Adico Care

Suite 1, Unit 13, Centurion House, New Horizon, Barrows Road, Harlow, Harlow CM19 5FN
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4 Reviews
  • Adico Care, Harlow

Care Provided by Adico Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Adico Care
  • Person in charge
  • Alison Caldwell (Manager)

Adico Care Reviews (4)

Over all time Adico Care has 4 reviews.

Overall Experience

  • 3
  • 1
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Date Published

4
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Overall Experience  Overall Experience 5.0 out of 5

I want to shout from the rooftops about this amazing company. When you arrange care for a loved one you are filled with trepidation and fear, not to mention guilt. However, from start to finish Adico Care went above and beyond. Doing their upmost to ensure regular carers, even bringing carers to my
dad to introduce them to him prior to them working with him. They provided a service that was personable, person-centred and reliable. On the one occasion a person was late a phone call was received advising of the potential issue. As a family (and someone who has worked in the industry for 30 years) I have never witnessed such high standard care and support, not just to our dad but to us as his family. They are just total professionals.

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Overall Experience  Overall Experience 5.0 out of 5

At the very beginning of the care package, it was extremely difficult.
We had ten to eleven different carers and it just wasn't working.
My husband needs the same person to ensure continuity. Otherwise, he gets extremely confused.
More recently things have been so different.
We have regular carers
- who are extremely efficient - and my husband and I have been so much happier.
If things stay the same I will have no hesitation in recommending your services to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

Adico Care provides friendly, caring staff. Their level of care exceeded our expectations. All the carers who were involved with my father's care were fantastic. They became companions as well as carers. They were intuitive to what needed doing. They were observant enough to spot any changes in health
and picked up potential urine infections very early. We used a few care companies before and Adico is a different league above the rest.

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Overall Experience  Overall Experience 4.0 out of 5

I have only been using this service for a short time but so far have found everything satisfactory.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jan 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Adico Care

What Type of Services does Adico Care offer?

Adico Care offers Home Care.

How many Carers does Adico Care employ?

Adico Care employs 25 carers.