Sherwood Prime Care Ltd

Dukeries Business Centre, 31-33 Retford Road, Worksop S80 2PU
Submit a Review
Top 20 award
10 63 Reviews
CQC rated 'outstanding,' Sherwood Prime Care is an established independent home care agency with years of experience in providing reliable, high quality and professional care.

The agency has been awarded an 'outstanding' rating following its latest inspection by the Care Quality Commission in December 2018.

Services offered include assistance with washing, dressing, eating, medication, companionship, social visits, shopping and housework.

It can provide support for people with dementia and understands the need for limited numbers of care staff to provide continuity.

Arranging home care is easy. Simply contact Sherwood to make a no-obligation appointment for a senior member of the team to call, or visit, for a more in-depth conversation. Together, an individual plan of care, tailored to the needs of the client is created.
... Read more
Show Sherwood Prime Care Ltd on the Map

Care Provided by Sherwood Prime Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Joanne Lambert
  • Person in charge
  • Margaret Staff (Manager)

Funding & Fees Guide for Sherwood Prime Care Ltd

  • Prices

  • Please contact the office for pricing information.

Sherwood Prime Care Ltd Reviews (63)

Total of 63, showing 61-63
10

Sherwood Prime Care Ltd has a Review Score of 10 (9.991) out of 10, based on 18 reviews in the last 2 years. Over all time Sherwood Prime Care Ltd has 63 reviews.

Overall Experience

  • 61
  • 2
  • 0
  • 0
  • 0

Date Published

63
3
5
18
45

Review from Dennis Henry D (Client) published on 19 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner and I have been continual users of Sherwood Prime Care for almost 12 months. We find the whole team from the managers and office staff, through the entire staff to be equally helpful and courteous in every aspect of their tasks. Whatever is asked of the staff they endeavour to do anything
that is required to make life more pleasant for us both. This is a great help when you have the serious health problems that we both suffer and is much appreciated.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sheila S (Power of Attorney of Client) published on 19 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Satisfied with all. Staff very easy to get on with, all are very helpful with necessary jobs.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J O (Niece of Client) published on 19 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I first became aware of this care agency several years ago, when a relative was a client and well remembered. The professionalism and care given, a lot of which was above and beyond their duty. When recently my elderly aunt needed care at home, Sherwood was the obvious choice. Good practice starts at
the top - management support the whole team and it shows. The carers are dedicated, professional and love what they do - they really work as a team. I have found that they support the family and not only the client and I consider it fortunate to have such an agency locally.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.991)

Overview of Review Score

The Review Score of 10 (9.991) out of 10 for Sherwood Prime Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.991 for Sherwood Prime Care Ltd is calculated as follows: ( (106 Excellents x 5) + (1 Goods x 4) ) ÷ 107 Ratings = 4.991

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sherwood Prime Care Ltd is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Dec 2018

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (7)

Top 20 Home Care Providers East Midlands 2024

Recipient: Sherwood Prime Care Ltd

Date: Friday 31 May 2024 More details

Top 20 Home Care Providers East Midlands 2023

Recipient: Sherwood Prime Care Ltd

Date: Wednesday 31 May 2023 More details

Top 20 Home Care Providers East Midlands 2021

Recipient: Sherwood Prime Care Ltd

Date: Friday 30 Apr 2021 More details

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Joanne

Joanne Lambert

Job Title: Company Owner & Director

Joined: 2013

- Level 5 in Leadership and Management of Health and Social Care.
- BTEC National in Business and Finance.

Coming from a financial background, I started this business with the vision to raise the standard of home care available locally and provide the highest quality care and support possible to people in their homes. I truly believe that if staff are happy and well trained, they will deliver the best service to our customers.

... Read more
Margaret

Margaret Staff

Job Title: Registered Manager

Joined: 2013

- Level 5 in Leadership and Management in Health and Social Care
- Level 4 Care Management
- Level 2 End-of-Life Care

Over the last twenty years, I have gained a wealth of knowledge and experience working in domiciliary care, nursing homes and mental health secure units. I believe that our success is attributed to my open, approachable management style, and our staff know that I am always on hand to offer advice and support when needed.

... Read more

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sherwood Prime Care Ltd to verify any information. View our terms and conditions. Sherwood Prime Care Ltd has a Platinum Service – more info.