£32.96 PH
Respectful Care is committed to creating a person-centered care package for each individual, and their needs.
The tailoring of each care plan will also be tailored around the duration of time needed and preferred.
Please contact our client team to discuss needs, times, duration, and various options available to you, or your loved ones.
Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper has a Review Score of 10 (9.986) out of 10, based on 12 reviews in the last 2 years. Over all time Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper has 95 reviews.
Review from M H (Client) published on 14 April 2021
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Overall Experience
5.0 out of 5
Reply from Mark Docherty, Owner at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper
Thank you for the review, it's a pleasure to support you.
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Review from Ruth M (Daughter of Client) published on 13 January 2021
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5.0 out of 5
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Review from D J (Client) published on 2 October 2020
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5.0 out of 5
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Review from M J (Client) published on 30 September 2020
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5.0 out of 5
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Review from Brian D (Client) published on 20 July 2020
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5.0 out of 5
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Review from Sharon H (Daughter of Client) published on 30 June 2020
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5.0 out of 5
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Review from R C (Client) published on 12 February 2020
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5.0 out of 5
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Review from K E (Husband of Client) published on 17 January 2020
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5.0 out of 5
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Review from K H (Client) published on 17 January 2020
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5.0 out of 5
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Review from Katie P (Client) published on 17 January 2020
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5.0 out of 5
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Review from Arnie C (Client) published on 24 May 2019
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5.0 out of 5
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Review from Helen C (Daughter of Client) published on 4 March 2019
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5.0 out of 5
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Review from Carol W (Friend of Client) published on 12 December 2018
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5.0 out of 5
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Review from Graham B (Husband of Client) published on 3 September 2018
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5.0 out of 5
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Review from Michael M (Brother of Client) published on 22 August 2018
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5.0 out of 5
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Review from Robert B (Husband of Client) published on 14 May 2018
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Overall Experience
4.0 out of 5
Reply from Scott Marsh at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper
Thank you for your review Robert. We aim to keep the smallest staff teams for clients as much as possible, and this is sometimes very difficult due to sickness, absence, part-time staff, bank staff, evening staff, weekend staff etc. Your comments will be discussed with senior staff to make sure this doesn't happen again.
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Review from Brian C (Client) published on 11 May 2018
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5.0 out of 5
Reply from Scott Marsh at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper
Thank you for your kind words Brian.
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Review from Howard B (Husband of Client) published on 11 May 2018
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4.0 out of 5
Reply from Scott Marsh at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper
Thank you for your kind words Howard.
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Review from Josie H (Wife of Client) published on 11 May 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Scott Marsh at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper
Thank you for your kind words Josie.
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Review from S B (Daughter of Client) published on 11 May 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Scott Marsh at Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper
Thank you for your kind words.
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Care / Support
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Value for Money
The Review Score of 10 (9.986) out of 10 for Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.986 for Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper is calculated as follows: ( (71 Excellents x 5) + (1 Goods x 4) ) ÷ 72 Ratings = 4.986
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 May 2019
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Job Title: Registered Care Manager
Joined: 2016
Registered Care Manager Keeley Riley is passionate and focused on ensuring all clients that use the service receive high-quality, person-centred care.
Working in the care sector for over ten years gives Keeley the knowledge and experience to drive compassion and exceptional standards through the core of Respectful Care, promoting independence and positive outcomes for individuals
“Our clients will always remain at the heart of our service and the centre of everything we do, and we are fully committed to delivering our ‘Outstanding’ in Caring services as rated by The Care Quality Commission.
Keeley holds a Level 5 in Management and Leadership for Health and Social Care.
Job Title: Deputy Manager
Joined: 2018
Eloise joined Respectful Care in January 2018, and in this time she has progressed to mentor, Client Team Leader, Client Relationship Manager and now Deputy Manager.
Being a strong advocate for clients and enforcing high standards makes Eloise and her role as Deputy Manager, exceptional.
Eloise started working in care settings at the age of 15 and holds the care industry close to her heart saying, “it’s all I ever want to know”.
Care is Eloise’s Passion, and strongly believes, everyone has the right to truly personalised care.
Eloise is currently working towards her Level 5 in Management and Leadership for Health and Social Care.
Job Title: Training Manager
Joined: 2018
Adam, Respectful Care’s Training Manager is committed and focused on delivering company training to the highest quality, creating a safe, caring service.
New members of staff have compassion and knowledge embedded into their role through Adam's exceptional training skills.
Adam has worked in the care sector for over 4 years as a care and support worker, prior to his training role. Having this care knowledge, as well as training qualities, makes Adam the perfect candidate to drive compassion into staff training and the heart of the service.
Job Title: Client Relationship Manager
Joined: 2019
Branka joined Respectful Care in September 2019 bringing a wealth of care experience with her from her previous roles as a Registered Care Manager.
Our role as Client Relationship Manager made Branka the perfect candidate to utilise high-quality skills. Branka has vowed to ensure her role is client and staff focused by listening and acting on feedback to positively enhance our care provision and embed high standards.
Branka says “I want to be able to give our clients a personal experience all the way through their journey with Respectful Care. Knowing that you have someone to reach out to gives it that personal touch, and I will commit to supporting clients and staff in the Ashfield area to the very best of my ability”.
Branka holds a Level 5 in Management and Leadership for Health and Social Care.
Job Title: Recruitment Manager and Mental Health First Aider
Joined: 2013
Sally Wells, Respectful Care’s Recruitment Manager and Mental First Aider has been with the company for many years and is an invaluable asset to staff and clients by utilising her previous Registered Care Manager role, with her current role.
Understanding the pressures of daily living, whilst also understanding the care industry in great depth makes Sally a tower of strength when supporting new and existing staff.
Staff and others often reach out to Sally for support due to her kind, calming and caring nature.
Sally holds various qualifications in Health and Social Care but holding a Mental First Aider qualification makes this combination of qualities a ‘golden role’ for both staff and clients.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper to verify any information. View our terms and conditions. Respectful Care - Mansfield, Ashfield, Worksop, Retford, South Normanton, Alfreton, Ripley and Belper has a Platinum Service – more info.
