A Class Care Ltd

F122 & F123 Pendrill Court, Papworth Everard, Cambridge, CB23 3UY
Submit a Review
9.0 27 Reviews
  • A Class Care Ltd, Cambridge
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to Greenwood Homecare (Cambridge)
Greenwood Homecare (Cambridge)
9.8
Group Logo
Home Care Providers belonging to Bluebird Care Stamford, Rutland, Peterborough & Oundle
Bluebird Care Stamford, Rutland, Peterborough & Oundle
9.8
Show A Class Care Ltd on the Map

Care Provided by A Class Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • A Class Care Ltd
  • Person in charge
  • Nicola Jones (Manager)

Funding & Fees Guide for A Class Care Ltd

  • Prices

  • Drop in care visits start from £24.95 per hour

  • Our live in care starts from £1350 per week - price is dependent on assessment
Are you the Owner/Manager of A Class Care Ltd? View your Advertising Options

A Class Care Ltd Reviews (27)

Total of 27, showing 21-27
9.0

A Class Care Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time A Class Care Ltd has 27 reviews.

Overall Experience

  • 18
  • 7
  • 2
  • 0
  • 0

Date Published

27
0
0
3
24

Review from Linda D (Daughter of Client) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

To date we have had three carers. First one very poor in all aspects. The other two carers excellent, one in particular very good at dealing with the client. We do realise it is a very difficult job and can be stressful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Mary P (Client) published on 1 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always on time, friendly and helpful. Assist with everything.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jeffrey C (Son of Client) published on 27 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The company so far, are very professional. The carer is exemplary.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Derek F (Husband of Client) published on 27 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall much better than I expected and what a daunting job - I'm amazed that you find these ladies prepared to take on the task.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M C (Client) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My needs and requirements are all dealt with satisfactorily by competent carers.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jackie W (Daughter-in-law of Client) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My one complaint is that new carers do not seem to have been given enough information about the client - ie. lunches in fridge, dinners in freezer, client has been without a hot meal because of this. Client happy with his care, he willingly accepts all that is dome for him.
He wasn't happy when a new
carer said she wasn't able to shave him when he needed it!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sheryl L (Daughter of Client) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was sent home for end of life care. I was worried at first about a stranger looking after him. Within a few days my worries were gone. My dads carer is wonderful at his job. He genuinely cares and does all he can for him.
I am sure he has done more than he should but always put my dads needs
first. There have been nights when he has gone without sleep so he can keep a close eye on dad.
I leave dad knowing he is in the best hands possible and I trust his carer to look after my dad. He is first class at his job and a wonderful man.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for A Class Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for A Class Care Ltd is calculated as follows: ( (17 Excellents x 5) ) ÷ 17 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for A Class Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact A Class Care Ltd to verify any information. View our terms and conditions. A Class Care Ltd has a Basic Service – more info.