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Bluebird Care Chichester has a Review Score of 9.6 (9.619) out of 10, based on 46 reviews in the last 2 years. Over all time Bluebird Care Chichester has 84 reviews.
Review from Carla E (Daughter of Client) published on 30 September 2016
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Trevor B (Son of Client) published on 30 September 2016
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Joan J (Wife of Client) published on 30 September 2016
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from LN (Daughter of Client) published on 30 September 2016
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.6 (9.619) out of 10 for Bluebird Care Chichester is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 46 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.619 for Bluebird Care Chichester is calculated as follows: ( (187 Excellents x 5) + (64 Goods x 4) + (18 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 270 Ratings = 4.619
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Chichester is based on 44 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Aug 2018
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Recipient:
Bluebird Care
Date: Wednesday 31 May 2023 More details
Recipient:
Bluebird Care
Date: Thursday 31 Mar 2022 More details
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Job Title: Care Manager
Joined: 2020
Before I joined Bluebird Care in May 2020 I had spent many years working as an accounts and customer service advisor for printers. Whilst I joined without experience in the industry, I gained a lot of care experience looking after my terminally ill husband. Full training is also given to all new recruits, so I was taught all the professional skills I needed before caring for our customers.
When I originally joined Bluebird Care I was a Care Assistant. I enjoyed being out on the road caring for my customers, I found this so rewarding.
After some experience working out in the field, I was promoted to Care Service Specialist in 2021. I enjoy my present role as I still spend time with new and existing customers.
Home care is so rewarding and I feel that I can make a difference in people's lives. No two days are the same.
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