What Type of Services does Sherwood Prime Care Ltd offer?

Sherwood Prime Care Ltd offers Home Care.

How many Carers does Sherwood Prime Care Ltd employ?

Sherwood Prime Care Ltd employs 42 carers.

Sherwood Prime Care Ltd, Dukeries Business Centre, 31-33 Retford Road, Worksop, Nottinghamshire S80 2PU

Review from L P (Daughter of Client) published on 1 April 2025
Submitted via Website • Report

Overall Experience

We have been using Sherwood Prime Care since 2020 and throughout this time it has been a completely positive experience.
Initially, my dad resisted having carers but the management team, on their visit, put him at ease and reassured him all would be well and it has! We couldn't wish for a better team

of dedicated people. Every day he looks forward to seeing his carers, who are a wonderful, helpful and friendly bunch of ladies. His comfort and wellbeing are always uppermost in their minds.
Nothing is too much trouble for both the office staff and carers. Any concerns are dealt with speedily and efficiently, at all times.
The company's commitment to quality care is to be applauded. I can't thank them enough!

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you so much for this wonderful review. We are delighted your Dad is so happy with our service.

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Review from Louise R (Daughter of Client) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience

My mum receives care from one carer at Sherwood Prime Care and we are so lucky to have found this lady. Nothing is too much trouble and she goes above and beyond to make my mum's time with her so special. This in turn gives my dad a total break, knowing Mum is in safe hands and being looked after and

spoilt. The agency is always professional but very caring and they make sure the carer is available for her allocated hours. So lucky to have found such a caring company.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you for timing the time to write a lovely review.

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Review from R B (Daughter of Client) published on 28 November 2024
Submitted via Website • Report

Overall Experience

We have used Sherwood since the other care agency who had looked after my father for four years closed down. My father is now in his late nineties and for about a year has needed a live-in carer. The Sherwood team come to give her a two hour lunch break every day and have now been coming for six months.

The agency is very well organised. We have been impressed by the fact all the carers are very experienced. All have had lots of training. We like the fact that Dad's carers come from a small pool of half a dozen. This allows my father to build up a relationship with them. All the carers make a big fuss of him when they arrive and when they leave. He looks forward to their visits. My brother, sister and myself often cover when my father's live-in carer goes on leave. All demonstrate an awareness of safeguarding issues. They report to us any changes they notice in my father. We find it easy to speak to the manager if we have any concerns.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you very much for the time to send in this wonderful review.

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Review from Yvonne D (Daughter-in-law of Client) published on 24 June 2024
Submitted via Website • Report

Overall Experience

Excellent care given always by Sherwood. They provided a seamless service when a previous care provider went into liquidation, employed many of the previous staff and made sure my mother-in-law had the same staff visit her that she had had with the previous company. This helped immensely as my mother-in-law

suffers from anxiety. Sherwood have been available in an emergency and short notice, also they have able to change and increase care calls to suit my mother-in-law's changing needs. They have never missed a visit and have always had very happy, friendly carers. Thank you for all you do.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

This is a wonderful review, thank you for taking the time to review our service. We wish you and your mother-in-law all the very best in the future.

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Review from Bridget M (Sister of Client) published on 28 May 2024
Submitted via Website • Report

Overall Experience

My brother moved to Sherwood Prime Care last year. From our first meeting with the management team, they were professional and attuned to his needs. The transition went perfectly and he did not notice any change. He has MS with complex care needs, he is bedridden and has the use of one arm/hand only.

His skin breaks down frequently and the carers are on top of it at each call. We have regular visits from community nurses and they work with the carers to ascertain what treatment plan should be followed. I have had comments from nurses saying that we have the best care team in town. To help slow further progression the Occupational Therapist trained the carers in passive limb movement. He's often a reluctant participant but they complete exercises with him daily and try to make it fun. Most people undervalue carers, thinking it's a job anyone can do. They clearly haven't experienced needing care for their loved ones. Sherwood's care team are the cream of the crop and we can't praise them highly enough.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Wow, what an amazing review! Thank you so much for taking the time to review our service. We are delighted you and your brother are happy with our care service.

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Review from Paul P (Son of Client) published on 19 October 2023
Submitted via Website • Report

Overall Experience

My mum has dementia and we engaged Sherwood Prime Care to look after her whilst we tried to let her lead an independent life in her own home for as long as possible, because we knew it was only a matter of time before she would need round the clock care in a residential home. We initially started with

a two hour socialising visit each day, but soon had to increase the visits to ensure Mum was taking her medication twice a day as well. Nothing was too much trouble for Sherwood Prime Care to accommodate my mum's needs. We met many of her carers and found them all, without exception, very professional and from our point of view very reassuring to us about the changes in behaviour of my mum, because of course they had seen it all before. We can't praise them enough and my brother and I were extremely pleased with the service provided.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you for this excellent review of our service. It has been a pleasure to support your lovely mum and we wish her all the best in the future. Your comments are much appreciated.

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Review from Andrina G (Wife of Client) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience

From starting with Sherwood for my husband, they have been marvelous, kind and very caring. Didn't want them, but a couple of days and he was okay and looks forward to them coming now. Always on time and treat my husband with the greatest of care, without treating him disrespectfully. We are so pleased

we picked Sherwood.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you for taking the time to give us this lovely review. It is much appreciated.

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Review from A R (Client) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience

I've been with this service for many years, and I can honestly say that everyone connected with them does their best. I'm on my own, and I now consider them family. I've never been turned down on any of my requests.

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Review from Margaret W (Client) published on 1 June 2023
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Overall Experience

Love the ladies and all the care they give me.

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Review from Clair W (Daughter of Client) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience

The care my mum has received from Sherwood Prime has been outstanding, from coming into the house until the time they leave, they make Mum feel very special. Personal care is done with care and dignity for my mum. All the staff are very friendly and always make sure Mum is cared for like they would

their own family.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

We are delighted to receive this wonderful review of our care service; thank you.

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Review from Jane J (Daughter of Client) published on 12 May 2023
Submitted via Postal Card • Report

Overall Experience

My mum has been a service user with Sherwood Prime Care since before Covid. At first, this was for showering help. In the last year or two, Mum has gradually increased her hours. At 91, she wants to remain in her own home as long as she is able, and her wonderful carers help her to do that. The individual

carers are all pleasant, helpful and capable - with some great characters among them. The management of Sherwood Prime Care is personal and responsive to finding solutions to challenging situations. Our family is happy with Sherwood and does not hesitate to recommend them.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you very much for this wonderful review, Jane. We are delighted you are happy with our service.

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Review from Suzanne H (Daughter of Client) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience

The service provided to Dad is invaluable. He has been lucky to have a few of the same carers since the beginning and has built up these relationships. He always speaks highly of the care he receives. We always get contacted about any concerns. Dad is very happy, which is our number one priority. A

big thank you from us all.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

We are so pleased you are happy with our care service, Suzanne. Thank you so much for taking the time to write this review.

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Review from Karen J (Daughter of Client) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience

This review is not only for March this year but for all the time that Sherwood Prime Care have looked after my mum. The carers and management have helped with the care of my mum to an excellent standard, ensuring my mum is safe and comfortable and all her care needs are met. Not only do they support

my mum but met too, and they (especially the manager) have helped me through some difficult times. I cannot praise them enough.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you very much for this wonderful review, as well as the special mention of our amazing manager. We are delighted to have provided care for your lovely Mum for so many years.

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Review from Elaine S (Daughter of Client) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience

The staff are all friendly and caring. Mum feels very comfortable with them all. They provide for all her needs and have a chat with her, and sometimes a laugh. I am sure she looks forward to seeing them. Management is good; we receive a rota by email weekly. They have always been accommodating when

we have changed times. We have had no issues, and I would recommend them.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you for taking the time to review our service, Elaine. We are so pleased you are happy with the care service your Mum receives.

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Review from J K (Wife of Client) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience

I needed a person to care for my husband in a similar manner to the way I did myself on a regular basis to enable me to have some reliable free time without concern. And this was brilliantly achieved.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

We are so pleased you were happy with our care service. Thank you for completing this review.

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Review from Carol T (Client) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience

All the carers are caring, kind and friendly. Of course, some are more easier to interact with than others.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Many thanks for your lovely review, Carol. We appreciate your feedback.

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Review from J M (Client) published on 3 May 2023
Submitted via Website • Report

Overall Experience

The service has been excellent for the care of my mother while I am at work. It was obviously a worry at first leaving her, but all members of staff who have looked after her have been excellent. I mainly deal with one lady for anything extra I need, and she has always been extremely helpful.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you for taking the time to give us this wonderful review.

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Review from Janice L (Wife of Client) published on 2 May 2023
Submitted via Website • Report

Overall Experience

From the initial assessment of my husband's needs to the care provided to him by such kind carers, this company has been outstanding. They always treated him with dignity, compassion and respect, chatting with him as they helped him. They respected our home and also provided me with verbal support,

which is also so important. It was a pleasure to have them here. I would highly recommend this company and would have no hesitation in using them again as and when it becomes necessary.

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Review from Alison C (Daughter of Client) published on 26 October 2022
Submitted via Website • Report

Overall Experience

My father has had his home care provided by Sherwood Prime Care for three years. Throughout this time, the care has been outstanding. The carer provided was of an excellent standard, by well-trained staff. They arrived timely, were always respectful of the family home, and would always be encouraging

and smiling. They continually chatted with Dad, which is important in building relationships with clients. I would 100% recommend them if you are looking for a care agency; the management and staff are superb.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you very much for taking the time to give this wonderful review. Our very best wishes and strength to your Mum and family. Your Dad touched the heart of us all here. Thank you.

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Review from Susan S (Wife of Client) published on 7 June 2022
Submitted via Website • Report

Overall Experience

I can't praise Sherwood Prime Care highly enough for the care they gave my husband for over a year until his death in April this year. My husband had Lewy Body Dementia and Parkinson's, so was very dependent on all of us. Our carers were amazing; they always had a cheery word, and they were dedicated,

compassionate, very caring, very efficient and professional. They couldn't help us enough, and for that, I am truly grateful because my husband was able to stay at home with me until the end. I also have to mention and thank the management team who were equally amazing and so helpful. Without question, I can definitely recommend Sherwood Prime Care to anyone.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

What a wonderful review, Susan, thank you so much for taking the time to give us this amazing review. We really appreciate this feedback. It was an absolute pleasure to provide care for your lovely husband.

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