Manorcourt Homecare (Thetford)

Danielle has a wealth of experience in the care industry and is passionate about making a difference in people’s lives. She leads her team with warmth, dedication, and a commitment to providing the best possible care.

Beverley has completed HR training with AAFES RAF and is currently completing NVQ Level 3 and started working at Manorcourt Homecare in 2014.
Beverley decided to work at Manorcourt Homecare because she wished for a career change and her daughter persuaded her to become a care worker as she felt she would enjoy the challenge.
Prior to joining Manorcourt Homecare she was a retail supervisor for RAF.
Beverley believes to be good in here role you need patience, knowledge and skills, be a good listener and able to work within a team.
The favourite part of her working day is feeling satisfied when she has completed all of her jobs. Her biggest career highlight has been bringing consistency into her job role.
Outside of work Beverley enjoys a game of bingo. She enjoys relaxing in her garden and planting. She loves spending time with her family and enjoy holidays abroad.

Dave holds a NVQ Level 3 and a NVQ Assessor award and started working at Manorcourt Homecare in 2017. Dave decided to work at Manorcourt Homecare as he knew the company and the job role offered suited him.
Prior to joining Manorcourt Homecare he worked with Social Services.
He believes to be good in his role he needs to be a good listener,
a team player, observer, have good communication skills and people skills.
The favourite part of his working day are meeting new people on a daily basis.
Outside of work he likes going for walks in the woods with his dogs and enjoys going to the gym and keeping fit.
Dave is looking forward to being part of the Thetford team and getting to know everyone.

Diane has a NVQ Level 3, Cambridgeshire & Norfolk Management in Medication and started working at Manorcourt Homecare in 2000.
Prior to joining Manorcourt Homecare Diane worked in a bakery but wanted to work in the care sector.
To be good in her role Diane believes you should not take anything for granted, every query should be checked and you must be precise. You need to be aware of the importance of medication and the timescales it needs to be given and understand the repercussions if not.
The favourite part of her working day is going out in to the community and meeting the service users and problem solving. Her biggest career highlight to date was passing PETALS, which allowed her to teach.
Outside of work Diane enjoys socialising, walking with her dog and eating out with friends and family. She also loves to read.

Georgina has a NVQ Level 3 and started working at Manorcourt Homecare in 2016. Georgina previously worked at Healthcare Homes but wished to move into homecare.
To be good in her role Georgina believes you need to flexible, compassionate, empathetic, caring and to be able to keep calm under pressure.
The favourite part of her working day is talking to service users and families, arranging person centred care.
The biggest professional challenge in her current role was being able to adapt to swapping job roles from co-ordinator to team leader and her biggest career highlight to date was maintaining West 4 area and gaining respect from a well-established team.
Outside of work Georgina enjoys spending time with her family and taking little adventures out. She likes quiet time watching Netflix.
Georgina is looking forward to maintaining her area and watching gradual growth.

Hannah has a NVQ Level 3 Health & Social Care and started working at Manorcourt Homecare in 2012. Prior to joining
Manorcourt Homecare Hannah was a Health Care Assistant in a hospital.
To be good in her role Hannah believes you need to have patience, knowledge and understanding the importance of medication.
The favourite part of her working day is the variation each day brings.
The biggest career highlight to date was being promoted which happened quickly and makes her proud.
Outside of work Hannah enjoys relaxing on the sofa watching Netflix. She enjoys being with her boyfriend and children and also enjoys getting dressed up and going out with friends.
Hannah enjoys meeting new people, her day varies every day and she likes working with her team.

Jane has years of experience with recruiting, training recruitment, HR and assessments and started working at Manorcourt Homecare in 2017.
Jane had heard positive things about the company and felt she could make a difference by bringing her skills and knowledge in to this new job role.
Prior to joining Manorcourt Homecare Jane was a Commercial Manager in retail.
To be good in her role Jane believes you need to have good communication skills, customer service skills, friendly and open-minded. Be proactive and motivated, thinking outside of the box. Recruiting people you think would be suitable to look after your loved ones.
The favourite part of Jane's working day is interviewing and meeting new faces. She enjoys being in the office environment as it gives her overall understanding of everyone’s job role and what it takes to be a care worker and co-ordinator and working as part of the team. She likes feeling supported by HR and how Manorcourt Homecare are open to new ideas.
Her biggest professional challenge to date was learning new computer systems and being aware of how many different care agencies there are and her biggest career highlight to date is being able to use her skills and initiative to work independently.
Outside of work she loves to shop. she likes decorating but enjoys going on holiday the most.
Jane is looking forward to watching the business grow and being part of that growth. She wants this branch to thrive.

Jodie has a NVQ Level 3 and started working at Manorcourt Homecare in 2002. Jodie previously worked for Manorcourt Homecare in 1998 and left to try something new but was drawn back to the company due to the nature of the job that best suits her personality.
Prior to joining Manorcourt Homecare Jodie was a Bar Manager.
To be good in her tole Jodie believes you need to be flexible, understanding, honest, respectful and dedicated. You need to enjoy the challenges that being a care co-ordinator brings.
The favourite part of her working day is problem solving internally and externally. She enjoys doing the same job but facing different challenges daily. Her biggest career highlight to date was stepping up from being a care worker to co-ordinator and being an active member of the on call team.
Outside of work Jodie enjoys going out to eat and being with family and friends. She loves watching new films at the cinema and having the odd night out.
Jodie is looking forward to seeing further positive new changes and growing the branch. Keeping the morale on a high.

Jade has an NVQ Level 3 and started working at Manorcourt Homecare in 2012. She decided to work at Manorcourt Homecare because she wanted to try something new. Prior to joining Manorcourt Homecare Jade was a Housekeeper.
To be good in her role Jade believes she needs to communicate well, be reliable, have good listening skills and be punctual.
The favourite part of her working day is setting her action plan and working through it. It gives her a feeling of satisfaction.
The biggest professional challenge in her current role was completing her Level 3 Diploma in Health & Social Care. Her biggest professional challenge was gaining experience and knowledge of what it takes to be a good co-ordinator.
Jade's biggest career highlight was starting as a care worker and being promoted to co-ordinator.
Outside of work, Jade likes spending time with her family, going out to eat or enjoying a takeaway and she loves shopping to unwind.
Jade is looking forward to helping the business grow. She enjoys working next to an experienced co-ordinator who helps her knowledge greaten.

Mandy has an NVQ Level 3 and is a dementia champion and started working at Manorcourt Homecare in 2008. Mandy decided to work at Manorcourt Homecare as she fancied a change in career from childminding and thought caring for vulnerable people would best suit her personality.
Prior to joining Manorcourt Homecare, Mandy looked after children, running her own business from home.
To be good in her role Mandy believes you need to be patient, be a good listener, be honest, trustworthy and willing to work to deadlines and thrive on stressful situations.
The favourite part of her working day is meeting new people out in the community. The biggest professional challenge in her current role, was becoming a dementia champion, which she found quite challenging but was worth all of the hard work. Her biggest career highlight to date was being nominated for the Kathy Underwood award and given a trophy.
Outside of work Mandy enjoys gardening and spending time with her grandchildren.
Kathy is looking forward to watching the business grow and meeting lots of new people.