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Home Instead (Barnsley) has a Review Score of 9.8 (9.844) out of 10, based on 9 reviews in the last 2 years. Over all time Home Instead (Barnsley) has 68 reviews.
Review from S B (Client) published on 2 January 2020
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Overall Experience
5.0 out of 5
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Value for Money
Review from Dorothy A (Client) published on 30 May 2019
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5.0 out of 5
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Review from Sue H (Daughter of Client) published on 13 May 2019
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5.0 out of 5
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Review from Peter M (Client) published on 11 March 2019
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5.0 out of 5
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Review from Gordon S (Husband of Client) published on 24 January 2019
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4.0 out of 5
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Review from Margaret H (Client) published on 4 January 2019
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5.0 out of 5
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Review from Kay B (Daughter of Client) published on 4 January 2019
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5.0 out of 5
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Review from P P (Daughter of Client) published on 12 December 2018
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5.0 out of 5
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Review from B G (Client) published on 19 November 2018
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5.0 out of 5
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Review from Andrew R (Son of Client) published on 24 August 2018
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5.0 out of 5
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Review from J S (Client) assisted by family/friend published on 9 August 2018
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5.0 out of 5
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Review from S L (Daughter of Client) published on 6 June 2018
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4.0 out of 5
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Review from Betty L (Client) published on 5 June 2018
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5.0 out of 5
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Review from Alyson T (Daughter of Client) published on 12 April 2018
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4.0 out of 5
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Review from Patricia E (Client) published on 4 April 2018
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5.0 out of 5
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Review from Glenys W (Client) published on 13 March 2018
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5.0 out of 5
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Review from Karen G (Client) published on 13 March 2018
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5.0 out of 5
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Review from Norah E (Client) published on 13 March 2018
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5.0 out of 5
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Review from J O (Daughter of Client) published on 20 February 2018
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5.0 out of 5
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Review from D M (Client) published on 15 February 2018
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5.0 out of 5
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The Review Score of 9.8 (9.844) out of 10 for Home Instead (Barnsley) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.944 for Home Instead (Barnsley) is calculated as follows: ( (51 Excellents x 5) + (3 Goods x 4) ) ÷ 54 Ratings = 4.944
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Barnsley) is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Nov 2021
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Job Title: Franchise Owners
Joined: 2006
Bryn and Jill Evans began their careers in care over 15 years ago when they first opened their Home Instead offices. At the time, they had just 2 employees. Now, they employ over 150 professionals in care.
To them, it truly is personal. Alzheimer’s disease is something that has affected both of their families, and they believe that had there been a service to provide home care, their loved ones would have lived longer and happier lives.
Job Title: General Manager
Joined: 2015
Having worked 20 years in the legal sector, Alison felt a change in direction and a new challenge was just what she needed - she's been with our team for nearly 10 years now.
As General Manager, Alison oversees both the office team and care operations for all of Sheffield and Barnsley. She also leads on business development to drive change, growth, and innovation.
Job Title: Care Manager
Joined: 2013
Kerry is passionate about caring and helping her community.
In her role, she is dedicated to maintaining an exceptional quality of care for both our clients and Care Pros.
Job Title: Deputy Care Manager
Joined: 2022
In her role, Molly ensures that clients receive consistency and quality of care, as well as being a valuable support system for the team of Care Professionals in Barnsley.
“As somebody with a background in psychology, it is in my nature to want to understand people and human behaviour, and I can’t think of a better industry in which to do so!”
Job Title: Field Support
Joined: 2023
“My role is to make a real difference in people’s lives, I have loved working in care for almost 40 years.
I’ve laughed, I’ve cried, I’ve saved lives, I’ve learned clinical skills I never imagined I would, but most of all I know I’ve made a difference whilst doing a job I’ve really enjoyed.”
Job Title: Field Support
Joined: 2023
Sharon is a valued member of the team with a real passion for care, having previously cared for her father prior to beginning her career in care.
“I work in social care because every day is different, and I enjoy working as a team – that’s really key to me”
Job Title: Recruitment Coordinator
Joined: 2016
Alison has been with us for 5 years now, and in that time her people skills have shown her to be a superb recruiter.
She strives on her mission to, “make a difference to someone else and give them a chance”.
Job Title: Recruitment & Retention Manager
Joined: 2020
Alison oversees the recruitment of new Care Professionals and the wellbeing of existing employees.
She is passionate about promoting a positive work life balance as well as menopause awareness in the workplace.
Job Title: HR & Compliance Manager
Joined: 2018
Having worked in care before, Cheryl is passionate about providing outstanding quality of care for our clients.
“I strive to ensure that our clients receive an exceptional level of care because that's what they deserve!”
Job Title: HR and Compliance Administrator
Joined: 2023
“I came to Home Instead following various roles in training and compliance where accuracy and consistency were essential. I now reflect on this experience in the HR and Compliance role, ensuring that our Care Pros are recruited safely and effectively.”
Job Title: Learning & Development Manager
Joined: 2020
Lynette joined the team almost 2 years ago, having had 25 years of experience in retail management. She felt a career change was what she really needed.
“If you are a People-Person, don’t think twice about joining the Home Instead family. The skills you needed in previous roles are completely transferable.”
Job Title: Learning & Development Coordinator
Joined: 2014
Elaine assists Lynette in the training department, supporting Care Professionals at the beginning of their care career and further training opportunities.
Job Title: Accounts Manager
Joined: 2009
Bernice has been with us since 2009, just a few years after we opened our offices. Throughout this time, she has watched the company grow and go from strength to strength.
“Seeing how passionate our Care Professionals and Key players are about the quality of the services we deliver is truly rewarding."
Job Title: Accounts Assistant
Joined: 2014
Pauline started with us as a caregiver almost 8 years ago, during that time she has also taken on the role of Accounts Assistant.
The dual nature of her job enables her to be a part of a team of Care Professionals, as well as working under Bernice in Accounts and being a part of the wider office team.
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