What Type of Services does Tamworth Home Care Ltd offer?

Tamworth Home Care Ltd offers Home Care.

How many Carers does Tamworth Home Care Ltd employ?

Tamworth Home Care Ltd employs 100 carers.

Tamworth Home Care Ltd, The Boot Inn Offices, Watling Street, Grendon, Atherstone, Warwickshire CV9 2PG

Review from Lynette B (Daughter of Client) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience

The carers have been so considerate to Mum's needs and she really looks forward to the visits. A special mention for one staff member in particular who has gone over and beyond. Showing real care for Mum, she brightens her day and it gives me a sense of relief that Mum is being so well looked after

given that I live quite far away. Excellent service, would recommend.

Reply from Joshua Ellis, HR Coordinator at Tamworth Home Care Ltd

Thank you Lynette for this review. I am glad to hear both yourself and your mom are happy with the service received.

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Review from A J (Daughter of Client) published on 4 September 2024
Submitted via Website • Report

Overall Experience

Fantastic service and team. So supportive to not just my Dad but the entire family in what was a very difficult situation for us all. Highly recommend Tamworth Home Care to anyone looking for a caring and considerate team for home care provision.

Reply from Joshua Ellis, Manager at Tamworth Home Care Ltd

Thank you for your review A. It was our pleasure to provide 24-hour care to your dad.

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Review from D D (Client) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience

The care I receive is good. I have no concerns.

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Review from G S (Client) assisted by family/friend published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience

Generally pleased with the service provided.

Reply from Joshua Ellis, Manager at Tamworth Home Care Ltd

Thank you for your review. We love to hear our service user's feedback!

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Review from Jill Y (Niece of Client) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience

Review well preformed.
Very happy with all areas of care delivered.

Reply from Joshua Ellis, Manager at Tamworth Home Care Ltd

Thank you for your review. It is always good to receive a positive review to share with our team.

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Review from S B (Client) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience

Tamworth Home Care offer exemplary care, from an extensive range of amazing carers. They have helped me from being bed/wheelchair bound, to actually eating food, I now walk with crutches. The ladies are all amazing, courteous, really helpful and polite. They all go the extra mile, above and beyond,

never bring personal issues at home into work. They smile, despite wearing PPE. They are all so professional and courteous, caring, well-mannered, tenacious, hard-working people.

Reply from Joshua Ellis, HR Coordinator at Tamworth Home Care Ltd

Thank you so much for your kind words! It is lovely to hear such nice things about our hard working care staff. I am pleased to hear how well you have done!

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Review from B C (Client) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience

I can say the care we have received has been excellent. Much better than previous carers we have had but think they should give times they arrive to clients as waiting for carers to arrive is not good to do washing and cleaning. I find it difficult waiting. Calling times should be known by clients.

Reply from Joshua Ellis, HR Coordinator at Tamworth Home Care Ltd

Thank you for your kind words. We have looked into this and managed to get your wife at regular call times. I hope this helps!

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Review from Ann C (Client) published on 31 May 2024
Submitted via Postal Card • Report

Overall Experience

I find this company very good and respectful. Staff very good help in any way they can. They treat you with good manners, always ask if they can do anything for you to make things easy for me.
Always ask me if they can call me by my first name and are very professional.

Reply from Thomas Vaughan, Registered Manager at Tamworth Home Care Ltd

Thank you so much for your kind words and positive review! We are delighted to hear that you have had such a great experience with our organisation. Our team strives to provide the highest level of care to all our service users, and it's wonderful to know that our efforts have made a positive impact on your experience. We are particularly pleased that our staff's professionalism and courteous behaviour stood out to you. Your feedback motivates us to continue delivering an excellent service. If there's anything more we can do for you or any way we can improve, please don't hesitate to let us know.

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Review from J V (Granddaughter of Client) published on 31 May 2024
Submitted via Website • Report

Overall Experience

Since Tamworth Home Care have taken over the care of my nan, everything has improved, my nan is a lot happier and feels a lot safer with the carers from Tamworth Home Care. Overall we are very happy with every aspect of the service provided for my nan over the last couple of months, and would recommend

Tamworth Home Care to anyone.

Reply from Thomas Vaughan, Registered Manager at Tamworth Home Care Ltd

Thank you so much for your wonderful review! We are so pleased to hear that your nan is happier and feels safer with our carers. It's incredibly rewarding for us to know that our efforts have made a positive impact on her well-being and your family's peace of mind. Your kind words about our service and your recommendation mean a lot to us. We strive to provide the best possible care for all our clients, and it's heartwarming to see that reflected in your experience. Thank you again for your continued trust in Tamworth Home Care.

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Review from J B (Daughter of Client) published on 31 May 2024
Submitted via Website • Report

Overall Experience

The family would like to say a massive thank you to all the carers and staff who have cared for Dad. Everyone is so professional, caring, friendly and go above and beyond their duties. You have a great team and a 5* service.

Reply from Thomas Vaughan, Registered Manager at Tamworth Home Care Ltd

Thank you so much for your kind words and wonderful review. We are grateful for your appreciation and are honoured to have had the opportunity to care for your Dad. Our team strives to provide the highest level of professional, compassionate, and friendly care, and it means a lot to us to hear that we have succeeded in making a positive impact on your family. Your recognition of our staff's dedication and effort is incredibly rewarding and encourages us to continue delivering the best possible service. We are committed to going above and beyond for all our service users and their families, and your feedback reinforces our commitment to this. Thank you once again for your kind words and for entrusting us with your Dad's care.

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Review from Nigel G (Client) published on 31 May 2024
Submitted via Postal Card • Report

Overall Experience

I have been a client since January 2023. This has been an extremely positive experience, enabling my recovery and rehabilitation from a long-standing and serious illness. I have nothing but praise for the professionalism, reliability and friendliness of all the carers. I hope soon to be able to do without

the service but I will miss it enormously when I can!

Reply from Thomas Vaughan, Registered Manager at Tamworth Home Care Ltd

Thank you so much for your review. We are incredibly grateful to have had the opportunity to support you since January 2023. It brings us great joy to hear that our service has positively impacted your recovery and rehabilitation. Your kind words about our carers' professionalism, reliability, and friendliness mean a lot to us. Our team is dedicated to providing the best care possible and your feedback reassures us that we are on the right track. While we hope for your continued progress and eventual independence, know that it has been an honour to provide care to you. Wishing you all the best in your continued recovery.

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Review from M S (Client) published on 30 May 2024
Submitted via Postal Card • Report

Overall Experience

Very satisfactory staff, on time for appointments which is important regarding tablets/meds. The staff maintain cleaning of the house and maintaining health. A clean house = good/better health. Overall improvement in mental and physical well-being.

Reply from Thomas Vaughan, Registered Manager at Tamworth Home Care Ltd

Thank you so much for your review. We are really pleased to hear that our staff's punctuality and dedication to maintaining a clean and healthy environment have positively impacted your well-being. Your kind words about our team are greatly appreciated. It's wonderful to know that their care and support have contributed to improvements in both your mental and physical health. We remain committed to providing the best possible care and support. Thank you for your trust in our service.

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Review from P H (Wife of Client) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience

After a bad start with another company, it is very refreshing to have carers coming in who do care. They are all very friendly and helpful.

Reply from Thomas Vaughan, Registered Manager at Tamworth Home Care Ltd

Thank you so much for sharing your experience! We're delighted to hear that you find our carers friendly and helpful. Providing compassionate and high-quality care is our aim, and we're glad we could bring a positive change after your initial difficulties with another company. If there's anything more we can do to support you and your husband, please let us know.

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Review from A V (Granddaughter of Client) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience

Tamworth Home Care are providing a very professional high standard level of care to my nan. Since using this care company my nan is a lot more confident and looks a lot better in herself. My nan is very impressed with the company and the efficiency of the carers.

Reply from Thomas Vaughan, Registered Manager at Tamworth Home Care Ltd

Thank you so much for your review! We're so pleased to hear that your nan is feeling more confident and looking better since we started providing her care. Our team is dedicated to delivering high standards of care, and it's incredibly rewarding to know that our efforts are making a positive difference in your nan's life. Your kind words about our carers' efficiency mean a lot to us. If you ever have any further feedback or need additional support, please don't hesitate to contact us.

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Review from Margaret D (Client) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience

From the outset, I have been pleased (delighted) with the care received from carers, without exception. They come in and competently prepare me for the day. It's lovely to have chats and jokes with them, they are always jolly and very caring and interested in me. They are always helpful and have my

welfare at heart. They are just lovely ladies! I am grateful for them.

Reply from Thomas Vaughan, Registered Manager at Tamworth Home Care Ltd

Thank you so much for your feedback. We are absolutely delighted to hear about your positive experiences with our carers. Knowing that they bring joy, competence, and genuine care into your daily routine is incredibly rewarding for us. Our team takes great pride in not only providing the necessary support but also in building meaningful relationships with those they care for. It's wonderful to hear that their jolly nature, attentiveness, and dedication to your well-being have made such a positive impact on your day-to-day life. Your kind words will be shared with our carers, as they serve as a testament to their hard work and compassion. Thank you once again for your thoughtful review. We are grateful for the opportunity to care for you.

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Review from J C (Daughter of Client) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience

My father is very conscientious and stubborn. The carer Tamworth Home Care sent to my father after a fall was very professional and within a few weeks after encouragement got him washing and cooking for himself again. I would definitely recommend Tamworth Home Care.

Reply from Thomas Vaughan, Registered Manager at Tamworth Home Care Ltd

Thank you so much for sharing your positive experience with Tamworth Home Care. We are delighted to hear that our carer was able to assist your father so effectively after his fall. It's wonderful to know that with their professional support and encouragement, your father is now washing and cooking for himself again. Your recommendation means a lot to us, and we truly appreciate your kind words. We strive to provide the best possible care for our service users, and feedback like yours reaffirms the hard work and dedication of our team. If there's anything else we can do to support you or your father, please don't hesitate to get in touch.

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Review from Thomas J (Grandson of Client) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience

The carers looked after my grandad with dignity and compassion. We had a regular carer who got to know Grandad and built a trusting relationship with him. The carers and management responded well to Grandad's ever-changing needs, due to his dementia. The carers always arrived on time, despite living

in a rural village. I would recommend Tamworth Home Care to anybody looking for a caring, trustworthy and well-run care provider.

Reply from Thomas Vaughan, Registered Manager at Tamworth Home Care Ltd

Thank you so much for your review. We are honoured to have had the opportunity to care for your grandad and to support your family. It means a great deal to us to hear that our carers provided dignified and compassionate care, and we are pleased that your grandad felt comfortable with his regular carer. Meeting the ever-changing needs of those with dementia can be challenging, and we are glad to know that our team was able to adapt and provide the necessary support. Punctuality is one of our key priorities, and we are proud that our carers consistently arrive on time, even in a rural location. Your recommendation is incredibly valuable to us, and we appreciate your kind words about our carers and management. We strive to maintain a high standard of care, and it is wonderful to hear that our efforts are making a positive difference. Thank you again for sharing your experience with Tamworth Home Care. Should you need any further assistance, please do not hesitate to reach out.

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Review from J V (Daughter of Client) published on 17 May 2024
Submitted via Website • Report

Overall Experience

My mum has been bed-bound for four months and since using THC she has come on in leaps and bounds. They have helped her massively with her confidence, she has progressed with her walking and they are very professional.

Reply from Thomas Vaughan, Registered Manager at Tamworth Home Care Ltd

Thank you for sharing your mum's amazing progress with us! We're pleased to have played a part in her journey to better health. Providing professional care is our priority, and we're delighted to hear about her increased confidence and mobility. We're here to support her continued success and well-being. If you need anything else, please reach out. Thank you so much for your review!

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Review from J W (Daughter of Client) published on 15 May 2023
Submitted via Website • Report

Overall Experience

I wanted to say a massive thank you.
My mom had her stroke in July and ever since you have taken over her care it’s been great.
We have our regulars but everyone is brilliant.
My dad has also had three sits for Mom whilst he goes out now and they have been great.
Also, everyone is always super

supportive of both Mom and Dad and they can’t do enough for Mom.
It’s not just thanks from Dad, it’s also from me.

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Review from A C (Daughter of Client) published on 26 August 2022
Submitted via Website • Report

Overall Experience

Responsive and caring agency. Overall care staff have worked hard to support my mother, with the main carer going out of her way to implement a management routine to help my mother manage her pain and to meet her emotional needs as well as her physical ones.

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