Nurseplus Care at home Truro

Suite 1 Lowena House, Glenthorne Court, Truro Business, Threemilestone, Truro TR4 9NY
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9 Reviews
  • Nurseplus Care at home Truro, Truro
Nurseplus have been arranging reliable and personal homecare support since 2005, recruiting Personal Assistants, Carers and Nurses for people with varying care and support needs.

Nurseplus care at home Truro can provide a range of care packages for people with a range of conditions, including Dementia, Parkinson's Mental Health Issues, Learning disabilities and physical disabilities and spinal or brain injuries.

Whether you require weekly, daily or Live-in care, Nurseplus can build a unique plan to suit your every need that allows you to continue living in the comfort of your own home.

Nurseplus Care at home Truro offer support in Truro, Falmouth, Redruth, Newquay, St Austell, Bodmin, Penzance, Helston, St Ives, Rock, Widemouth Bay, Feock, Polzeath, Mawgan Porth, Helford, Cawsands and the surrounding areas of Cornwall.

Get in touch with the friendly team today to find out more.

Care Provided by Nurseplus Care at home Truro

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Nursing Care for Children
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Jane Dickinson (Manager)

Funding & Fees Guide for Nurseplus Care at home Truro

  • Prices
  • Visiting care from £28.95 per hour & Live-in care from £1,295 per week


Nurseplus Care at home Truro Reviews (9)

Over all time Nurseplus Care at home Truro has 9 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Our friends have a Nurseplus home career who comes in 3 to 4 times a week. They are always very friendly and professional. Nothing is too much bother. They help with personal care and chores around the house that need doing. This allows our friends to come out with us and have some time away to relax
and recharge. We are both active, but one day, if we need some care and support, we would definitely go to Nurseplus.

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Overall Experience  Overall Experience 5.0 out of 5

Nurseplus have been absolutely brilliant in providing live-in care for my mother after her husband recently passed away.
The office staff were all highly professional, sensitive and supportive of my Mother and family and put together a detailed Care Plan and package to meet her needs. They have been
quick to update this if needed.
The personal care, medication administration, cleanliness around the flat and household organization is of the highest standard. Record keeping is immaculate.
The carers have been impressively proactive in a number of areas around healthcare, and have implemented several changes (after consulting the family) that have improved my Mother's quality of life.
The difference in my Mother since this package began is incredible. She seems very happy, settled and engaged now. It has been such a relief to know that she is so happy and well cared for following her husband’s passing and that she has been able to remain in her own home.

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Overall Experience  Overall Experience 5.0 out of 5

Nurseplus Truro came to my rescue when I was struggling to find care and support to nurse my fiance with Complex Dementia and limited mobility. He needed 24/7 care and supervision. From the office staff to the three carers who came to support us, they were all highly professional, sensitive and supportive
to both my fiance and myself however challenging the situation became. I would highly recommend the Truro team, they are a high-quality outfit, and am immensely grateful to them. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

Nurseplus have been caring for my elderly mother in her own home for several years. Mum's carers have been reliable, kind, caring and professional at all times. Since we do not live close to my mum, this is reassuring and we know we will be contacted if anything with Mum does not seem right.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has Alzheimer's and he gets up in the night his clothes and bedding are wet and need changing, as I am his only carer I need sleep. The day centre has refused to have him as he is so unpredictable. Your nurses help me cope by doing three night sits a week. I now have two regular ladies that
do the nights between them and they are excellent. They have got to know him and know how to handle him. I could not do without them. Thank you.e

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely excellent service. First-class, well-trained carers. Good support from the office staff. Always approachable and efficient.

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Overall Experience  Overall Experience 5.0 out of 5

Following a protracted stay in hospital on the critical list, my husband finally returned home. NursePlus sent Nightnurses for the first few days, each of whom was compassionate and kind. They dealt with my husband's confusion with empathy and I felt secure that I could get a good night's sleep while
he was being cared for. Excellent service, thank you.

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Overall Experience  Overall Experience 4.0 out of 5

Nurse Plus come in the morning and evening. I have found Nurse Plus very good and no complaints what so ever.

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Overall Experience  Overall Experience 5.0 out of 5

I have found Nurse Plus to be extremely caring, every one of the carers is so kind and patient. They are always prompt. Dad finds the office very easy and helpful to deal with.


Sometimes I just wonder if they 'over do' the sympathy perpetuating the self-pity. It would be good for him to know there

are plenty in a worse situation. However, it's better to be too kind than not kind enough to be sure.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jun 2022

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Outstanding
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (3)

Jane

Jane Dickinson

Job Title: Branch Manager

Joined: 2015

Registered nurse previously specialising in Neuro ITU, Neurosurgery & Neuro medicine before moving into medical sales.


Hannah

Hannah Gillings

Job Title: Senior Homecare Coordinator

Joined: 2015

Joined Nurseplus as a homecare HCA in 2013 working with many clients and gaining experience, ensuring the highest standard of care is delivered.


Carly

Carly Young

Job Title: Home Care Coordinator

Joined: 2016

Joined Nurseplus as a HCA in 2016 working in various care settings, later joining the Nurseplus office as a recruitment consultant before leaving in 2018 to look after her children.


Frequently Asked Questions about Nurseplus Care at home Truro

What Type of Services does Nurseplus Care at home Truro offer?

Nurseplus Care at home Truro offers Home Care & Nursing Care.

How many Carers does Nurseplus Care at home Truro employ?

Nurseplus Care at home Truro employs 20 carers.