Kingfisher Care (Midlands) Ltd

Unit 35, Sparkenhoe Business Centre, Southfield Road, Hinckley LE10 1UB
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9.0 4 Reviews
  • Kingfisher Care (Midlands) Ltd, Hinckley
Kingfisher Care was set up by Christine and Stephen Bowler after their experience of Christine's mother receiving care at home. They felt that they wanted to set up a company that offered care more centred around the individual and one that valued the team members as well. Kingfisher Care was started in 2014 and offers care in people's own homes in Hinckley and the surrounding villages.

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Care Provided by Kingfisher Care (Midlands) Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Kingfisher Care (Midlands) Ltd
  • Person in charge
  • Christine Bowler (Registered Manager)

Funding & Fees Guide for Kingfisher Care (Midlands) Ltd

  • Prices

  • We charge £22.60 per hour plus £5.40 per visit. This means, for example, a 60 minute call is £28, a 45 minute call is £22.35, and a 30 minute call is £16.70.

Kingfisher Care (Midlands) Ltd Reviews (4)

9.0

Kingfisher Care (Midlands) Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Kingfisher Care (Midlands) Ltd has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
3
3
3
1

Review from Nicky G (Daughter of Client) published on 14 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Kingfisher for our Mother for the last 18+ months and can only say how lucky we are we found them. The whole team have been absolutely fantastic and many times gone above and beyond. The service and support we have received has been amazing and we couldn't recommend them highly enough.
Its always a difficult choice especially with a 'reluctant' relative, however, these guys have been, and treated Mum like extended family and kept her happy! Well done Kingfisher 6 Stars from our family.....
We loved the portal we can access so we get a little update after every visit and time keeping has always been spot on.

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

It was our absolute pleasure to look after your Mum we wish her all the best


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Linda C (Daughter of Client) published on 3 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingfisher Care supported and cared for my father for 7 years, up until March 2025 when he moved into residential care. Staff were kind, caring and compassionate and always had a smile, laughing and joking with him. The high quality, reliable and safe care was a contributory factor that enabled my father
to remain in his home.


Any concerns which were noted by staff about my fathers health and wellbeing were quickly escalated to the management team, who liaised with health care professionals promptly and effectively, whilst keeping me informed of any issues. The management team and office based staff were effective communicators, and I felt as though they and myself worked as a team to support and care for my father.


I would highly recommend Kingfisher Care.


Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

Thank you for your kind words. It was a pleasure to look after your father and it is good to hear he is settled in his new home.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Peter S (Son of Client) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingfisher care looked after my Mum from March 2022 until she sadly passed away in September 2024. The carers always went above and beyond whilst remaining professional. Nothing was ever too much trouble, while away on holiday extra calls were put in place ensuring Mum's safety and well being was upheld.
The empathy and compassion that was shown to Mum in her final days was outstanding. We will never be able to Thank Kingfisher Care enough for everything they did. Great company I would highly recommend to friends and family.

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

Thank you for your kind words. It was a pleasure to look after your mum and she is greatly missed by all of the team at Kingfisher Care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Maxine W (Daughter of Client) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingfisher care helped look after my Dad who had Alzheimer's Disease in the last few weeks of his life; the care, compassion, and level of professionalism they demonstrated ensured Dad was treated with dignity and respect. The team were always so kind and supportive for my Mum too and it was most comforting
to know both were in safe hands.

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

It was a complete honour to care for your father and to meet your lovely mum. Thank you so much for your kind words. You and your family are in our thoughts.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Kingfisher Care (Midlands) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Kingfisher Care (Midlands) Ltd is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kingfisher Care (Midlands) Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Kingfisher Care (Midlands) Ltd

What Type of Services does Kingfisher Care (Midlands) Ltd offer?

Kingfisher Care (Midlands) Ltd offers Home Care.

How many Carers does Kingfisher Care (Midlands) Ltd employ?

Kingfisher Care (Midlands) Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kingfisher Care (Midlands) Ltd to verify any information. View our terms and conditions. Kingfisher Care (Midlands) Ltd has an Enhanced Service – more info.