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Our calls start from 30mins up to Full Time Live-In carers
Bluebird Care Wakefield and Kirklees has a Review Score of 9.4 (9.359) out of 10, based on 7 reviews in the last 2 years. Over all time Bluebird Care Wakefield and Kirklees has 28 reviews.
Review from I S (Client) published on 15 January 2025
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Review from Karen D (Client) published on 15 January 2025
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Review from Madge N (Daughter of Client) published on 1 August 2024
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Reply from Abbigail Fowler, Social Media Assistant at Bluebird Care Wakefield and Kirklees
Thank you so much for your review. We're so happy to hear that yourself and your mum are satisfied with the care being provided.
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Review from Irene D (Mother of Client) published on 10 May 2024
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Reply from Abbigail Fowler, Social Media Assistant at Bluebird Care Wakefield and Kirklees
Thanks for taking the time to leave us a review, Irene! We're so glad to hear that your daughter feels comfortable with her regular carer.
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Review from J B (Sister of Client) published on 18 April 2023
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Reply from Abbigail Fowler, Social Media Assistant at Bluebird Care Wakefield and Kirklees
Thank you for taking the time to leave us a review! We're so glad your sister feels comfortable with our care assistants.
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Review from Catherine B (Daughter of Client) published on 17 April 2023
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Reply from Abbigail Fowler, Social Media Assistant at Bluebird Care Wakefield and Kirklees
Hi Catherine, thank you so much for taking the time to leave us a review. It is a pleasure to take care for your mum and her furry friend! We are so pleased that you and your mum feel comfortable and confident in our services.
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Review from Andrew B (Husband of Client) published on 20 March 2023
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Reply from Jessica Gaskell, TBC at Bluebird Care Wakefield and Kirklees
Thank you for taking the time to leave a review. We value feedback from all our customers. I would also like to thank you for your understanding and working with us during the challenging times with recruitment post covid.
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Review from Molly W (Client) published on 28 November 2022
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Reply from Abbigail Fowler, Social Media Assistant at Bluebird Care Wakefield and Kirklees
Thank you so much for taking the time to leave us a review, Molly! We're so happy to hear that you are pleased with your care and with your current care assistants.
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Review from Stella P (Client) published on 22 September 2022
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Reply from Abbigail Fowler, Social Media & Admin Support Officer at Bluebird Care Wakefield and Kirklees
Thank you for your review, Stella. We are so happy that you feel you can rely on us to meet your care needs.
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Review from J T (Client) published on 9 September 2022
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Reply from Abbigail Fowler, Social Media & Admin Support Officer at Bluebird Care Wakefield and Kirklees
Thank you for your honest review. We did take your concerns seriously at the time they were raised, and the member of staff in question is no longer with the service. We are pleased to hear that you are very pleased with the current staff that provide care for you. If there is anything else we can do please do let us know.
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Review from David H (Son of Client) published on 2 September 2022
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Reply from Jessica Gaskell at Bluebird Care Wakefield and Kirklees
Thank you for taking the time to give such positive feedback. We are proud to be able to support people to live comfortably in their own homes, and we are delighted to hear that your father looks forward to his visits.
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Review from S B (Client) assisted by family/friend published on 10 July 2022
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Reply from Jessica Gaskell, TBC at Bluebird Care Wakefield and Kirklees
Thank you for taking the time to leave us a review. We are delighted that you feel you have a good relationship with staff and that everyone has a good understanding of your care needs.
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Review from L F (Daughter of Client) published on 8 September 2021
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Reply from Jessica Gaskell, TBC at Bluebird Care Wakefield and Kirklees
Thank you for your review. It has been a pleasure supporting and building a relationship with your mum over the years.
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Review from Christine W (Granddaughter of Client) published on 7 July 2021
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Reply from Jessica Gaskell, TBC at Bluebird Care Wakefield and Kirklees
Thank you for taking the time to leave a response. We are pleased to hear that you feel reassured by the service and care you/ your nanna receives.
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Review from Jennifer J (Friend of Client) published on 30 April 2021
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Reply from Jessica Gaskell, TBC at Bluebird Care Wakefield and Kirklees
Thank you for taking your time to write this review. We are very pleased to hear your feedback.
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Review from Ian J (Client) published on 29 April 2021
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Reply from Jessica Gaskell, TBC at Bluebird Care Wakefield and Kirklees
Thank you for your feedback, We are pleased to hear you are satisfied with the service you receive and you would recommend us to others.
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Review from R P (Son of Client) published on 28 April 2021
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Reply from Jessica Gaskell, TBC at Bluebird Care Wakefield and Kirklees
Thank you for your review. It is a pleasure visiting your mum and working with you to give her the best quality of life.
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Review from J C (Wife of Client) published on 29 March 2021
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Reply from Jessica Gaskell, Operations Manager at Bluebird Care Wakefield and Kirklees
Thank you for taking your time to write a review and share your experience. We are delighted to hear that you are happy with the service and support and that the fantastic team are doing a great job.
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Review from C G (Daughter of Client) published on 29 March 2021
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Reply from Jessica Gaskell, Operations Manager at Bluebird Care Wakefield and Kirklees
Thank you for submitting your review. We are delighted to hear that you are happy with the service and the great work of our fantastic care team.
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Review from Kim L (Daughter of Client) published on 16 March 2021
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Reply from Jessica Gaskell, Operations Manager at Bluebird Care Wakefield and Kirklees
Thank you for taking the time to leave such a lovely review. It was a privileged to be able to support you and your family effectively. We wish you all the very best.
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The Review Score of 9.4 (9.359) out of 10 for Bluebird Care Wakefield and Kirklees is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.659 for Bluebird Care Wakefield and Kirklees is calculated as follows: ( (27 Excellents x 5) + (14 Goods x 4) ) ÷ 41 Ratings = 4.659
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Wakefield and Kirklees is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Jul 2021
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Job Title: Directors
Joined: 2023
Bluebird Care Wakefield & Kirklees is owned and led by Harvy and Madhsoodan, who bring with them a wealth of knowledge from their healthcare, business, and legal backgrounds.
They are committed to delivering the highest standard of customer care and services, and to working together to expand the business and help Bluebird Care Wakefield and Kirklees succeed.
Having a strong belief in the selfless service of others and upholding the dignity and respect of the elderly and those in need of care, with a wealth of professional management and leadership skills, they have a passion to help and support customers in the area to receive home care support whilst remaining in the comfort of their own homes.
Harvy and Madhsoodan are excited to be part of such a brilliant team that has continuously won awards such as Compassionate Care and Employer of the Year and to bring value to the community.
Job Title: Care Manager
Joined: 2019
Janice is the Care Manager at Bluebird Care Wakefield & Kirklees.
Starting her career in the health and social care industry in 2019, Janice brings a new perspective on the best way to provide the highest standard of care. Previously, Janice worked as a People Manager permitting her to carry over crucial transferable skills to her role. Beginning her career in care as a Care Assistant means that Janice has vital hands-on experience in the correct way to treat both customers and staff.
Janice started her career with us as a Care Assistant and was soon promoted to Field Care Supervisor, where she played a very important part in the cohesion between customers and staff. Janice ensured customers were fully supported and guided through the process of individually tailoring care needs.
Janice was also our Care Coordinator for some time, ensuring the smooth delivery of care that worked for both customers and staff. She is now our Care Manager, having proved herself both adaptable and incredibly skilled in care management, staff and customer care, and her overall passion for supporting our community.
Job Title: Care Coordinator
Joined: 2023
Chloe is the Care Coordinator at Bluebird Care Wakefield and Kirklees.
Joining us with a wealth of care knowledge already due to her previous experience as a support worker, Chloe understands how important it is that we make it as easy and as comfortable as possible for our customers to remain in their homes. Her background in social care has also equipped Chloe with the necessary skills that make her an excellent coordinator. Her empathy and passion make it easy for her to communicate with our customers and care professionals, which is the key to ensuring the smooth running of care.
Chloe also has a great understanding of how to operate our scheduling systems, thanks to her diploma in IT, meaning she is able to effectively plan customer care in a way that is beneficial both to our customers and our care professionals.
Job Title: Social Media & Administration Officer
Joined: 2021
Abbigail is the Social Media & Administration Officer at Bluebird Care Wakefield & Kirklees.
Abbigail is keen to provide the best possible content for our social media platforms and websites that will engage and inform our customers and staff. She also works hard to create and implement digital marketing strategies to help those who need our help find us and to attract those who wish to work within the care industry.
She also plays a big part in our recruitment and onboarding processes, conducting interviews and ensuring that our onboarding journey is as smooth as possible for everyone involved.
Job Title: Field Care Supervisor
Joined: 2021
Lisa is a Field Care Supervisor at Bluebird Care Wakefield & Kirklees.
Lisa first joined Bluebird Care Wakefield and Kirklees in July 2021 as a Care Assistant, where she built great relationships with her customers as well as her peers.
Now, working closely with Dominika, our second Field Care Supervisor, Lisa ensures our customers always receive the very best quality of care. She has received many compliments and praises for her upbeat positive attitude - something that we value greatly here at Bluebird Care.
Having begun her care career in 2019, Lisa's background in social care is evident in her display of compassion in any given situation. It was this prior knowledge, compassion, and her pride in supporting those who need it, that helped Lisa to become an excellent Field Care Supervisor.
Job Title: Field Care Supervisor
Joined: 2022
Dominika is a Field Care Supervisor at Bluebird Care Wakefield and Kirklees.
Dominika joined Bluebird Care Wakefield and Kirklees in March of 2022 with no previous experience in the care industry - but that didn't stop her from quickly becoming one of our most complimented carers as she built amazing connections with our staff and customers. With almost 2 years of knowledge now under her belt, Dominika is a highly trusted member of our team.
With her compassionate and empathetic nature, Dominika is someone that we can trust to make sure that we deliver only the very best quality of care to our customers, which is one of the many reasons she is now our second Field Care Supervisor. Working alongside Lisa to maintain our high standards of care and ensuring our care professionals feel listened to and appreciated, Dominika helps us make a real difference.
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