DelCare

35 Stow Park Circle, Newport NP20 4HF
Submit a Review
8.5 5 Reviews
  • DelCare, Newport
Show DelCare on the Map

Care Provided by DelCare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • DelCare
  • Person in charge
  • Lynne Warman (Registered Manager)

Funding & Fees Guide for DelCare

  • Prices

  • 1 Hour Care - £26.00
    45 Minutes of Care - £23.00
    30 Minutes of Care - £18.00
Are you the Owner/Manager of DelCare? View your Advertising Options

DelCare Reviews (5)

8.5

DelCare has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time DelCare has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
0
0
2
3

Review from Dawn P (Daughter of Client) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team are helpful, understanding, friendly and very caring to my dad and also to me. They have a laugh with him and treat him with respect. We couldn't wish for better carers, they are like family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Michelle P (Client) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at DelCare are very polite and friendly. They are more like family to me now as have been using them for 2 years and they have been through my highs and lows. Very easy to open up to and secure in the knowledge that they are trustworthy. They go above and beyond for anyone, I couldn't be happier.
Excellent 5* service and tightly recommend them. Well done DelCare, love you all, my warriors.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Darryl B (Son of Client) published on 2 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives excellent care from DelCare. They look after all her needs and they are friendly towards her. Once a week one of the carers takes her out for a ride, she has great fun shopping but I am fed up with all the brandy snaps that I have to eat (HaHa). The overall opinion of DelCare, they
are excellent and the staff are always friendly and helpful. Also when I was taken into hospital DelCare went above and beyond with the care for my mother.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Carolyn M (Daughter of Client) published on 2 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

DelCare have been providing services to my mum for nearly 6 months. I have found the company to be reliable, caring, and very good communicators. I feel that my mum is getting excellent care, if there is anything out of the ordinary with mum I am always informed. My mum, who has cognitive impairment
has settled well with the carers that visit. I am extremely pleased with the care provided.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J B (Daughter of Client) published on 27 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

DelCare carers provide professional, reliable care with a personal touch.
Whilst caring for my late father, they treated him with dignity, kindness and care. They were compassionate and understanding and always friendly, courteous and approachable. I will always be grateful for the help and support
that we received from the DelCare team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for DelCare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for DelCare is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for DelCare is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about DelCare

What Type of Services does DelCare offer?

DelCare offers Home Care.

How many Carers does DelCare employ?

DelCare employs 17 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact DelCare to verify any information. View our terms and conditions. DelCare has a Basic Service – more info.