Review from Carol H (Daughter of Client) published on 17 May 2022
Submitted via Website • Report

Overall Experience

Had the ladies from Sherwood Prine now for over 6-months, started with a couple of morning and dinner visits and was able to increase as needed. My mum looks forward to the visits, and it gives me respite from caring. Would highly recommend. Nothing is too much trouble, and very professional and helpful,

always a smile on their faces, which definitely helps.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you very much for this lovely review. We are pleased you are happy with our service.

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Review from Simon S (Son of Client) published on 12 April 2022
Submitted via Website • Report

Overall Experience

Sherwood Prime Care team are an outstanding organisation/team. All the daily visiting carers that attended to Mum's needs entered with a welcoming smile, buzzing with affection, care and attention and always very professional. They met all Mums’ needs and found time to sit and talk to her, comforting

her with assurance, even putting moisturising cream on Mum's hands and face, putting Mum's hair into different styles during their daily conversations. They cared for our Mum for more than 5-years. Mum had advanced dementia. The staff dealt with feeding, cleaning and daily hygiene, dressing, and administration of medication. Three visits per day, seven days a week never seemed to be a chore to any of the staff. The staff went the extra mile during their visits. My stepfather wanted Mum to stay at home and to be cared for; they also cared for him when diagnosed with cancer. All of our family would really like to thank the team for their care, love and support during these difficult times.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you for your wonderful review, Simon. It was a pleasure to care for your Mum and Stepfather. They hold a special place in our hearts.

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Review from Jackie P (Daughter-in-law of Client) published on 6 January 2022
Submitted via Postal Card • Report

Overall Experience

All the staff are professional, friendly and polite. The carers treated my mother with empathy and respect at all times, as we always felt that she was safe and secure. The daily logbook provided an excellent way of communication between all carers, office staff and family members. Sherwood Prime Care

was recommended to me, and I would have no hesitation in recommending them to other families. Well done, team, on keeping up the fabulous work during these challenging times.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you for the lovely review, Jackie. Your Mum is a wonderful lady, and we will miss her lovely smile. We hope she has settled into her new home and wish you both all the very best for the future.

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Review from Lindsay M (Daughter of Client) published on 12 October 2021
Submitted via Website • Report

Overall Experience

The care not only that my dad received but that we received as a family really was outstanding! From the wonderful management to the lovely office staff, and of course, to each and every single incredible and dedicated carer, we won’t ever be able to thank you enough. You all went above and beyond,

and we won’t ever be able to repay you for your kindness or your compassion. When someone you love so much requires so much care that you just cannot manage alone, I can hand on my heart recommend the ‘ladies in green’ without a shadow of a doubt. The ladies visited us four times a day and also provided sits to enable my mum and I to have some precious time together. They even covered for me as a carer when I went on maternity leave to have my baby girl! All my dad ever wanted was to remain in his own home with his family by his side, and with your incredible help and support, that’s exactly what he was able to do. As a family, we shall forever be eternally grateful for all that you have done for us!

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you so very much for the amazing review. It was an absolute delight to provide care for your Dad, who was an inspiration to us all. You were all incredible, and we had so much pleasure in working with such a supportive family.

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Review from Susan H (Daughter of Client) published on 3 September 2021
Submitted via Website • Report

Overall Experience

My mother is 88 and was finding housework difficult, and we knew it was getting her down. At first, she was reluctant to accept outside help until a friend recommended Sherwood Prime Care support. What a huge difference the help has made to her. The managers are so lovely, and Mum's allotted support

worker is a marvel! Nothing has been too much trouble. Mum now looks forward to the visits, not to mention having a natter! Thank you, Sherwood Prime!

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you for taking the time to review us. We are delighted to hear your Mum is happy with our service.

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Review from Margaret N (Client) published on 16 March 2021
Submitted via Postal Card • Report

Overall Experience

The carers I have from the care company are all very good at their job. They are kind and caring, very thoughtful. I am lucky to get lovely girls like this.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you for your lovely review. We are very proud of our caring team.

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Review from June A (Daughter of Client) published on 4 March 2021
Submitted via Website • Report

Overall Experience

The carers used to come in the morning to help my mum get out of bed. They used to help her get washed and dressed making sure that she had her breakfast and took her medication. Although I didn’t meet the carers in person, they used to have a written daily account of the tasks they had completed and

also wrote details of anything that they thought that we should be aware of. Likewise, we were able to write in their books anything that we needed them to do or any concerns we might have. If at any time the carers found that Mum was not her usual self or thought there might be more of a medical problem, then they would phone us to let us know. The carers were very kind and helpful to Mum and she spoke very highly of them. The care company did their best to come at the times that we wanted and actually had just put into place a later time to suit Mum, but unfortunately, Mum was hospitalised. The care company were a huge asset to our family and very much appreciated.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you for this lovely review. Your mum was so friendly and jolly. She loved talking with the care staff about her family. It was an absolute pleasure to visit her. Thank you.

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Review from Ginnie R (Daughter of Client) published on 4 March 2021
Submitted via Website • Report

Overall Experience

I call the Sherwood Prime team our green angels - because they are exactly that. Life for me and my parents was extremely difficult before they came into our lives. Mum and Dad were really not too keen on bringing in extra care, but very quickly adopted as the green angels made the transition so much

easier with their professional, yet highly caring and ultra-friendly ways. They are really grounded and down to earth, not patronizing in any way, which I think you can find with some carers, but a lovely bunch of professionals who I trust entirely to do the right thing by my parents and who my parents love having around. Without a shadow of a doubt, I would highly recommend Sherwood Prime Care. For me, from the office team through to each and every carer, they sit way above other care agencies. We can all sleep a lot better at night, knowing that we have Sherwood Prime Care in our corner, and I for one, will be eternally grateful for everything they do for our family.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

What an amazing review! Thank you so much for your kind words. We are so proud of our great team, and it's absolutely wonderful to receive this feedback from family members. Your Mum and Dad hold a special place in our hearts. Thank you for taking the time to review our caring team.

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Review from Chris R (Friend of Client) published on 2 March 2021
Submitted via Website • Report

Overall Experience

My elderly friend was always very reluctant to have care within her home, but gradually with Sherwoods professional, caring staff, she began to trust and regard them as friends and look forward to visits. She always had her favourites, and those included the owner and the manager. She has independence

made of steel and a very, very wicked sense of humour.
Everyone loves her memories and stories of her early years. Sherwood has always gone the extra mile, and nothing has been too much trouble. So very grateful to find this company that I can totally without question recommend.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you so very much for this lovely review, Chris. We really miss her wonderful sense of humour. Our very best regards to you.

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Review from Stephen S (Client) published on 1 October 2020
Submitted via Website • Report

Overall Experience

Been with Sherwood Prime care three years. The carers are friendly, polite and professional. They are always asking if they can do anything else for me. They are always on time and if not, someone in the office lets me know what is happening.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you for your lovely review, Stephen. Three years now! Wow, how fast has that time flown? We are so very pleased you are happy with our service.

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Review from Alison E (Daughter of Client) published on 20 February 2020
Submitted via Website • Report

Overall Experience

It is not often you meet genuine people that care, but for the past six years, we as a family have relied on Sherwood Care to help in the earlier stages of dementia taking Mum shopping, and doing other activities for our mum. Even now, where they go for an hour to sit with her and read, she is now bedridden

and in a care home. But when the family are away and unable to visit, it is nice to know that someone has sat with her for an hour. They have been amazing throughout the whole journey and we cannot recommend them highly enough. Great team and thank you.

Reply from Joanne Lambert, Owner at Sherwood Prime Care Ltd

Thank you for your lovely review Alison. You are all so supportive also and we are very happy you are pleased with the service you have received over the years.

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Review from Jean T (Daughter of Client) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience

I have been extremely happy with the service provided by Sherwood Prime Care Ltd. My dad has been a service user for many years and has now moved into a care home full time. He would not have been able to stay in his own home for so long without the personal care provided by the carers. They were very

patient and understanding of his situation. They carried out their duties with a good sense of humour and always went above and beyond. Thank you to all of them for making all the family feel better.

Reply from Joanne Lambert at Sherwood Prime Care Ltd

Thank you for your kind review. Your dad is a wonderful gent and we miss him very much. Our very best wishes to all.

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Review from Lesley S (Daughter of Client) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience

I was very pleased with the care provided for my mum from both carers and management from Sherwood Prime Care. Any teething problems at the start of my mum's care were dealt with straight away by the management. The carers always showed my mum kindness and always showed genuine concern for her well-being.

I found them to be 100% trustworthy and they always kept me well informed regarding any issues about my mum's circumstances and always took the time to talk to me about her as and when I needed to. My mum was very happy with the care she received until finally having to go into a nursing home and loved every one of her carers. I would definitely recommend Sherwood Prime care. I can't thank them enough for all their help. Because of them, my mum was able to stay in her own home just that bit longer.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you for taking the time to leave us a lovely review Lesley.

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Review from Stuart E (Client) assisted by family/friend published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience

Have used two other companies over 5 years. Sherwood Prime Care is heads above. Never had such clean, pleasant and caring staff and nothing is too much trouble. They stay their allotted time which is great as I don't feel rushed and there is time to talk. 10/10

Reply from Joanne Lambert, Manager at Sherwood Prime Care Ltd

Thank you so much for this review, Sandy. It's great to receive positive feedback. I will pass this onto all our amazing carers.

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Review from Bernice R (Client) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience

I am very pleased with the girls who look after me. They are just like family to me.

Reply from Joanne Lambert, Director at Sherwood Prime Care Ltd

Thank you so much for this lovely review. We are so pleased you are happy with our service.

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Review from Carol S (Daughter of Client) published on 18 March 2019
Submitted via Website • Report

Overall Experience

I would recommend Sherwood Prime Care to anybody looking for 100% quality care and compassion. The ladies that look after Mum are fantastic, nothing is to much trouble. The quality of care is outstanding and Mum looks forward to the visits. Mum has early stage vascular dementia and the change in her

is wonderful to see. I knew from the first home visit that my mum would be looked after 100%. The care plan was designed around Mum's needs and the quality of care she needed. I knew from the beginning I could depend on Mum receiving 100% care.

Reply from Joanne Lambert at Sherwood Prime Care Ltd

Thank you so much for this great review Carol.

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Review from Glyn G (Son of Client) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience

The service provided in, my opinion, is excellent. The carers are friendly and very caring towards my mum and provide a trustworthy service which I can rely on.

Reply from Joanne Lambert at Sherwood Prime Care Ltd

Thank you for the lovely review. We are very pleased you are happy with our service.

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Review from William S (Client) published on 8 February 2019
Submitted via Postal Card • Report

Overall Experience

I did not want a carer I only got them to come for my daughter's peace of mind. I am glad I did they make my day and night.
They are cheerful, well turned out and do the job without fuss. I have nothing but praise for them.

Reply from Joanne Lambert at Sherwood Prime Care Ltd

Ahh what a great review! We're so pleased we are making a difference to your life. Thank you very much for taking the time to review us.

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Review from John S (Husband of Client) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience

In my view, Sherwood Prime Care Ltd are by far the pinnacle of care providers in the area. They are simply the best!

Reply from Joanne Lambert at Sherwood Prime Care Ltd

Wow, what a wonderful review! We are so pleased you are happy with our service. Thank you John.

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Review from M P (Client) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience

Helpful, cheerful staff.
Concerned about the person - asking relevant questions tactfully.
Very thorough.

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Sherwood Prime Care Ltd

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Funding & Fees Guide for Sherwood Prime Care Ltd