Burgundy Care Services Ltd
Block 2, Top Floor, Unit 5, Nortonthorpe Mills, Scisset,
Huddersfield
HD8 9LA
£25.95 Monday to Friday
£26.95 Sat and Sunday
Double time bank holidays
Ring to discuss pricing for long shifts and nights.
Burgundy Care Services Ltd has a Review Score of 7.2 (7.167) out of 10, based on 1 reviews in the last 2 years. Over all time Burgundy Care Services Ltd has 29 reviews.
Review from P A (Client) published on 21 March 2018
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Overall Experience
2.0 out of 5
Poor communication with clients e.g. change the time of care but failed to inform the client.
The standard of care/carer very variable.
It's how quickly can we complete this task and move on to the next one. This is despite there being more
Reply from Gail Sykes, Managing Director at Burgundy Care Services Ltd
Thank you for your feedback, I am aware that due to the recent heavy snow and your rural location the care team have struggled to attend the call. I am speaking to the care team regarding how long they are at the call and if there are any other tasks that can be completed. We will contact you to discuss your concerns in more detail.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Howard J (Husband of Client) published on 1 February 2018
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Tracey (Daughter of Client) published on 24 January 2018
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Overall Experience
4.0 out of 5
Reply from Gail Sykes, Managing Director at Burgundy Care Services Ltd
Thank you for your kind words I will pass them onto Maria.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Francis D F (Husband of Client) published on 18 September 2017
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Overall Experience
4.0 out of 5
The carers' ages range from late teens to mid-50s, most of the latter being grandmas. Over the past 4 years, our carers have 'settled down' to regular attendance by the same 6-8 faces which has led to a well established and settled routine.
Time factor is not a major criteria, although their 4 daily visits are logged at 30 minutes each. They remain until the care needed has been delivered. Their use of equipment - sling, hoist, commode and reclining chair, is knowledgeable and caring.
Management is easily accessible, helpful and accommodating. I believe this care company provides good value for the fees paid.
Reply from Gail, Managing Director at Burgundy Care Services Ltd
The last four years have been a pleasure. I will pass on your lovely words to the care team.
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Management
Treated with Dignity
Value for Money
Review from P H (Client) assisted by family/friend published on 18 September 2017
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Overall Experience
5.0 out of 5
Reply from Gail, Managing Director at Burgundy Care Services Ltd
Thank you for your lovely words, I will make sure they are passed on to the team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Neil H (Son-in-law of Client) published on 15 July 2016
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Overall Experience
5.0 out of 5
Reply from Gail Sykes, Managing Director at Burgundy Care Services Ltd
Thank you for your kind review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Julie L (Daughter of Client) published on 23 May 2016
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Overall Experience
5.0 out of 5
Reply from Gail Sykes, Managing Director at Burgundy Care Services Ltd
Thank you so much, it has been a pleasure looking after both your Mother and your Father.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Maureen C (Niece of Client) published on 23 May 2016
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Overall Experience
5.0 out of 5
Only been let down twice when one of the workers slept over.
The office staff are caring that everything should go right.
I am very pleased that my Aunt is looked after.
Reply from Gail Sykes, Managing Director at Burgundy Care Services Ltd
Thank you for your kind words.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K W (Client) published on 23 May 2016
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Overall Experience
4.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 7.2 (7.167) out of 10 for Burgundy Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.167 for Burgundy Care Services Ltd is calculated as follows: ( (1 Excellents x 5) + (5 Goods x 4) ) ÷ 6 Ratings = 4.167
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Burgundy Care Services Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Oct 2022
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Job Title: Care Worker
Joined: 2017
Kerry started at Burgundy Care in 2017, Kerry can often be seen in the Dearne Valley area, with a big smile on her face.
Job Title: Care Worker
Joined: 2013
Ellen started the company as a Domiciliary Care Worker before moving to care coordinator. Ellen resumed her role as a care worker and mentor to enable her to spend time with her lovely family.
Job Title: Data Protection Officer
Joined: 2011
Aimee joined the company not long after it opened and has been with us since. Aimee has progressed from Dom Care worker to office admin and under GDPR has taken on the role of Data Protection Officer. Aimee ensures everyone is where they should be when they should be.
Job Title: Care Director
Joined: 2011
Anne is the co-founder of Burgundy Care
Job Title: Managing Director
Joined: 2011
Gail is the co-founder of Burgundy Care Services
Job Title: Care co-ordinator
Joined: 2013
Helen started at Burgundy care Services as a Dom care worker before moving up to care coordinator, Helen missed providing hands-on care as much so moved to Senior Care Worker to give her more time placing calls and less office time. Helen reprised her role as co-ordinator when she realised she liked doing both.
Job Title: Domiciliary Care Worker
Joined: 2018
Heather started at Burgundy care services at the beginning of 2018 and has become a strong member of the team. Heather can often be found singing and dancing around the two-handed care round.
Job Title: Care Assistant
Joined: 2019
Donna joined the company from a different sector, she is popular among the people she cares for. Donna can often be found chatting with the people we care for in the Netherton area.
Job Title: Care Assistant
Joined: 2019
Mandi is one of our bubbliest care workers, she can often be found making the people we care for in Netherton and Honley laugh.
Job Title: Care Assistant
Joined: 2011
Alex was one of the first people to come and work for Burgundy Care when we opened. She did leave us for a while, before coming back to join us.
Job Title: Care Assistant
Joined: 2022
Bronwyn is a very compassionate member of the team.
Job Title: Care Assistant
Joined: 2022
Carrie is part of our two handed care team, who care for our service users with most care needs.
Job Title: Care Assistant
Joined: 2022
Chloe is part of our two handed care team, she is getting a reputation for her singing and dancing with the people she cares for.
Job Title: Care Assistant
Joined: 2022
Dawn likes to work on an evening, making sure everybody is comfortable and safe for the night.
Job Title: Care Assistant
Joined: 2020
Debs joined the team during the height of the Covid pandemic from another sector. Debs was onky staying until the pandemic was over, however, she loves the people she cares for and would miss them, so as stayed.
Job Title: Care Assitant
Joined: 2022
Emma is one of our newest care team members, she is already proving popular with the people she cares for, and is often asked about when not at work.
Job Title: Care Assistant
Joined: 2022
Ivan is one of our male care workers, he is new to care, however is easy going personality makes him a great care worker to have visit.
Job Title: Care Assistant
Joined: 2022
James is one of our male care workers, James has vast experience working in care and has been caring for people in a professional capacity for over 15 years,
Job Title: Care Assistant
Joined: 2022
Julie was part of Tupe when we took some packages on from another agency, Julie fitted straight in with the team and quickly settled in. Julie's patience makes a firm favourite with her service users.
Job Title: Care Assistant
Joined: 2021
Nicola is part of our two handed care team, and possibly one of the more outgoing team members, Nicola can soon have anyone talking, smiling and laughing.
Job Title: Care Assistant
Joined: 2021
Pauline is one of our non drivers, and can be found walking the streets of Honley, providing care to people around the village,
Job Title: Care Assistant
Joined: 2021
Becky works both Dearne Valley and Holme Valley, time keeping is not her strongest point, however if you have a problem that needs sorting, Becky will be able to sort it,
Job Title: Care Assistant
Joined: 2021
Rukhsana is one of our evening care workers, making sure everybody is safe and comfortable for the night.
Job Title: Care Assistant
Joined: 2021
Shabana is one of our evening care workers, making sure everybody is safe and comfortable for the night.
Job Title: Care Assistant
Joined: 2020
Saira is a full time student, so in between Uni and studying, Saira can be found in Dearne Valley with a smile on her face for everyone she cares for,
Job Title: Care Assistant
Joined: 2021
After years of working in retail Louise fancied a change and decided to try care, Louise is a natural.
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