Farrell Healthcare

Bank House, Alexandria Drive, Lytham St Annes FY8 1JD
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9.7 9 Reviews
  • Farrell Healthcare, Lytham St Annes
Farrell Healthcare is managed by local people who have created a genuinely local family run business.

Farrell Healthcare is not a national or international franchise, nor is it a part of a larger consortium. It truly is a local business, solely interested in providing high quality care to local people. With no compromise, Farrell Healthcare's rates are the most competitive in these areas.   

Living and working locally gives the team the advantage of understanding the local community and their needs.

Farrell Healthcare provides quality care in the community within the Lytham, St Annes, Blackpool, Warton, Freckleton and wider Fylde areas.

The highly experienced senior team has almost 100 years' combined experience in the healthcare social care sectors. Including specific experience in dementia, urology, community nursing, long-term conditions, care of the elderly, rehabilitation, and end-of-life care.

Initial assessments are always carried out by one of the highly experienced senior carers. They work closely with clients and their relatives to tailor comprehensive services to meet specific needs.

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Care Provided by Farrell Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • Farrell Healthcare
  • Person in charge
  • Paul Farrell (Manager)

Funding & Fees Guide for Farrell Healthcare

  • Prices

  • 30 minutes - £16.50
    45 minutes - £20.50
    60 minutes - £24.00

Farrell Healthcare Reviews (9)

9.7

Farrell Healthcare has a Review Score of 9.7 (9.715) out of 10, based on 9 reviews in the last 2 years. Over all time Farrell Healthcare has 9 reviews.

Overall Experience

  • 7
  • 2
  • 0
  • 0
  • 0

Date Published

9
2
5
9
0

Review from Christine R (Daughter of Client) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care delivered by Farrell Healthcare is above and beyond. Nothing is to much trouble for them. The office is easy to contact, and phone answered promptly. Every single carer that comes to mum is kind and caring. I am kept up to date with how mum was after every visit. The carers will
hoover wash cook, basically most jobs if it benefits mum. Finding Farrell Healthcare has given myself and family peace of mind. We know mum is in very save and caring hands.

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Review from Kes D (Daughter of Client) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was looked after by Farrell for 3 years, she had leukaemia and vascular dementia. The care received was of a high standard. This basically allowed her to stay in her own home for as long as possible. All the carers have been great but one or two went above and beyond their roles. Management and
office team have been helpful when rescheduling visits and fitting things in, along with chasing various things on mums behalf, pharmacy/doctors etc.


One carer in particular was assigned to mum regularly, she, week in, week out made sure mum had what she needed from shopping to newspapers, clothes to medication. The level of care shown by her was truly fantastic. One member of the team had the unfortunate experience of finding mum on the floor more than once and with the help of the office to reschedule everything, stayed with mum until family or paramedics arrived. All this and more was very much appreciated, thank you.


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Review from Jacqueline N (Daughter of Client) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been with Farrell for two months. As she hasn't had carers previously she was initially reluctant for people she doesn't know coming into the flat. However, she is now used to the new routine and welcomes them in! She says all the carers are so lovely, friendly and helpful. We are extremely
happy with the care she is receiving. The team at Farrell are brilliant and so kind and approachable if we ever need help or advice. I would highly recommend them!

Reply from Lyndsey Farrell, Director at Farrell Healthcare

Thank you, for your kind words. It is our absolute pleasure to be looking after your mum.


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Review from Diane W (Daughter of Client) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 95-year-old mother has been with Farrell Healthcare for just 5 weeks for daily personal care and weekly shopping trips. All the carers have been wonderful. So professional, helpful and caring. Nothing is too much trouble for them and they look after my mother with friendliness and kindness. I would
also like to mention the man in the office. He seems to be in charge of the rota and does everything he can to meet our requests. He is always approachable and helpful and comes across as really friendly.
Thank you to the whole Team for making the transition from the previous care company so seamless. I can really recommend Farrell Healthcare. Thank you all.

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Review from S R (Daughter of Client) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would not hesitate to recommend Farrell Healthcare. The care my mum received from each and every member of staff was excellent and nothing was too much trouble. They treated her like their own mum. Thank you.

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Review from Ross T (Son of Client) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been with Farrell Healthcare for over 5 years. Since day one they have provided her with the best of care. The staff are caring, respectful, punctual and flexible. I feel she is in very safe hands. The Farrell team are also very proactive and looking at how care can be improved. They
review her care programme with me on a regular basis and keep her notes and task list up to date and relevant. Last year, through their actions, my mum's care has been increased to give her a slower start to the day which also ensures she is always accompanied in the shower. It's made a real difference to her and means I don't have to worry about her showering alone.
I would give Farrell Healthcare my strongest recommendation for anyone looking for care for a relative.

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Review from I B (Client) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that the service Farrell Care offer is good.
Carers are professional, friendly and thorough in their duties.
Commitment to their job is commendable.
The only point I would like to raise is the procedure for booking in and out of house - for all Carers - and a change to this process would
be welcomed, I am sure, by Carers and Clients alike, thus saving valuable time.

Reply from Lyndsey Farrell, Director at Farrell Healthcare

Thank you for taking time to do this review, the carers have to scan in and out of their visits to show us that they have been and to complete their tasks and notes. In using this system, clients and relatives can access their care plans, rotas and notes.


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Review from Ann B (Wife of Client) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Farrell Healthcare Carers are always welcome at No 28. Even when the weather is inclement and blowing a gale, they arrive on the doorstep with smiles and commitment to do the job in hand. The proof of their caring help and expertise is the reason I have never had an incident or cause for complaint and
am hopeful this relationship will continue. Many, many thanks to you all for your hard work and friendship.

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Review from Andrea L (Daughter of Client) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mum was sadly diagnosed with mixed dementia, and whilst she still believes she can live fully independently, sadly this is no longer a viable option. It was obvious she was struggling with medication, cooking and getting out and about. Whilst she has a good support network of family, we all
work full time and we found that it was chaotic trying to manage all her needs.
We approached the team at Farrell for help and worked with them to help us manage Mum's care and it has been the best decision. It has made a huge difference to all our lives and literally taken away all the stress. The whole team are wonderful, very caring and patient and also great fun. The care Mum gets is excellent and professional and we now see them as part of the family. I know Mum is in great hands, it also gives us more time to spend making memories with her.

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Current Review Score: 9.7 (9.715)

Overview of Review Score

The Review Score of 9.7 (9.715) out of 10 for Farrell Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Farrell Healthcare is calculated as follows: ( (44 Excellents x 5) + (10 Goods x 4) ) ÷ 54 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Farrell Healthcare is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

Paul

Paul Farrell

Job Title: Director/Registered Manager

Joined: 2013

I started working as a healthcare assistant in 1995 at the local rehabilitation hospital. After a year of working on the wards, I decided to apply for the Nursing Studies course and completed my BSc (Hons) in Nursing Studies in the year 2000. After qualifying, I worked in the Orthopaedic ward at Blackpool Victoria Hospital. I then moved to work at Clifton Hospital and worked on the neurological rehabilitation unit for many years before leaving to work in the community as a matron. For the latter part of my nursing career, I worked for a local GP practice in a management role.


Lyndsey

Lyndsey Farrell

Job Title: Director

Joined: 2013

Coming soon...


Frequently Asked Questions about Farrell Healthcare

What Type of Services does Farrell Healthcare offer?

Farrell Healthcare offers Home Care.

How many Carers does Farrell Healthcare employ?

Farrell Healthcare employs 24 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Farrell Healthcare to verify any information. View our terms and conditions. Farrell Healthcare has an Enhanced Service – more info.