Everycare (Hillingdon)

Ferrari House, 258 Field End Road, Ruislip HA4 9UU
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Top 20 award
10 56 Reviews
  • Everycare (Hillingdon), Ruislip
Everycare (Hillingdon) is an award winning care provider based in Eastcote, Ruislip. Dedicated to helping adults with care needs to achieve quality of life within their own homes, while being skilled in safeguarding many specialist needs. The service aims for continuous training and improvement, fully researching care sector progress and adhering to a strong family ethos. Everycare Hillingdon has been established since 2013 and has been continuously Rated "Good" by the CQC since their first inspection in 2015, most recently December 2023.

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Care Provided by Everycare (Hillingdon)

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Anu Gokani (Managing Director)

Funding & Fees Guide for Everycare (Hillingdon)

  • Prices

  • Prices starting from £26/hour.
    Live in Care starting from £1,350/week

  • Full charge rates available on request

Everycare (Hillingdon) Reviews (56)

Total of 56, showing 21-40
10

Everycare (Hillingdon) has a Review Score of 10 (10.000) out of 10, based on 11 reviews in the last 2 years. Over all time Everycare (Hillingdon) has 56 reviews.

Overall Experience

  • 54
  • 2
  • 0
  • 0
  • 0

Date Published

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45

Review from Neil G (Son of Client) published on 13 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was extremely impressed with the quality of care given to my mother and with how this was organised. My mother enjoyed the company of the carers and even referred to them as her friends. As well as helping my mother shower, get dressed and heat meals they also found time to undertake small domestic
chores. The service given by Everycare helped to ease an otherwise very stressful situation. I would have no hesitation in recommending them to anyone else.

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Review from D J (Client) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both carers are both perfect.

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Review from J L (Client) published on 2 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If the morning call could be after 9.30? Otherwise, it's a very good service considering the circumstances.

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Review from V H (Client) published on 26 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with services.

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Review from Kenneth N (Client) published on 20 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all is OK.

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Review from Chris E (Client) published on 16 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the service from the ladies every day.

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Review from C S (Client) published on 1 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is more than satisfactory.

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Review from H S (Client) published on 1 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My treatment is carried out efficiently and to my satisfaction.

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Review from K B (Client) published on 11 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything very satisfactory.

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Review from M W (Client) published on 30 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with all of the girls that come to see me. Happy with the times that the girls come to me. Office staff are also lovely and very helpful.

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Review from Doreen F (Client) published on 17 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers are most helpful and very kind.

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Review from Joan S (Client) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the carer a very likeable person and put me at ease to spend my first nights at home after being in hospital.

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Review from D S (Client) published on 26 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service, very reliable. Usually, let me know if they are running late for whatever reason.

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Review from Mary L (Client) published on 26 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the team are really very nice and some, in particular, are really thoughtful and know me so well. They know how to time things to get everything done. Very considerate. Highly reliable and dependable. Would highly recommend.

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Review from J B (Client) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are really nice.

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Review from Eileen M (Client) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are lovely. Very friendly and polite. All seem happy with the job they are doing.

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Review from Thelma W (Client) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a client of Everycare for about 6 months. I have been thoroughly satisfied with the care I have received. The carers are just that, caring reliable, helpful in every way.

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Review from Pauline W (Client) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with the company for a long time. They look after me, I am very happy with the service. The girls are very kind to me.

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Review from M K (Daughter of Client) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with service found to be one of the best care companies in the area.

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Review from G G (Wife of Client) assisted by family/friend published on 19 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers have been caring, helpful and very easy to talk to and have visited our home. PS I'm not good with names anyway but the carers are all top notch.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Everycare (Hillingdon) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Everycare (Hillingdon) is calculated as follows: ( (66 Excellents x 5) ) ÷ 66 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Everycare (Hillingdon) is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

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Meet the Team (4)

Anu

Anu Gokani

Job Title: Director / Registered Manager / Nominated Individual

Joined: 2013

After working in the City in Banking & Finance for over 10 years, I decided to have a complete change. I left my job in a Bank in 2012 and knowing only that I wanted to do something that would help people and make a difference in people’s lives.


Having always got on very well with elderly people and having always been close to all 4 of my grandparents, I knew that I would have a passion for providing high quality care to the elderly. With this, I started Everycare Hillingdon in 2013 and have never looked back. I am now the Registered Care Manager and the Nominated Individual for Everycare Hillingdon and I have achieved my Level 5 Diploma in Health & Social Care.


Charlotte

Charlotte

Job Title: Field Care Supervisor

Joined: 2023

My passion for care began in 2008 with a domiciliary care company, leading me to work in care homes and eventually becoming a director of my own care company in Harefield. After its closure, I joined Everycare Hillingdon in August 2023 as a Field Care Supervisor. I assist the Registered Manager with initial assessments, conduct care plan reviews, and address service user concerns. My duties also include conducting unannounced spot checks, staff supervisions/appraisals and reviews. Everycare has provided valuable training opportunities, enhancing my professional development within an exceptional team. I am a qualified trainer in Manual Handling, First Aid and Medication.


Irene

Irene

Job Title: Care Coordinator

Joined: 2023

I joined the care industry and Everycare in January 2023. I started off as an Administrative Assistant with no previous experience in care. Over the last 2 years, I have been able to work alongside other carers to learn from their vast experience. Last year I was promoted to the Care Coordinator role and I am now a qualifed Trainer in Manual Handling and First Aid. I am currently in the process of starting a Level 3 in Business Administration, another great opportunity I have been given while working at Everycare to enhance my knowledge and development.


Emma

Emma Smith

Job Title: Care Worker

Joined: 2018

I joined Everycare in 2018 as a part time Care Assistant. One of the main reasons I have stayed with Everycare for so many years is due to the way that the company treats it's staff. I am always treated with respect and courtesy and in much the same way, that is how I am expected to treat our lovely service users. The company has always supported me when needed and in return, I am always happy to help out and go over above. I have just started my NVQ Level 3 in Health & Social Care.


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