From £34.25 per hour
We can also provide 30 minute and 45 minute calls
Everycare (Mid Sussex) has a Review Score of 9.8 (9.774) out of 10, based on 14 reviews in the last 2 years. Over all time Everycare (Mid Sussex) has 47 reviews.
Review from Sandra K (Client) published on 22 June 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from David Dimelow, Managing Director at Everycare (Mid Sussex)
Thank you for your review Sandra.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R B (Client) published on 7 June 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from David Dimelow, Managing Director at Everycare (Mid Sussex)
Thank you for the complimentary review. I am pleased that you are now back on your feet and fully independent again. That is from our point of view an excellent result and a happy outcome for you and your husband.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ronald C (Husband of Client) published on 11 April 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from David Dimelow, Director at Everycare (Mid Sussex)
So pleased that we are making a difference for your wife. Hopefully this improvement continues for as long as possible.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Elizabeth (Client) published on 15 March 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Joan T (Wife of Client) published on 18 February 2016
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gill N (Client) published on 6 November 2015
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Annette R (Wife of Client) published on 7 October 2015
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from David Dimelow, Managing Director at Everycare (Mid Sussex)
Many thanks for the review Annette, your comments about the roster notification have been taken on-board, we will try and do better in the future.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.8 (9.774) out of 10 for Everycare (Mid Sussex) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.774 for Everycare (Mid Sussex) is calculated as follows: ( (67 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 84 Ratings = 4.774
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Everycare (Mid Sussex) is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Dec 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
Job Title: Director
Joined: 2013
David is the Franchise owner/co-director alongside his wife Jane. They started the business in 2013 with Jane who was already a carer and Katie who was recruited from a competitor as a Registered manager. Jane continues to work now mainly in the office and David is overseas on finance and admin systems and attempts to keep harmony in the office with the 5 female colleagues !!!
David is really family-oriented; he has three grown-up children and 2 beautiful dogs.
Fact about David he only drinks cold drinks!! Also, David Loves Marmite.
Job Title: Registered Manager
Joined: 2013
Katie is the Register manager and go-to expert on all things care-related.
She oversees everything to do with Everycare Mid Sussex, ensuring that we are all compliant and following best practices when delivering care in the community.
Katie wears many hats as well as her Registered Manager role, including payroll, and keeping us all happy.
She is a good team leader, she is level-headed, very practical and caring.
Katie has a brain that will shock most by recalling many names and numbers from a long time ago. Katie has been with Everycare since the beginning she has always had a passion for Care and really thrives when she knows people have a good quality of life in their own homes
Fact about Katie, Katie loves a spicy Curry!!
Job Title: Care Manager
Joined: 2014
Emma is the Care Manager, she looks after the care staff, clients, live-in carers and the live-in packages.
Emma is usually very active, always on the go and driving the company car all over Mid Sussex! please give her a wave!!
Emma has been working for Everycare for 9 years, previously working in Special needs. Emma has vast knowledge and experience and will always strive to support and empower those she comes across.
Emma loves her food and drinks far too much tea, she hates shopping but loves a good book!
Fact about Emma is:- she lives in Brighton, and has never dyed her Hair!!
Job Title: Supervisor
Joined: 2019
Sue is the Coordinator/assessor and consequently very busy!!
It's Sue's principal role to arrange the rosters for each client ensuring continuity and timeliness of calls as best as possible. She visits prospective clients to assess their care requirements and then builds a personalised care plan to suit the individual needs, she is very good at finding out your needs and putting plans into action.
Sue has great relationships with all the professionals that support with care, Sue has worked for a few different care companies but has remained with Everycare the longest.
Sue is very good with attention to detail, and will always do her utmost to find a solution.
Sue is from Burgess Hill, she is hardworking, and calm but has an infectious laugh.
Sue is very family-oriented and loves to shop!
Fact about Sue, Sue is Burgess Hill born and bred, she has three Girls a dog and a puppy at home!!
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Everycare (Mid Sussex) to verify any information. View our terms and conditions. Everycare (Mid Sussex) has a Platinum Service – more info.
