Bluebird Care Wakefield and Kirklees

Unit 1B, Brindley Way, Wakefield WF2 0XQ
Submit a Review
9.3 28 Reviews
  • Bluebird Care Wakefield and Kirklees, Wakefield
Bluebird Care Wakefield and Kirklees are passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety. Bluebird Care’s team offers a wide range of services to include prescription and shopping collection to ensure their vulnerable customers stay safe inside.

With kindness and compassion, their highly trained and trusted team delivers bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team keep customers being themselves, doing the things they love, safe in the comfort of their own home.

Live-in Care
Bluebird Care Wakefield and Kirklees are passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety.

Bluebird Care Wakefield and Kirklees offer a full Live-in Care service where a suitably matched care assistant lives in the customer’s home. The Live-in care service is completely personalised to each individual customer and provides the ultimate in safety and protection.

Care Provided by Bluebird Care Wakefield and Kirklees

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Hardeep Johal (Managing Director)

Funding & Fees Guide for Bluebird Care Wakefield and Kirklees

  • Prices
  • Prices available upon request.


    Our calls start from 30mins up to Full Time Live-In carers


Bluebird Care Wakefield and Kirklees Reviews (28)

Total of 28, showing 21-28
9.3

Bluebird Care Wakefield and Kirklees has a Review Score of 9.3 (9.322) out of 10, based on 6 reviews in the last 2 years. Over all time Bluebird Care Wakefield and Kirklees has 28 reviews.

Overall Experience

  • 19
  • 9
  • 0
  • 0
  • 0

Date Published

28
2
4
6
22
Overall Experience  Overall Experience 5.0 out of 5

I cannot praise The Bluebird Care (Wakefield) enough. The care that they provide for my wife is excellent. All the care workers are very polite and treat my wife with dignity on every visit.

Reply from Narinder Gill at Bluebird Care Wakefield and Kirklees

Thank you so much for such a wonderful review. We work hard to ensure that we provide the highest quality of care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

The carers who look after my husband are professional, they treat him with respect and have the patience and sensitivity needed to help him. They are pleasant and cheerful. I looked after my husband's personal care for many years but am happy to leave him in their hands.

Reply from Narinder Gill, Director at Bluebird Care Wakefield and Kirklees

Many thanks Glenis for your kind words and I am glad to hear that the care of your husband is of the highest quality.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Bluebird Care (Wakefield) are looking after my Mother who has advanced Alzheimer's. Care is primarily to enable her to stay at home as long as possible and take charge of issuing medications and assisting her with meals as well as other home help requirements.


After a period of getting to know my

Mother and the problems of an independent woman with Alzheimer's they have and are able to help more. We are very satisfied with the services provided thus far.

Reply from Narinder Gill, Director at Bluebird Care Wakefield and Kirklees

Thank you Eamon for your valued feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and caring team from the carers through to management. Dads care needs, both physically and emotionally, are priority and Bluebird are very engaging in working together with everyone, with dad's thoughts and wishes firstly to ensure that his needs are met. Communication is great and dad's
care and attention is the first priority.

Reply from Narinder Gill, Director at Bluebird Care Wakefield and Kirklees

Thank you Sarah for your wonderful comments and positive feedback.
All our staff are trained to the highest standard to ensure that they provide personalised care and support.
It is always a pleasure to read that communication is focussed on the right things and that your dad's needs are being met. Thank you


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Bluebird Care has surprised my expectations. Management seems genuinely concerned to provide high quality care and the carers seem conscientious and happy with the company. Administrative errors have been quickly rectified and any concerns taken seriously.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My husband has apraxia, a degenerating disease, and is unable to do anything for himself.This last month Bluebird have provided more care as I find it difficult (aged 77) to heave and lift him for bed rest, toileting etc. Bluebird staff are very helpful and are trained to use all the equipment we have
in our home. I now have help morning and night, with extra 1pm and 4 pm calls for lifting, changing etc. This has made life much easier for both of us, it means we can get my husband outside for 1/2 hour if the weather is good. The office try to accommodate our needs and generally succeed in providing genuine caring carers.

Reply from Narinder Gill, Director at Bluebird Care Wakefield and Kirklees

Thank you Marion for your review and positive comments.
All staff that have cared and supported your husband talk about the very good relationship with yourself and the family which has enabled us all to work as a team ensuring the best quality care for him.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My Stepfather has been supported by Bluebird Care Wakefield for nearly two years, during which time his care needs have increased significantly. Their support has been excellent. Bluebird Care Wakefield have responded to his changing needs with speed and flexibility. For example putting in place
a significant increase in his Care Plan within 48 hours so that he could be discharged from hospital without delay. On a day to day basis, the staff are totally reliable and well trained. They are patient and kind towards my Stepfather (so much so, he refers to the staff as his "Bluebird Girls") and they implement the Care Plan without exception. I have frequent contact with Bluebird Care Wakefield who alert me to any issues and help me address them. Perhaps, most impressive, is the professionalism and dedication of the staff who frequently do tasks and undertake acts of kindness that are over and above the Care Plan - for example cooking special meals; taking his phone calls in the early hours when he is anxious.
Throughout, his carers are respectful, maintain his dignity but have a sense of fun that helps my Stepfather get through his day and improves the quality of his life.

Reply from Narinder Gill, Director at Bluebird Care Wakefield and Kirklees

Thank you Kathryn for your positive comments and I know that all the team enjoy caring and supporting your stepfather.
I will ensure that I pass your comments onto the team. They strive hard to ensure that they provide a quality service which is grounded in genuine care and respect for your stepfather.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Been with them for 17 months now, twice a week, very good and professional care. Good continuity so can get to know carer which makes it nicer and easier to accept help. Very friendly and caring staff. Did have a slight problem a few months ago, but was sorted out immediately so no problem now.

Reply from Narinder Gill, Director at Bluebird Care Wakefield and Kirklees

Many thanks for your positive comments and I am so glad you are happy with the care and support.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.322)

Overview of Review Score

The Review Score of 9.3 (9.322) out of 10 for Bluebird Care Wakefield and Kirklees is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for Bluebird Care Wakefield and Kirklees is calculated as follows: ( (26 Excellents x 5) + (10 Goods x 4) ) ÷ 36 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Wakefield and Kirklees is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Jul 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (8)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (6)

No image found

Harvy and Madhsoodan Kaur

Job Title: Directors

Joined: 2023

Bluebird Care Wakefield & Kirklees is owned and led by Harvy and Madhsoodan, who bring with them a wealth of knowledge from their healthcare, business, and legal backgrounds.


They are committed to delivering the highest standard of customer care and services, and to working together to expand the business and help Bluebird Care Wakefield and Kirklees succeed.


Having a strong belief in the selfless service of others and upholding the dignity and respect of the elderly and those in need of care, with a wealth of professional management and leadership skills, they have a passion to help and support customers in the area to receive home care support whilst remaining in the comfort of their own homes.


Harvy and Madhsoodan are excited to be part of such a brilliant team that has continuously won awards such as Compassionate Care and Employer of the Year and to bring value to the community.


Janice

Janice Hislop

Job Title: Care Manager

Joined: 2019

Janice is the Care Manager at Bluebird Care Wakefield & Kirklees.


Starting her career in the health and social care industry in 2019, Janice brings a new perspective on the best way to provide the highest standard of care. Previously, Janice worked as a People Manager permitting her to carry over crucial transferable skills to her role. Beginning her career in care as a Care Assistant means that Janice has vital hands-on experience in the correct way to treat both customers and staff.


Janice started her career with us as a Care Assistant and was soon promoted to Field Care Supervisor, where she played a very important part in the cohesion between customers and staff. Janice ensured customers were fully supported and guided through the process of individually tailoring care needs.


Janice was also our Care Coordinator for some time, ensuring the smooth delivery of care that worked for both customers and staff. She is now our Care Manager, having proved herself both adaptable and incredibly skilled in care management, staff and customer care, and her overall passion for supporting our community.


Chloe

Chloe Whitworth

Job Title: Care Coordinator

Joined: 2023

Chloe is the Care Coordinator at Bluebird Care Wakefield and Kirklees.


Joining us with a wealth of care knowledge already due to her previous experience as a support worker, Chloe understands how important it is that we make it as easy and as comfortable as possible for our customers to remain in their homes. Her background in social care has also equipped Chloe with the necessary skills that make her an excellent coordinator. Her empathy and passion make it easy for her to communicate with our customers and care professionals, which is the key to ensuring the smooth running of care.


Chloe also has a great understanding of how to operate our scheduling systems, thanks to her diploma in IT, meaning she is able to effectively plan customer care in a way that is beneficial both to our customers and our care professionals.


Abbigail

Abbigail Pattison

Job Title: Social Media & Administration Officer

Joined: 2021

Abbigail is the Social Media & Administration Officer at Bluebird Care Wakefield & Kirklees.


Abbigail is keen to provide the best possible content for our social media platforms and websites that will engage and inform our customers and staff. She also works hard to create and implement digital marketing strategies to help those who need our help find us and to attract those who wish to work within the care industry.


She also plays a big part in our recruitment and onboarding processes, conducting interviews and ensuring that our onboarding journey is as smooth as possible for everyone involved.


Lisa

Lisa Hibberd

Job Title: Field Care Supervisor

Joined: 2021

Lisa is a Field Care Supervisor at Bluebird Care Wakefield & Kirklees.


Lisa first joined Bluebird Care Wakefield and Kirklees in July 2021 as a Care Assistant, where she built great relationships with her customers as well as her peers.


Now, working closely with Dominika, our second Field Care Supervisor, Lisa ensures our customers always receive the very best quality of care. She has received many compliments and praises for her upbeat positive attitude - something that we value greatly here at Bluebird Care.


Having begun her care career in 2019, Lisa's background in social care is evident in her display of compassion in any given situation. It was this prior knowledge, compassion, and her pride in supporting those who need it, that helped Lisa to become an excellent Field Care Supervisor.


Dominka

Dominka Fatyga

Job Title: Field Care Supervisor

Joined: 2022

Dominika is a Field Care Supervisor at Bluebird Care Wakefield and Kirklees.


Dominika joined Bluebird Care Wakefield and Kirklees in March of 2022 with no previous experience in the care industry - but that didn't stop her from quickly becoming one of our most complimented carers as she built amazing connections with our staff and customers. With almost 2 years of knowledge now under her belt, Dominika is a highly trusted member of our team.


With her compassionate and empathetic nature, Dominika is someone that we can trust to make sure that we deliver only the very best quality of care to our customers, which is one of the many reasons she is now our second Field Care Supervisor. Working alongside Lisa to maintain our high standards of care and ensuring our care professionals feel listened to and appreciated, Dominika helps us make a real difference.