Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd

86 London Road, Southborough, Tunbridge Wells TN4 0PP
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9.9 47 Reviews
  • Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd, Tunbridge Wells
Everycare (West Kent) tailor a versatile range of care services to suit older people who need care and support in their own homes, as well as being able to help adults with a disability and those diagnosed with dementia.

From low-level to complex care needs, clients can expect a quality and professional service that can include live-in care where necessary and effective medication management.

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Care Provided by Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Becky Smith (Manager)

Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd Reviews (47)

Total of 47, showing 1-20
9.9

Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd has a Review Score of 9.9 (9.850) out of 10, based on 10 reviews in the last 2 years. Over all time Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd has 47 reviews.

Overall Experience

  • 41
  • 6
  • 0
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  • 0

Date Published

47
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37

Review from Nicola S (Daughter of Client) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare provide brilliant care to my mother. The other staff are efficient, caring and responsive. The carers are so lovely. They look after Mum with so much thought and love. They are reliable, thoughtful and have become real friends. Thank you.

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Review from Margaret E (Client) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My only regret is how often the carer and time change from that on the rota sent. But I realise this is inevitable.

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Review from C K (Daughter of Client) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention that both my parents receive from the carers is excellent. The carers are happy and positive and give the correct level of encouragement. Nothing is too much trouble. The management are especially helpful when we have had to make short notice changes to the help required.

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Review from D H (Client) assisted by family/friend published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The company is very good and so are the carers. Management is very professional. I would recommend them to friends, family and anyone that needs care.

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Review from G W (Son of Client) assisted by family/friend published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very efficient, tactful and caring. Went the extra mile to deal with an urgent situation.

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Review from Thomas C (Grandson of Client) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare are a fabulous and caring homecare provider. My grandmother has given nothing but positive praise for the care she's been provided over the last 6 months. Would highly recommend the manager and her team.

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Review from Charles T (Husband of Client) published on 5 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare have been brilliant. They have been looking after my wife, really pleased.
We did try other care companies and really glad we found Everycare in Tunbridge Wells.
The carers were excellent and the office staff really helped, making my life a lot easier.

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Review from F H (Client) assisted by family/friend published on 15 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since employing this company, I have been pleased with the service I have received and admin support.

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Review from Isabelle S (Wife of Client) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare delivered a high standard of care and really made our lives so much easier. The carers were very good and were always ready to help. I would recommend Everycare. The carers were usually on time.

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Review from S P (Daughter of Client) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The love, care and expertise of Everycare carers were an absolute joy and gave me such a feeling of being totally supported and in the final days of my mother's life as it turned out.

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Review from Mary C (Wife of Client) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband receives is excellent and the support from carers is first-rate. He is treated with respect and kindness and they are always cheerful and a pleasure to have in our home.

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Review from C L (Wife of Client) published on 14 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with all the carers. Couldn't have had better people visiting and caring.

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Review from Derrick S (Husband of Client) published on 12 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are well dressed, cheerful and very chatty.

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Review from Christabel S (Wife of Client) published on 19 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care for my husband during his last illness. All the carers were delightful, kind, and professional. I shall miss them - they became my friends.

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Review from Mark B (Son of Client) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Everycare have been superb. They built up a superb rapport with Mum and have looked after her really well. I cannot rate highly enough.

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Review from Mark C (Son of Client) published on 1 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare was always helpful and available to attend to my father's requirements. He loved to see the ladies and have a good chat with them. Thank you for your help and care.

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Review from Rachel G (Daughter of Client) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care Everycare provide. The carers are always on time and thorough and I always look forward to seeing them. Everycare has got an excellent team who are well supported by the office. I would always recommend Everycare.

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Review from J M (Client) assisted by family/friend published on 21 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like my carers visiting me and looking after me, doing my hair, painting my nails and cleaning my flat. Some of them take me out. When my washing machine broke the girls took my washing to the laundrette. When my dad is with me they look after him too. They do my hoovering very well and look after
my babies (teddy bears) and water my plants so they don't die. They buy me flowers as my mum died. They keep me warm with blankets.

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Review from Richard P (Partner of Client) published on 21 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite all the difficulties of the Covid virus, Everycare still managed to provide an excellent service. The carers and office staff were very helpful and went the extra mile to make sure everything went well.

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Review from Sarah B (Daughter of Client) published on 4 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with all levels of care. All care workers were very respectful and made my father feel very comfortable. They also kept me up to date with anything additional that was required.

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Current Review Score: 9.9 (9.850)

Overview of Review Score

The Review Score of 9.9 (9.850) out of 10 for Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.850 for Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd is calculated as follows: ( (51 Excellents x 5) + (9 Goods x 4) ) ÷ 60 Ratings = 4.85

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Frequently Asked Questions about Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd

What Type of Services does Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd offer?

Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd offers Home Care.

How many Carers does Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd employ?

Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd employs 38 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd to verify any information. View our terms and conditions. Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd has an Enhanced Service – more info.