Passion Healthcare Ltd

473 Welford Road, Leicester LE2 6BL
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9.7 8 Reviews
  • Passion Healthcare Ltd, Leicester
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Care Provided by Passion Healthcare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Passion Healthcare Ltd
  • Person in charge
  • Aji Bharathan (Director)

Funding & Fees Guide for Passion Healthcare Ltd

  • Prices
  • From £21.00 per hour


  • Fees will dependent on care requirements and location


9.7

Passion Healthcare Ltd has a Review Score of 9.7 (9.694) out of 10, based on 8 reviews in the last 2 years. Over all time Passion Healthcare Ltd has 8 reviews.

Overall Experience

  • 8
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Passion Healthcare Company. The office always answered our enquiries quickly. The carers looked after our gorgeous mum meeting all her needs professionally always on time and gave us lots of support. We miss you.

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Overall Experience  Overall Experience 5.0 out of 5

The team are always professional and friendly. My husband is bed-bound, doubly incontinent and has dementia.
They look after him with exceptional care and attention. The team chat with easily my husband, will make sure he is comfortable and he enjoys their visits.
I am very happy to recommend Passion
Healthcare Ltd without hesitation.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service and the people who look after me. Very good and very caring for me.

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Overall Experience  Overall Experience 5.0 out of 5

I was very worried about carers coming to look after my husband as I had always looked after him. He was diagnosed with early-onset Alzheimer's in 2017 aged 55 years. Passion Healthcare have been and are amazing. The carers are fantastic and so caring. They are lovely people and always tend to my husband
so well. They talk to him, so gentle, never rush either. I would totally recommend Passion Healthcare Ltd.

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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased to have my carers. They look after my very well.
They really take care with me and my personal care.

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Overall Experience  Overall Experience 5.0 out of 5

Just over 12 months ago, at the age of 55, my wife was diagnosed with a category 4 brain tumour and suffered a stroke during surgery. After spending 6 weeks in hospital my wife returned home. Since that day, Passion Healthcare have played a major role in my wife's care. The carers are polite, friendly,
punctual and above all else, extremely professional. My wife's progress is not good and now as we are entering the final stages of her journey the carers are proving to be invaluable at this difficult time, and I am extremely grateful to each and everyone involved. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Dad has been with Passion Healthcare for 10 years and in that time he has had consistency with carers. Main carer has a great relationship with Dad. His care of Dad is great.
Contacting Passion Healthcare is easy and any issues are dealt with straight away.

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Overall Experience  Overall Experience 5.0 out of 5

The carers that visit me are polite, helpful and careful. They respect my house and property and are always willing to do an extra job if necessary. They always use my first name to greet me when they arrive and they always ask if I need anything else. They respect that I don't want to be locked in
all day so they give me my door key while I am in their care.

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Current Review Score: 9.7 (9.694)

Overview of Review Score

The Review Score of 9.7 (9.694) out of 10 for Passion Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.894 for Passion Healthcare Ltd is calculated as follows: ( (42 Excellents x 5) + (5 Goods x 4) ) ÷ 47 Ratings = 4.894

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Passion Healthcare Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Oct 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Passion Healthcare Ltd

What Type of Services does Passion Healthcare Ltd offer?

Passion Healthcare Ltd offers Home Care.

How many Carers does Passion Healthcare Ltd employ?

Passion Healthcare Ltd employs 50 carers.