Everycare (Hillingdon)

Ferrari House, 258 Field End Road, Ruislip HA4 9UU
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Top 20 award
10 56 Reviews
  • Everycare (Hillingdon), Ruislip
Everycare (Hillingdon) is an award winning care provider based in Eastcote, Ruislip. Dedicated to helping adults with care needs to achieve quality of life within their own homes, while being skilled in safeguarding many specialist needs. The service aims for continuous training and improvement, fully researching care sector progress and adhering to a strong family ethos. Everycare Hillingdon has been established since 2013 and has been continuously Rated "Good" by the CQC since their first inspection in 2015, most recently December 2023.

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Care Provided by Everycare (Hillingdon)

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Anu Gokani (Managing Director)

Funding & Fees Guide for Everycare (Hillingdon)

  • Prices

  • Prices starting from £26/hour.
    Live in Care starting from £1,350/week

  • Full charge rates available on request

Everycare (Hillingdon) Reviews (56)

Total of 56, showing 41-56
10

Everycare (Hillingdon) has a Review Score of 10 (10.000) out of 10, based on 11 reviews in the last 2 years. Over all time Everycare (Hillingdon) has 56 reviews.

Overall Experience

  • 54
  • 2
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  • 0

Date Published

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Review from A B (Client) published on 7 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Completely satisfied with all my care and carers.

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Review from D L (Client) published on 3 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare Hillingdon provide me with two carers, four times a day. This is necessary as I am bedbound and unable to stand or walk.
They assist me with utmost care and safety to get out of bed and attend to my personal needs, including washing, dressing and some meals.
They are punctual and reliable.
I
have recently been bereaved and my carers have shown me empathy and comfort.
They are also very well trained and supervised.
I would not hesitate in recommending Everycare to anyone concerned for their own, or a loved one's, well-being.

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Review from D W (Client) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service provided by carers is first class.

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Review from J H (Client) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the whole, I find most of the carers are capable and helpful.

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Review from U G (Daughter of Client) published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers were always very helpful, caring and patient with my Dad and were always willing to help my Mum if needed.

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Review from J P (Client) published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are friendly and helpful, also very efficient.
I would be happy to recommend Everycare Hillingdon.

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Review from WF (Client) published on 13 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are my lifeline in helping me to face each day. I could not do without them and I look forward to them coming each day. I can't thank them enough.

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Review from RD (Client) published on 13 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The ladies that call get down to business straight away and engage in conversation with me. Nothing that I have to request of them. Would certainly recommend the service.

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Review from Carol (Partner of Client) published on 27 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had been let down by no 'call backs' from other agencies, or lack of interest. From the first call to Everycare they were welcoming and professional. They select their staff with great care and all the carers were professional, caring, cheerful and obviously liked their jobs. Unfortunately we only
used their services a short time but I would thoroughly recommend them.

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Review from Joan B (Client) published on 14 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thoroughly recommend. Very reliable and very kind. No problems whatsoever.

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Review from Ruthe D (Client) published on 16 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer Sandra is fantastic. I feel very fortunate.

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Review from J M (Client) published on 7 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've found Everycare very good and they always answer the phone and are very polite. Can't grumble at all.

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Review from Ian W (Client) published on 22 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had Everycare carers for some three months and have been very pleased with their work and compassion. Each carer has tried to the best of their ability to make my life as comfortable as possible. The administration of the company has been seamless, a very important factor when one is stuck at
home. I would have no hesitation in recommending the manager and his team of carers to anybody.

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Review from Alan B (Client) published on 22 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with all of the carers that have looked after me. Would highly recommend to anybody needing such service.

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Review from Daphne L (Client) published on 16 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is really very good and I have complete trust in Everycare. I would give them 10 out of 10.

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Review from Doreen D (Client) published on 13 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I personally find management and staff very helpful and respectful. All very pleasant people to deal with. Highly recommended.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Everycare (Hillingdon) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Everycare (Hillingdon) is calculated as follows: ( (66 Excellents x 5) ) ÷ 66 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Everycare (Hillingdon) is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (8)

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Meet the Team (4)

Anu

Anu Gokani

Job Title: Director / Registered Manager / Nominated Individual

Joined: 2013

After working in the City in Banking & Finance for over 10 years, I decided to have a complete change. I left my job in a Bank in 2012 and knowing only that I wanted to do something that would help people and make a difference in people’s lives.


Having always got on very well with elderly people and having always been close to all 4 of my grandparents, I knew that I would have a passion for providing high quality care to the elderly. With this, I started Everycare Hillingdon in 2013 and have never looked back. I am now the Registered Care Manager and the Nominated Individual for Everycare Hillingdon and I have achieved my Level 5 Diploma in Health & Social Care.


Charlotte

Charlotte

Job Title: Field Care Supervisor

Joined: 2023

My passion for care began in 2008 with a domiciliary care company, leading me to work in care homes and eventually becoming a director of my own care company in Harefield. After its closure, I joined Everycare Hillingdon in August 2023 as a Field Care Supervisor. I assist the Registered Manager with initial assessments, conduct care plan reviews, and address service user concerns. My duties also include conducting unannounced spot checks, staff supervisions/appraisals and reviews. Everycare has provided valuable training opportunities, enhancing my professional development within an exceptional team. I am a qualified trainer in Manual Handling, First Aid and Medication.


Irene

Irene

Job Title: Care Coordinator

Joined: 2023

I joined the care industry and Everycare in January 2023. I started off as an Administrative Assistant with no previous experience in care. Over the last 2 years, I have been able to work alongside other carers to learn from their vast experience. Last year I was promoted to the Care Coordinator role and I am now a qualifed Trainer in Manual Handling and First Aid. I am currently in the process of starting a Level 3 in Business Administration, another great opportunity I have been given while working at Everycare to enhance my knowledge and development.


Emma

Emma Smith

Job Title: Care Worker

Joined: 2018

I joined Everycare in 2018 as a part time Care Assistant. One of the main reasons I have stayed with Everycare for so many years is due to the way that the company treats it's staff. I am always treated with respect and courtesy and in much the same way, that is how I am expected to treat our lovely service users. The company has always supported me when needed and in return, I am always happy to help out and go over above. I have just started my NVQ Level 3 in Health & Social Care.


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