Other Home Care Providers you may be interested in:
Rainbow Social Care Ltd has a Review Score of 8.7 (8.688) out of 10, based on 3 reviews in the last 2 years. Over all time Rainbow Social Care Ltd has 12 reviews.
Review from Mark R (Son of Client) published on 3 March 2025
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from V S (Mother of Client) published on 12 February 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lesley J (Daughter of Client) published on 12 October 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Anna Shea, Registered Manager at Rainbow Social Care Ltd
Thank you so much for your kind words.
Working with your mum and yourself was an absolute pleasure.
Building trust the way we did was so important in ensuring that we had the ability to maintain her wishes and her dignity by allowing her to remain at home. This serves as a reminder to both myself and the care workers of why we do this in the first place
Your mum will forever hold a place in Rainbows heart.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Nicola B (Daughter of Client) published on 16 May 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Anna Shea, Registered Manager at Rainbow Social Care Ltd
Thank you for taking the time to leave some feedback, we love to hearing back from our service users and their family's.
All of our care workers go above and beyond to ensure that our service users get the care and support they require throughout their journey with Rainbow and I think that shows in this review.
I will pass on your special thanks to the care team so they are aware of just how valued they are.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sylvia C (Daughter of Client) published on 3 February 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Clare Millward, Registered Manager at Rainbow Social Care Ltd
Thank you for your review. We enjoy supporting your father. We know how hard it can be to keep in touch from so far away and we just want to ensure that you stay connected as it really does mean a lot to your dad. He was amazed that he could see you via a device, it's these things that mean so much. We shall continue to support your dad to the best of our capabilities and ensure you're kept updated. Take care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Derek R (Husband of Client) published on 1 February 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Clare Millward, Registered Manager at Rainbow Social Care Ltd
Thank you for your review. It has been an absolute pleasure supporting your family. We wish you all the best for the future and hope that you're able to find some comfort in the new support you are receiving. I know how challenging it has been for you all so we really do hope that you have everything in place you require now. Take care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Monika L (Wife of Client) published on 1 February 2021
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Reply from Clare Millward, Registered Manager at Rainbow Social Care Ltd
Thank you for taking the time to write a review for Rainbow. We are happy that you are happy in the support in which your husband is receiving. As you know we are also here to support yourself and we will continue to do so as this also benefits your husband. As there are current restrictions in activities that can currently take place due to covid we continue to support in any way we can to keep the social interaction and to try a variety of things to ensure consistency in your husband's support. Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Bryan T (Client) published on 28 January 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Clare Millward, Registered Manager at Rainbow Social Care Ltd
Many thanks for your review, I'm glad to hear everything has been tailored to your requirements. You are a delight to assist with and look forward to continuing with your support. Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Laura P (Friend of Client) published on 28 January 2021
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Reply from Clare Millward, Registered Manager at Rainbow Social Care Ltd
Thank you for your review and feedback. We do hope to see you soon and look forward to supporting your family.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Martyn W (Son-in-law of Client) published on 27 January 2021
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Reply from Clare Millward, Registered Manager at Rainbow Social Care Ltd
It is an absolute pleasure to be supporting your family member. All of Rainbow social care enjoy the humour, laughter and the smiles that they are greeted with at each visit. All the carers are familiar with the routine and the way in which things are required to be carried out. That is what person centred care is all about. Being able to carry out each call exactly how the individual requires, consistently throughout carers. It really is the little things that make all the difference. Thank you for taking the time to write a review and for your kind comments.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Averil H (Daughter of Client) published on 27 January 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Clare Millward, Registered Manager at Rainbow Social Care Ltd
Many thanks for your feedback. We work closely with your family to establish a routine which is required to best support each individual. We strongly believe that is what person-centred care is all about and everyone should be supported this way. Being able to carry out each call exactly how the individual requires, consistently throughout carers. Thank you for taking the time to write a review and for your kind comments.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Adrian F (Cousin of Client) published on 27 January 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Clare Millward, Registered Manager at Rainbow Social Care Ltd
Many thanks for taking the time to write a review for Rainbow social care. We take pride in the quality of care we provide and ensure that all our service users are treated with dignity and respect. We ensure that everyone has what they need and provide support where it is required by seeking additional services and supplies. We will continue to provide your love ones with the support they need and ensure that you are kept updated at all times. It is a pleasure to be supporting your family. Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.7 (8.688) out of 10 for Rainbow Social Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.688 for Rainbow Social Care Ltd is calculated as follows: ( (12 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 16 Ratings = 4.688
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Rainbow Social Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Jun 2018
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
There are no Team Members posted yet
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rainbow Social Care Ltd to verify any information. View our terms and conditions. Rainbow Social Care Ltd has a Basic Service – more info.
