Diverse Care Services Ltd

Sheldon Chambers,, 2235-2243 Coventry Road, Sheldon, Birmingham B26 3NW
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8 Reviews
  • Diverse Care Services Ltd, Birmingham
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Care Provided by Diverse Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Diverse Care Services Ltd
  • Person in charge
  • Yasmeen Yousaf (Registered Manager)

Funding & Fees Guide for Diverse Care Services Ltd

  • Prices

  • £15.00 per hour
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Diverse Care Services Ltd Reviews (8)

Over all time Diverse Care Services Ltd has 8 reviews.

Overall Experience

  • 8
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Date Published

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8

Review from S B (Client) published on 22 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff and carers helpful. My current carers always show me dignity and care. They dont rush, they take their time, and I feel safe and secure with each one of them. They are genuine people who respect me and my needs.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Dawn P (Daughter of Client) published on 4 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to acknowledge how wonderful all your staff were in looking after my mom who had vascular dementia and Parkinsons during her final five days at home.
Mom had been in hospital for ten days, she had been given an end-of-life prediction of a month so we wanted to bring her home as she had
always wished for. We are so very grateful that Diverse carers were arranged to come in four times per day to attend to Mom, although she was not known to them, all the ladies were really lovely and helpful and they treated Mom with the utmost respect and attentive care. My sister-in-law and I were able to be there to ensure Mom would never be on her own.
I have to say, although it was a very short time that Diverse Carers were attending to mom, I wouldn't hesitate in recommending them based on what we witnessed. Thank you to you all.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Damian G (Nephew of Client) published on 29 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a big thank you to Diverse Care for the excellent care and support of my auntie between March 2021 and May 2022. My auntie had four visits a day and these enabled her to remain in her home despite being bedbound 24/7. Special thanks to the staff who did her weekday mornings and lunchtimes

Reply from Yasmeen Yousaf, Manager at Diverse Care Services Ltd

You are very welcome and thank you so much it was a pleasure.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Anita O (Daughter-in-law of Client) published on 10 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For the last 3 years Diverse Care has looked after my mother-in-law who has dementia in an amazingly brilliant way. I would 100% recommend them to anyone needing their loved one to be well looked after. The caregivers at Diverse are wonderful, they truly cared for my mother-in-law and often went above
and beyond their 'job' - they treated her with such love and compassion, giving her extra attention when needed and worried about her when she wasn't well - I truly cannot fault them - they are stars. The app, offered by Diverse, enabled me to see detailed notes relating to every carer's visit (4 times a day) which was invaluable for me, living so far away - I was always kept fully informed. The management was great, answered my emails promptly and always solved any issue I had. In summary - if you're looking for a good attentive care service then do try Diverse Care, you won't be disappointed.

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Treated with Dignity

Value for Money

Review from Sehrish S (Granddaughter of Client) published on 14 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This agency looked after my grandma after she had a stroke, they couldn't do enough for her and we were so glad of the help.
They helped us with her recovery and made sure we had everything she needed.

Staff

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Management

Treated with Dignity

Value for Money

Review from Zara (Daughter of Client) published on 14 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m very happy with the service they provide to my mother. They are very professional and ensured person-centred care is in place for my mother and ensure her best needs are always considered when providing the care for her. They never let us down and always deal with any issues we have in a friendly
manner and deal with them well.
I definitely recommend Diverse Care Services and always tell my friends and family about them.

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Management

Treated with Dignity

Value for Money

Review from Arif D (Son of Client) published on 5 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent central service all handled well by the manager and her team. Very flexible and open-minded about the day to day care services offered, seven days a week. We would definitely use them again.

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Review from M A (Client) published on 31 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So helpful, came out the next day to see us and package of care started without any problems. Would definitely recommend to others.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 13 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Diverse Care Services Ltd

What Type of Services does Diverse Care Services Ltd offer?

Diverse Care Services Ltd offers Home Care.

How many Carers does Diverse Care Services Ltd employ?

Diverse Care Services Ltd employs 70 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Diverse Care Services Ltd to verify any information. View our terms and conditions. Diverse Care Services Ltd has a Basic Service – more info.