Tamworth Home Care Ltd

The Boot Inn Offices, Watling Street, Grendon, Atherstone CV9 2PG
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9.7 24 Reviews
  • Tamworth Home Care Ltd, Atherstone
Tamworth Home Care Limited offers a variety of home care services across Tamworth, Lichfield and areas of North Warwickshire.

Since beginning their journey in 2013, Tamworth Home Care have built an amazing reputation within the local community, earning the coveted Tamworth Business and Community Awards as well as being nominated as a regional finalist for The Great British Care Awards 2016. In 2022, the Registered Manager also won the Great British Care Award in the 'Home Care Registered Manager' category.

The team at Tamworth Home Care are kind and compassionate and work hard to meet the needs of every client. So whether you are looking for some help around the house or require more complex care, they are there to support you to live independently and happily in your own home.

To find out more, please get in touch with the team.

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Care Provided by Tamworth Home Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Tamworth Home Care Ltd
  • Person in charge
  • Thomas Vaughan (Registered Manager)

Funding & Fees Guide for Tamworth Home Care Ltd

  • Prices

  • Currently £29.19 per hour

Tamworth Home Care Ltd Reviews (24)

Total of 24, showing 21-24
9.7

Tamworth Home Care Ltd has a Review Score of 9.7 (9.703) out of 10, based on 19 reviews in the last 2 years. Over all time Tamworth Home Care Ltd has 24 reviews.

Overall Experience

  • 18
  • 4
  • 1
  • 1
  • 0

Date Published

24
1
18
19
5

Review from Ann B (Daughter-in-law of Client) published on 20 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very compassionate carers. Always treated my mother-in-law with dignity and respect, always reassuring and explaining necessary procedures carried out during their visits. Provided holistic personal care of a high standard, liaising with other health care professionals when appropriate to ensure the
best care. Excellent communicators to both her and the family, providing care throughout her terminal illness enabling a peaceful death in her home, the place of her choice, with loving family around her.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lisa W (Daughter-in-law of Client) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you. You are all doing and continue to do a fantastic job and I’m sure people don’t tell you all enough. As a nation, we are very quick to give feedback when things go wrong. So thank you to everyone in the office and out in the community.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jean E (Wife of Client) published on 7 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a massive thank you to all the carers who are looking after my husband at present. Each and every carer has been fantastic. Very helpful, thoughtful and always cheerful. I can't thank you all enough for your help. I would highly recommend Tamworth Homecare. Once again, thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J C (Client) published on 20 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Communication poor as don't keep people up to date when clients cancel calls and they try and cut epilepsy medication down by half when you are supposed to be taking 50ml in the morning and 50ml at night.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.703)

Overview of Review Score

The Review Score of 9.7 (9.703) out of 10 for Tamworth Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.703 for Tamworth Home Care Ltd is calculated as follows: ( (86 Excellents x 5) + (18 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 111 Ratings = 4.703

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Tamworth Home Care Ltd is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Aug 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (6)

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Meet the Team (10)

Joshua

Joshua Ellis

Job Title: Assistant Manager

Joined: 2016

Joshua joined the company in 2016 and has undergone plenty of specialist training. He is also a qualified trainer in Moving and handling, as well as medication administration.


Joshua brings all his knowledge and experience to the company from previously working in the NHS. Joshua is currently working towards his Level 5 in leadership and management.


Emily

Emily Roe

Job Title: Care Coordinator

Joined: 2022

Emily joined the company in 2022, bringing with her a wealth of experience in the coordinator role as well as the care sector as a whole. Her career in care began in 2013 and since then she has carried out the role of Care Trainer and has completed a level 5 qualification in Leadership and Management.


Kerry

Kerry Goddard

Job Title: Care Coordinator

Joined: 2024

Kerry re-joined the company in 2024. She previously worked for the company for many years, as a care assistant and then care coordinator.


Michelle

Michelle Gaines

Job Title: Senior Care Assistant

Joined: 2022

Michelle re-joined the company in 2022. Having worked in the care industry for 7 years, she brings with her a wealth of experience and knowledge.


Amy

Amy Hathaway

Job Title: Senior Care Assistant

Joined: 2024

Amy joined the Team in 2024, she has worked in care for 4 years.


Amy also has a degree in sports and exercise.


Charlotte

Charlotte Sadler

Job Title: Senior Care Assistant

Joined: 2024

Charlotte re-joined the team in 2024. She has worked in care for 9 years.


Charlotte is currently doing her NVQ Level 5 in leadership and management.


Chelsea

Chelsea Wills

Job Title: Senior Care Assistant

Joined: 2019

Chelsea has worked in care for 5 years.


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Sharron Potter

Job Title: Senior Care Assistant

Joined: 2024

Sharron rejoined the team in 2024, Sharron has worked in care for 7 years.


Rebecca Imogen

Rebecca Imogen Bole

Job Title: Senior Care Assistant

Joined: 2023

Rebecca has worked in the care sector for 13 years. Rebecca re-joined the company in 2023. Rebecca specialises in mental health and trauma recovery.


Lindsey

Lindsey Stilgoe

Job Title: Senior Care Assistant

Joined: 2022

Lindsey has worked in care for 6years. Lindsey is also a qualified trainer. Previously Lindsey was a qualified Lifeguard.


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