provided by Verina Daly Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Dementia
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Verina Daly Care Ltd
  • Person in charge
  • Verina Daly (Managing Director)

Funding & Fees Guide for Verina Daly Care Ltd

  • Prices

  • Mon-Fri
    0700-1900
    £24 - 60 mins
    £22 - 45 mins
    £18.50 - 30 mins


    Mon-Fri
    1900-0700 & Weekends
    £26 - 60 mins
    £24 - 45 mins
    £20.50 - 30 mins
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Verina Daly Care Ltd Reviews (22)

Total of 22, showing 21-22
9.3

Verina Daly Care Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Verina Daly Care Ltd has 22 reviews.

Overall Experience

  • 18
  • 4
  • 0
  • 0
  • 0

Date Published

22
1
2
4
18

Review from Luke B (Son of Client) published on 21 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great service from a fantastic team. My mother has been cared for ensuring she keeps her dignity. She looks forward to the visits from her care worker and I couldn't ask for any more than that.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Clarissa L (Daughter of Client) published on 27 July 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Verina Daly Care is an outstanding organisation with thoroughly professional and trustworthy staff who were very knowledgeable in all aspects of care for my mother. They cooked lovely food for my mother and kept her very clean and comfortable. She never had any bed sores and her skin improved within
a few weeks of Verina taking on her care. I found all the staff to be very responsible and caring, and would call the GP if they thought it necessary. Verina was able to help Mum and reassure the family with all the problems that arose during the two years that Verina Daly Care was looking after her. Verina liaised with district nurses and got any special equipment required to make Mum more comfortable. In addition to my mother's personal care the large house that my mother lived in has never been cleaner, and the team were wonderful in coping with the floods of 2013/14 when, although water didn't come into the house, they had to monitor pumps in the cellars and walk through the flooded high street with shopping to reach to house. I never heard anyone complain and was hugely grateful that they were there and coped so well. I can't praise them more highly.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Verina Daly Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Verina Daly Care Ltd is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Verina Daly Care Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (10)

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