Mega Resources Nursing & Care - Northamptonshire

27 Crown Street, Kettering NN16 8QA
Submit a Review
9.8 49 Reviews
  • Mega Resources Nursing & Care - Northamptonshire, Kettering
Mega Nursing & Care serves the Kettering and Wellingborough areas, offering comprehensive home care services designed to enhance quality of life for clients. From reablement care to end-of-life support, their skilled team provides compassionate, person-centred care that adapts to individual requirements. Their approach is rooted in respect, empathy, and professionalism, ensuring that clients feel valued and supported at all times.

Mega Nursing & Care is a trusted partner for families seeking reliable and responsive care solutions in their community.

Care Provided by Mega Resources Nursing & Care - Northamptonshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Margeret Lawal (Registered Manager)

Funding & Fees Guide for Mega Resources Nursing & Care - Northamptonshire

  • Prices
  • £18.00 - £25.00 per hour


Mega Resources Nursing & Care - Northamptonshire Reviews (49)

Total of 49, showing 1-20
9.8

Mega Resources Nursing & Care - Northamptonshire has a Review Score of 9.8 (9.810) out of 10, based on 20 reviews in the last 2 years. Over all time Mega Resources Nursing & Care - Northamptonshire has 49 reviews.

Overall Experience

  • 39
  • 7
  • 2
  • 1
  • 0

Date Published

49
6
10
20
29
Overall Experience  Overall Experience 5.0 out of 5

We couldn't complain about any of the care we have received. We were more than satisfied with all the help & advice we received from everyone.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Really good.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

All the carers have been courteous and professional in all aspects of their work. They have happily done any task I have asked of them, with out any problems. I would recommend the carers that I have had easily.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

On the whole we are really pleased with my father's care. The carers are very kind and look after his basic needs and he always looks clean as they change his clothes regularly. Sometimes the toilet is dirty depending who is looking after him so that makes me a bit sad.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The carer has been excellent. Show care understanding and knowledge. She has been so supportive and is an excellent ambassador for Mega Care. She is always patient and empathetic to the needs of my wife (the patient) and myself (the husband). Always positive and upbeat.
Two other staff members have
also excellent skills of care and understanding when putting my wife to bed. The new arrangements for care have worked well during the initial days.
We specifically asked if we could have one staff member in particular having had her for care previously when we were also impressed by her work

Reply from Winner Lawal, Director at Mega Resources Nursing & Care - Northamptonshire

Thank you for your wonderful feedback. We are delighted to hear that our carers have provided excellent support and care for your wife. Your kind words will be shared with the team. We truly appreciate your trust in Mega Care and remain committed to delivering compassionate, high-quality support. If you ever need anything, please don't hesitate to reach out. Best regards, Winner Lawal


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 2.0 out of 5

Only had care for 5 days. The first impressions were not good. Trying to get a response (non-emergency) by email or call back doesn't exist, yet website says you receive a reply within 24 hours. Three concerns over three days and none have been resolved this way. I had to practically beg for the rota
and times for carers calling.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care is very very good and the carers are great and very friendly, the service could not be any better. We are very very grateful and pleased with the service rendered, amazing, could not be any better.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have found Mega Resources Nursing & Care to be extremely helpful in my rehabilitation. It was so beneficial to have familiar carers who displayed consistent kindness, consideration, respect and professionalism. As an older woman (single) I was concerned about having male carers but this worry was
totally unfounded for the reasons stated above. My carers were so willing to assist and build my confidence and I am very grateful. Well done.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased with the care that my husband received. The carers were very professional and thoughtful.
Being friendly and chatty also made it a pleasant experience.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Carers are friendly and caring, they are thoughtful. Helping where they can to improve things.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Staff have all been helpful and perfect in all ways. Helped get medication in dosette boxes so I can get my independence back. Helped get appointments with GP and hospital. Helped get my house clean.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

As a family, we were extremely happy with the care my nan received in her final weeks. All of the staff went above and beyond to make sure my nan was comfortable - even after she had passed! Thank you from the bottom of our hearts.

Reply from Winner Lawal, Director at Mega Resources Nursing & Care - Northamptonshire

It was an honour to provide care for your nan during her final weeks. Our dedicated staff strives to create a compassionate and supportive environment, and we're grateful for the opportunity to have made a positive impact on your family's experience. Your kind acknowledgement means a lot to us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The carers have been very helpful and also caring they have been patient with Dad. Furthermore, I'm very pleased with the work and experience they have given.

Reply from Winner Lawal, Director at Mega Resources Nursing & Care - Northamptonshire

Thanks for your kind words! Delighted to hear the carers have been helpful and caring with your Dad. Your feedback means a lot. If you have any specific thoughts to share, feel free to reach out.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the care I have received. All the carers have been very professional and friendly. They have treated me with respect and dignity. All carers were willing to do anything to help. Many thanks to all.

Reply from Winner Lawal, Director at Mega Resources Nursing & Care - Northamptonshire

Thank you for your positive feedback! We're delighted you've been happy with our care. Your trust means a lot.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

An excellent service provider. I am very satisfied with the Mega carers. They have demonstrated compassion throughout the period and I must say their presence has been healing and I thank all of them.

Reply from Winner Lawal, Director at Mega Resources Nursing & Care - Northamptonshire

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Your satisfaction and appreciation mean a lot to us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mega Resources is a well-run agency. It's usually easy to communicate with the office and they are helpful staff.
The carers have generally been kind and responsive to my son's complex needs.

Reply from Winner Lawal, Director at Mega Resources Nursing & Care - Northamptonshire

We are extremely grateful for your lovely feedback. We promise to continue providing the highest level of care. Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have been with Mega Resources now for about 10 years. I have never had any problems. The girls always treat me with respect, are always at the end of the telephone if I need to ring them. Always show up on time, do what I ask them to do. Help me have a shower and hair wash. Very polite and dedicated
to their work.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My husband has recently returned from a care home where he has been given very little help and treated like a baby. Since being cared for by these carers he has progressed tremendously.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

From the very first contact with Mega Resources it was clear how client focused the company are. My son was fully involved in the decision to have Mega Resources support his complete needs. All support staff have always been extremely professional, caring and flexible to his needs. Would 100% recommend
them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mega Resources rescued us in our hour of need. They are a kind and caring team who made us feel at ease in our house. They are professional and punctual. Very polite and friendly.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Mega Resources Nursing & Care - Northamptonshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.810 for Mega Resources Nursing & Care - Northamptonshire is calculated as follows: ( (103 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 116 Ratings = 4.81

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Mega Resources Nursing & Care - Northamptonshire is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 May 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (1)

No image found

Constance Gammidge

Job Title: Personal Assistant to COO

Joined: 2022

Personal Assistant to Winner Lawal, Chief Operations Officer.


Frequently Asked Questions about Mega Resources Nursing & Care - Northamptonshire

What Type of Services does Mega Resources Nursing & Care - Northamptonshire offer?

Mega Resources Nursing & Care - Northamptonshire offers Home Care.

How many Carers does Mega Resources Nursing & Care - Northamptonshire employ?

Mega Resources Nursing & Care - Northamptonshire employs 170 carers.