Caremark NI

3 Balloo Place, Bangor BT19 7BP
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9.7 21 Reviews
  • Caremark NI, Bangor
Caremark NI delivers a wide range of homecare services, ranging from respite care and companionship to assistance with personal care. Caremark can also provide care and support with day-to-day domestic activities.

The award winning team is passionate about providing the highest standard of person-centred care, ensuring the needs and dignity of each client is put at the forefront of the care they provide. This has led to Caremark NI becoming a well-known and respected care provider across much of Northern Ireland.

Caremark NI believes that ongoing investment in people safeguards the quality of its service; so all staff complete comprehensive induction training and have access to enhanced support and training opportunities within the Caremark Training Academy.

Care Provided by Caremark NI

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Alana Workman (Care Manager)

Funding & Fees Guide for Caremark NI

  • Prices
  • 60 minutes
    Weekdays - £25
    Weekends & Public Holidays - £27


    45 Minutes
    Weekdays - £21
    Weekends & Public Holidays - £23


    30 Minutes
    Weekday - £18.75
    Weekends & Public Holidays - £20.75


    Working Overnight
    Weekdays - £180
    Weekends & Public Holidays - £190


  • Please Note:
    Christmas Day, Boxing Day, New Year's Eve (after 5pm) and New Year's Day will be charged at double time.


Total of 21, showing 21-21
9.7

Caremark NI has a Review Score of 9.7 (9.737) out of 10, based on 9 reviews in the last 2 years. Over all time Caremark NI has 21 reviews.

Overall Experience

  • 17
  • 3
  • 0
  • 0
  • 1

Date Published

21
3
6
9
12
Overall Experience  Overall Experience 5.0 out of 5

Carers are all extremely helpful and treat my mother with dignity and respect.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.737)

Overview of Review Score

The Review Score of 9.7 (9.737) out of 10 for Caremark NI is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.837 for Caremark NI is calculated as follows: ( (41 Excellents x 5) + (8 Goods x 4) ) ÷ 49 Ratings = 4.837

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark NI is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

View Latest Report

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Caremark NI

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Meet the Team (1)

Andrew

Andrew Armstrong

Job Title: Private Care Coordinator

Joined: 2023

Andrew joined the team as our Private Care Coordinator in June 2023. He has 10 years of experience working in the healthcare sector as a Dispensary Assistant in a local pharmacy. He has been enjoying working in the office and feels that there is great teamwork, with everyone working together towards one goal.


In his spare time, Andrew enjoys playing guitar in a band and going to the gym.