Oran Care

Suit 4, Flexspace, Mitchelston Drive, Kirkcaldy KY1 3NB
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9.0 9 Reviews
  • Oran Care, Kirkcaldy
Oran Private Care is an award winning Live In Care and Care at Home service based in Fife, Perth and Kinross, The Lothians and Falkirk.  

Oran Private Care is designed to transform the experience of Care at Home for Service Users. By retaining 95% of Private Care Staff recruited in 2021 and 2022, Oran Private Care can offer a continuity of care rarely experienced when accessing Care at Home Services.

The company won the 2022 Scottish Care Award for Learning and Development, the 2020 Scottish Care Award for Technology and People and was nominated for the 2022 Scottish Care Award for Care Leadership. The organisation is also graded 5 (Very Good) by the Care Inspectorate as of August 2022. 

Oran Private Care operates a registered SQA Accredited training centre, offering SVQ2 and SVQ3 qualifications in Health and Social Care to all staff. 

All private home care staff must have either a minimum of 12 months of experience at Oran Homecare or 18 months of experience with another previous home care employer. Carers also have to meet the required training levels, appraisal standards and absenteeism rates to qualify for the private home care services. 

A clear line of communication between service users, family members and Oran Private Care is an essential part of the service. Family members, with the permission of clients, can access live care records around the clock from wherever they are. Check-in video or telephone calls between visits can also be scheduled at any time. 

Oran Care understands that when it comes to care, quality matters. The Private Care Service has been created to tackle the issues faced by the sector head-on, placing emphasis on continuity of care staff, excellent communication and exceptionally high standards of care.

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Care Provided by Oran Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Shelley Halley (Service Manager)

Funding & Fees Guide for Oran Care

  • Prices

  • £29.50 per hour
    Live In Care from £1500

Oran Care Reviews (9)

9.0

Oran Care has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Oran Care has 9 reviews.

Overall Experience

  • 8
  • 1
  • 0
  • 0
  • 0

Date Published

9
2
2
3
6

Review from Jane T (Daughter of Client) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We use Oran Care to manage the care of our elderly mother while we are living internationally. We feel extremely lucky to have found a care company who genuinely care and can communicate with us well despite the difference in time zones.
The carers that go into the home are friendly, social and go
above and beyond to meet her needs in our absence. We really can't put a price on that sort of peace of mind!

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Review from May M (Granddaughter of Client) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We set up care for my elderly gran who was struggling with daily tasks. Carers have been a great support to my gran and she enjoys the company when they attend. It has taken the pressure off the family knowing someone is attending when we are all at work and she is in safe hands.

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Review from S T (Daughter of Client) published on 2 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault the care my father has received.
Staff always go above and beyond.

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Review from J W (Client) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very lovely staff. Nothing is ever too much trouble. Made a huge difference to my life.

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Review from J M (Daughter of Client) published on 30 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oran were excellent. Were able to help out without any delay. Supported my mother coming out of the hospital. Great team. Can't thank them enough.

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Review from Vivien H (Daughter of Client) published on 13 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot truly describe how we felt about the care our mum received. The carers have been excellent. Mum required 2 carers 4 times daily for personal care, medication prompts and meal prep. They carried out some other tasks for example washing clothes which helped the family enormously. They were
respectful to our mum and us as a family. On entering the house, it smelt like a loving home and we all knew our mum was well cared for. Her skin integrity was 100 percent. In the last month or so she was all care in bed and they just took this in their stride. All of them demonstrated great compassion and care looking after our mum. They are skilled and professional. Some of them even attended her funeral which was lovely to see. They genuinely cared. The company is well managed and staff are supported.

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Review from J C (Grandson of Client) published on 13 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oran from start to finish were absolutely fantastic. The level of care and attention to my Gran's needs was far beyond my family's expectations when we they first chose Oran. My gran was comfortable, clean and had a remarkable quality of life all the way to her last days and we felt so lucky to have
the assistance we did. Cannot recommend enough.

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Review from I B (Wife of Client) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

No negative comments about the care my husband receives from the Oran team.
They are reliable, respectful, friendly, efficient, tidy and most of all caring.

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Review from Alexander G (Daughter of Client) assisted by family/friend published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had no negative issues with my dad's care. The carers have always treated my dad with dignity and respect.

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Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Oran Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Oran Care is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Oran Care is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 22 Sep 2023

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Awards / Recognitions (4)

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Meet the Team (2)

Shelley

Shelley

Job Title: Servie Manager

Joined: 2014

Shelley served as Care Coordinator and Deputy Manager at Oran before finally becoming Service Manager in 2019.


As well as her duties as Service Manager, Shelley serves as head of the Oran Training Centre and works as a key member in the Fife Health and Social Care Partnership.


Kira

Kira

Job Title: Supervisor

Joined: 2023

Kira brings a wealth of expertise to Oran Homecare Ltd., bringing previous experience as both a supervisor and as a carer to the organisation.


Kira has a passion for supporting service users to live independently and is known for developing great relationships with both service users and staff.


Frequently Asked Questions about Oran Care

What Type of Services does Oran Care offer?

Oran Care offers Home Care.

How many Carers does Oran Care employ?

Oran Care employs 105 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Oran Care to verify any information. View our terms and conditions. Oran Care has an Enhanced Service – more info.