Manorcourt Homecare (Clacton-On-Sea)

Hockleys Business Centre, Valley Road, Clacton-on-Sea CO15 4AE
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8.5 32 Reviews
  • Manorcourt Homecare (Clacton-On-Sea), Clacton-on-Sea
Manorcourt Homecare (Clacton-on-Sea) is the division of Healthcare Homes which specialise in providing care services for people who wish to remain living in their own homes for as long as possible.

The division offer services throughout East Anglia and Greater London and can provide assistance with: Personal care routines such as bathing and dressing; Domestic tasks such as washing, ironing, cleaning, cooking and shopping; Support services; Day centre services; Placements into residential care homes

Whether you require assistance on a regular or temporary basis, a flexible range of services means that carers can provide as little or as much support as is needed, for as long as required.

Care workers are all meticulously trained to provide the highest standards of care to meet strict quality requirements, including those laid down by the The Health & Social Act 2008.

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Care Provided by Manorcourt Homecare (Clacton-On-Sea)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Mel Garrod (Manager)

Funding & Fees Guide for Manorcourt Homecare (Clacton-On-Sea)

  • Prices

  • Please contact the agency


    We are committed to delivering high-quality Home Care at affordable rates. The cost of Home Care depends on the type of support you need, how frequently it's required, and your location. Our services range from brief visits to 24-hour Live-in Care. If your situation is more complex and requires two carers per visit, we can accommodate that and provide an appropriate cost estimate.


    We understand that each individual is unique. That's why we tailor our services to meet your specific needs. Our costs include a personalised care plan that is designed to fit your preferences, requirements, and budget, ensuring that you receive the care that is right for you.

Manorcourt Homecare (Clacton-On-Sea) Reviews (32)

Total of 32, showing 21-32
8.5

Manorcourt Homecare (Clacton-On-Sea) has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Manorcourt Homecare (Clacton-On-Sea) has 32 reviews.

Overall Experience

  • 23
  • 8
  • 0
  • 1
  • 0

Date Published

32
0
2
2
30

Review from Linda B (Daughter of Client) published on 5 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standard of care from all carers. Mother was treated with care and affection.

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Review from Rita S (Client) assisted by family/friend published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding service cannot fault any aspect. Office very easy to deal with and very organised. Carers all superb, dedicated and thoroughly professional. First class!

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Review from M F (Daughter of Client) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They have been very helpful to my mother, friendly, polite and a big help to me.

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Review from P C (Client) published on 28 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A caring and considerate service in a helpful manner. The staff are respectful and helpful.

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Review from Elizabeth P (Daughter of Client) published on 19 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has had care for one month with Manorcourt Homecare (Clacton-On-Sea). His carers have been helpful in administering medication and in building trust and rapport with my father. He says he is relieved to have help with dressing and he enjoys them coming. As a family, we are pleased dad is so
happy and clothes are clean etc - Many thanks.

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Review from S L (Nephew of Client) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Considering that Manorcourt is short staffed I think the care team go above and beyond the call of duty. Always happy and smiling.

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Review from W H (Client) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident here for just over a year during which time the care and consideration by all members of staff has been considerate, helpful and understanding. Accommodation is good with the exception of the bathroom which I was told would be updated in the near future. Due to my own circumstances
I am unable to use the present bath or shower unit and have to be taken elsewhere three times a week when possible.

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Review from Nicholas C (Son of Client) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel mum has been looked after which gives me peace of mind. If there are any problems they phone me straight away and the problem is resolved. I have a very good relationship with all the staff and have not had any problems. I always feel they do their best and would like to take this opportunity
to say thank you and I hope the great service continues.

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Review from Maureen P (Client) assisted by family/friend published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found our care to be excellent.

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Review from G M (Son of Client) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers/managers are all very friendly but also professional in my mother's care.

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Review from Walter N (Daughter of Client) assisted by family/friend published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care staff and all staff very pleasant and helpful. Food very good and flat very nice.

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Review from Eric L (Client) assisted by family/friend published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find all the carers who visit to be very courteous, polite and hard working in spite of the long hours and difficult shifts.
We would have no hesitation in recommending Manorcourt Homecare to anyone else in need of carers.

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Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Manorcourt Homecare (Clacton-On-Sea) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Manorcourt Homecare (Clacton-On-Sea) is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Manorcourt Homecare (Clacton-On-Sea) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (6)

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Meet the Team (2)

Mellisa

Mellisa Garrod

Job Title: Branch Manager

Coming soon


Angela

Angela Williams

Job Title: Care Coordinator

Coming Soon


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Manorcourt Homecare (Clacton-On-Sea) to verify any information. View our terms and conditions. Manorcourt Homecare (Clacton-On-Sea) has a Platinum Service – more info.