CareArt UK

Basepoint Business Centre, 377-399 London Road, Camberley GU15 3HL
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8.5 2 Reviews
  • CareArt UK, Camberley

Care Provided by CareArt UK

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • CareArt UK Ltd
  • Person in charge
  • Genevieve Stephens (Registered Manager)
8.5

CareArt UK has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time CareArt UK has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
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2
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Overall Experience  Overall Experience 5.0 out of 5

Outstanding care, I cannot thank you enough for the care and kindness you give to my mum.
Always smiling, cheerful, polite, respectful, kind and calm approach. Excellent communication skills.
Alert to any problems and always report any issues to the family. My mum is happy and very well looked after
thanks to such lovely carers.
They always stay for the allocated time and calls are on time. I would highly recommend CareArt UK to anyone looking for Home Care.
You are all amazing, thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I cannot express how incredibly grateful I am for the outstanding service provided by CareArt UK. They have been entrusted with the care of my mother, who suffers from dementia, and they have consistently gone above and beyond to ensure her well-being.


From the very beginning, it was evident that

CareArt was not just another care provider, but a team of compassionate individuals who genuinely care about their clients. Their dedication to making my mother's life as comfortable and enjoyable as possible has been nothing short of remarkable.


The caregivers at CareArt possess a unique blend of professionalism and empathy. They are not just experts in dementia care but also kind-hearted individuals who treat my mother with the utmost respect and dignity. Their ability to connect with her on a personal level, despite the challenges of dementia, is truly remarkable.


I sincerely recommend this service and wouldn't think twice about using it in the future.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for CareArt UK is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for CareArt UK is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for CareArt UK is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for CareArt UK

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about CareArt UK

What Type of Services does CareArt UK offer?

CareArt UK offers Home Care.

How many Carers does CareArt UK employ?

CareArt UK employs 17 carers.