Helping Hands Home Care (Chipping Sodbury)
35 South Parade, Yate Shopping Centre,
Bristol
BS37 4BB
Domiciliary Care From £34.60 per hour.
We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.
Helping Hands Home Care (Chipping Sodbury) has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Helping Hands Home Care (Chipping Sodbury) has 1 review.
Review from Jaqueline D (Niece of Client) published on 17 March 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.0 (8.000) out of 10 for Helping Hands Home Care (Chipping Sodbury) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Helping Hands Home Care (Chipping Sodbury) is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Chipping Sodbury) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 May 2019
Caring
Effective
Responsive
Safe
Well-led
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Job Title: Branch Care Manager
About me
As the Registered Manager for the Chipping Sodbury Branch, my role requires me to have operational oversight of the service. I am responsible for ensuring that the service is safe and compliant with the current regulations and that we not only provide the best possible care but that we provide care that is person-centred.
I feel that my team, whether office-based or community-based, work in a professional manner and holds our customers at the heart of everything that we do. I have a very skilled team of carers that have a genuine love for their role.
In my spare time, I am a Cadet Forces Adult Volunteer with the Royal Air Force Air Cadets and enjoy providing opportunities to young people that they may not have access to with other youth organisations.
My experience and expertise
I am a qualified Social Worker and spent years working in both children's services and Adult Services. I was fortunate enough to work my way up to the roles of assistant Team manager and Team Manager. I was responsible for strategic decision-making within Fostering Teams, the training of newly appointed Foster Carers and the supervision and management of Social Workers. I have also worked within residential services for both Children and Adults.
In my younger days, I served with the Royal Air Force and have been heavily involved with the Royal Air Force Air Cadets since 1991.
I have a Ba(Hons) in Social Work, am a qualified Archery instructor and am a Commissioned Officer with the Royal Air Force Air Cadets.
I made the career change to care in 2017 and have worked in management roles since then.
Why I chose Helping Hands
I chose to join Helping Hands because I agreed with the company ethos of life being better at home for our customers and I am passionate about providing the best possible levels of care.
I look forward to us being able to support even more individuals to remain at home with the support and care that they need.
I enjoy working with a professional and very capable team.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Chipping Sodbury) to verify any information. View our terms and conditions. Helping Hands Home Care (Chipping Sodbury) has a Platinum Service – more info.
