Able Living Care Services Ltd

10b London Road North, Poynton, Stockport SK12 1QZ
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9.9 24 Reviews
  • Able Living Care Services Ltd, Stockport
Able Living Care Services Ltd is a family run domiciliary care agency established in 2013. They provide a range of high-quality homecare to the communities of Poynton, Hazel Grove, Bramhall and surrounding areas.

Able Living is an independent care company which has the ability to easily adapt to people's differing home care needs. They pride themselves on providing the best possible domiciliary (home care) to the local community and have quickly established themselves as a primary care provider in the area. Their staff work tirelessly to find ways to improve the quality of life for their clients, allowing them to live their lives as fully as possible and remain independent at home.

Care packages are provided for the elderly and other adults who need specialist care and Able Living works hard to support their clients and their loved ones with individually tailored care, provided by a hand-picked team of Carers who are passionate about providing the best possible care at home.

Able Living holds weekly social gatherings for the local community in Bramhall and will soon be extending these to Hazel Grove and Poynton. They are proud to have an outstanding track record of providing care since 2013 as evidenced in their glowing testimonials and reviews and have consistently been rated as ‘Good’ by CQC since their first inspection 8 years ago (July 2019, November 2016).

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Care Provided by Able Living Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Able Living Care Services Ltd
  • Person in charge
  • Sarah Wildon (Manager)
  • Admission Criteria
    • Able Living provide domiciliary care services to Poynton and surrounding areas including Bramhall, Hazel Grove, Woodford & Adlington.

Funding & Fees Guide for Able Living Care Services Ltd

  • Prices

  • Prices start from £18.00 for a 30 minute midweek call.

  • Please contact us for a no obligation quote for your care needs.
    We offer care services from 7:30am to 10pm Monday to Sunday with the office open from 9am - 4pm Monday to Friday.
    We do a minimum of 30 minute calls.

Able Living Care Services Ltd Reviews (24)

Total of 24, showing 1-20
9.9

Able Living Care Services Ltd has a Review Score of 9.9 (9.930) out of 10, based on 22 reviews in the last 2 years. Over all time Able Living Care Services Ltd has 24 reviews.

Overall Experience

  • 22
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Date Published

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Review from W S (Wife of Client) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service from Able Living. Easy to contact, local company. All staff are very professional and caring. They take time to get to know their clients and make time to chat and get to know exactly what is required at each visit. The help provided for my husband after his discharge from the hospital
has been invaluable.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Thank you for your feedback, we really appreciate your comments.


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Review from Fran H (Daughter of Client) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Able Living Care Services have been really good with Mum. They were able to provide care swiftly when Mum was suddenly left alone in her home and unable to cope. The carers are really friendly and Mum tells me how nice it is to have extra help and people to talk to. Once Able Living were supporting
Mum I was able to get my life back on track. Staff have always been really helpful when I've needed to make adjustments to Mum's care. I would definitely recommend them to anyone who needs home care visits.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

We appreciate your feedback and value your comments.


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Review from Nick L (Son of Client) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Able Living Care is doing a fantastic job looking after my ageing mum. The set-up was handled in a fast and efficient manner. Ongoing care is just as good with friendly and professional staff who do a great job.
Written reports available online for each visit give an additional level of comfort since
we can read each day how things are going.
I would thoroughly recommend them to anybody without hesitation.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Thank you so much for your kind words! We're delighted to hear that you're happy with the care your mum is receiving. Our team is dedicated to providing compassionate and professional support, and it's wonderful to know that our online reports bring you extra peace of mind. We truly appreciate your recommendation and are grateful for your trust in us!


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Review from Kath A (Daughter of Client) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The support my mum gets is exceptional. She is 95 years old and lives in her own apartment. She has dementia and very little short-term memory but does not need nursing care. I request extra cover when I am away which gives me peace of mind that someone is keeping an eye on her when I can't.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Thank you for your kind words. It is a pleasure to support your mum and give you peace of mind.


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Review from Chris L (Son of Client) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can fully recommend Able Living Care. All the staff, whatever their role is, have been helpful, approachable, flexible and caring. They have often given me practical sound advice, which has been invaluable. I know I can trust them in all their dealings with my dad.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Thank you for your review, what a pleasure it is to support your dad.


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Review from Anne B (Daughter of Client) published on 17 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Able Living have taken over the care of my dad at the beginning of June, there has been a tremendous improvement in his care and health needs. The staff have been amazing and very patient with my dad. Every aspect of his care needs have been met. Communication in the staff reports after each visit
is excellent. Mentally there has been improvement in my dad and he says he likes the chats he has with staff. I cannot thank them enough for what they are doing for myself and mainly my dad.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Thank you for this review, it fills us with pride that you can see such a noticeable difference.


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Review from Sarah G (Daughter of Client) published on 12 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A huge thank you to one member of staff in particular and her team, who visited my mum once a day over the last ten days.
Everyone was so helpful and kind in supporting Mum (91 years old) with whatever tasks needed to be done. Mum looked forward to seeing who was coming each day, everyone was very
friendly, supportive, thoughtful and kind.
I will certainly use Able Living again thank you

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Thank you for your feedback. We are glad we could support your mum, allowing you to enjoy your break. You know where we are if you need us in the future.


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Review from B M (Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As we get older and are unable to do the things, we were used to be able to do, help and care are important to enable those who want to live independently to have extra help in whatever tasks are needed. Showering, making our beds, etc. All the things that we might be unable to do for ourselves any
more. Able Care Services have helped me over the past few years to stay in my own home and I appreciate their help and kindness when I have been unwell or in hospital. I cannot fault the services they offer.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Such kind words, always a pleasure to come and support you, helping you to remain independent.


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Review from Malcolm K (Son of Client) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has just started with you and has found all the carers from Able Living to be very polite and of great help with excellent care and to be good company during the visits. Thanks for your help.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

That is lovely to hear, we look forward to supporting your Father in the future.


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Review from Greg S (Son of Client) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's team are always very attentive and thoughtful and always contact me if there's anything amiss. It's reassuring to know that they will be there every day for my mum and will keep me updated with all her needs.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Thank you for your kind words Greg. It's a pleasure to care for your mum.


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Review from R I (Daughter of Client) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and service provided by Able Living for Dad are excellent! Always friendly, flexible, accommodating and caring! Dad is extremely happy with the companionship visits he had and the meals made are always great too. Thanks.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Thank you so much for your feedback, it really is appreciated.


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Review from F H (Daughter of Client) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Able Care have been supporting my mum for over two years now. I have found them to be flexible with shifts and adding any support required. They have been consistent, supportive and friendly to my mum and she likes all the carers who support her. I have only praise for the quality of their staff and
their professionalism. They have always been contactable by phone or email and reply within a short time. Being local to Poynton means a lot to my mum and you can pop into the office on Park Lane and chat to someone if needed. Myself and my siblings and of course my mum are very satisfied with the support they provide.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Your feedback is appreciated, it's great to hear that we are still meeting your mum's needs and it was a pleasure to support her with additional outings when other people were on holiday.


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Review from Katherine H (Daughter of Client) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We initially contacted Able Living in October 2023 to help my father shower, but as his health deteriorated they were very obliging in increasing the care package as required. He found all the carers very easy to talk to and we could often hear him having a chat and laugh with them before he became
too poorly to do so. The carers were very thoughtful and caring towards my father. We liked that one of the carers was assigned to my father, so that towards the end of his life when two carers visited together, several times a day, there was often a constant. Communication between the office, carers and ourselves was great and we were very grateful that they offered a sitting service, which had a bit of flexibility if needed. Thank you Able Living.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Thank you so much for your feedback Katherine. I am glad we were able to continue to meet the needs of your father.


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Review from B M (Wife of Client) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff from Able Living in Poynton came to our home to assist with the care of my husband for over a year until he was finally admitted to the hospital in May 2023.
We were very happy with every member of staff and the management, my husband looked forward to their visits and it was clear that their
friendly attitude boosted his mood.
I often recommend them to people who are seeking home care assistance locally.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Thank you for your kind words and thank you for recommending us to others too.


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Review from Debbie P (Daughter of Client) published on 25 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Able Living are excellent. The team is amazing. The carers turn up on time and always do what they have been asked to do. The carers are always respectful and do their best for their clients. Able Living always tries to accommodate the needs of their clients. The carers often go beyond what they are
asked to do. I highly recommend Able Living they looked after my mum really well.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Thank you for your feedback. It was a pleasure to care for your mum for as long as we could before a change in her care needs was needed.


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Review from M A (Next of Kin) published on 25 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Able Living were spot on from start to finish in the care of my wife's mother 100 years old, and consistently adapted to ever-changing conditions. We started with 2 visits a day and finished up with 4, and managed to keep my mother-in-law in her own home until she passed away. This would not have been
possible without their help, would recommend them to anyone.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Such lovely feedback. We were honoured to care for your mother-in-law for as long as we could, where she wanted to be.


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Review from Edwina H (Client) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Most carers are excellent. A few don't come up to scratch! Again, most carers are caring and helpful to me. Some never offer anything and just do the bare minimum.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

As discussed, we know that you have a few carers that come more regularly so naturally get on with extra things. We have added some additional ideas to the tasks to support those who don't visit your husband as often, and we will review them in due course. Thank you for your feedback.


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Review from Steve R (Husband of Client) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional, punctual, efficient, friendly, real interpersonal human empathy. ]Great planning and reporting system online, accessible to clients.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Thank you for your feedback. I am aware you completed the review not long after starting care for your wife, with Able Living and from previous discussions I am pleased to hear that you still hold the same views.


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Review from Beverley B (Daughter of Client) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly disabled mother has been receiving care visits from Able Living for approx 3 years, to enable her to carry on living in her own home. Started out with lunchtime visits three times weekly, to assist with meal preparations, which worked really well. My mother's health unfortunately deteriorated
in October 2023 and after a stay in hospital, she has become bedbound. My mother expressed her wishes to continue to remain in her home but with a much greater level of daily care being necessary. We were pleased that after we contacted Able Living they agreed to provide a full care package four times daily. They are local to my mother which makes her happy and both my mother and our family are delighted with the quality of the services they provide. Based upon our experience we would recommend them most highly.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Thank you for your kind words Beverley, to enable your mother to remain in her own home is our biggest honour.


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Review from Gary S (Son of Client) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Able Living Care services have a great team of people who are caring and understanding of the needs of the elderly and they have been kind and considerate towards my mother. The staff always take the time to talk with my mother and put her at ease.

Reply from Sarah Wildon, Manager at Able Living Care Services Ltd

Thank you for your kind words. The carers love visiting your mum.


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Current Review Score: 9.9 (9.930)

Overview of Review Score

The Review Score of 9.9 (9.930) out of 10 for Able Living Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.930 for Able Living Care Services Ltd is calculated as follows: ( (121 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 129 Ratings = 4.93

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Able Living Care Services Ltd is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (15)

Sarah

Sarah

Job Title: Registered Manager

Joined: 2014

Hi, my name is Sarah.
I have worked for Able Living Care since September 2014.
I previously worked in the childcare sector.
Meeting new people and helping them stay safe at home and being part of such an amazing team is what I love about my job.


Claire

Claire

Job Title: Care Manager

Joined: 2017

Hi, my name is Claire.
I have worked for Able Living Care since March 2017.
I previously worked learning disability services for Stockport Metropolitan Borough Council.
What I love about my job is having a good giggle with the clients and staff.


Catherine

Catherine

Job Title: Care Manager

Joined: 2019

Hi, my name is Catherine.
I have worked for Able Living Care since April 2019
I have always worked in social care.
What I love about my job is the variety that each day brings.


Nicola

Nicola

Job Title: Senior Carer

Joined: 2013

Hi, my name is Nicki.
I have worked for Able Living Care since November 2013
I previously worked as a childminder and a bar maid, I have also done customer services and manufacturing.
What I love about my job is its varied and I love making a difference to peoples lives and helping them stay safe in their own homes.


Alison

Alison

Job Title: Senior Carer

Joined: 2022

Hi, my name is Alison.
I have worked for Able Living Care since July 2022
I qualified at 19 as a Residential Social Worker and since then I've always  had a passion for making a difference to the lives of vulnerable and disadvantaged adults and children. I feel very lucky to be working at Able Living Care Services as the standard of care is exceptional There is a really good vibe across the team because the managers are very supportive.


Steven

Steven

Job Title: Care Assistant

Joined: 2023

Hi, my name is Steven
I have worked for Able Living Care since September 2023
I previously worked in a care home in Bramhall.
What I love about my job is making peoples lives happier.


Chris

Chris

Job Title: Care Assistant

Joined: 2023

Hi, my name is Chris.
I have worked for Able Living Care since May 2023
I previously worked in accounts.
Being paid to be kind is what I love about my job. I have regular clients and have built up a level of trust with them and made a positive difference to their lives.


Dianne

Dianne

Job Title: Care Assistant

Joined: 2020

Hi, my name is Dianne.
I have worked for Able Living Care since December 2020.
I previously worked at The Deanwater Hotel and Woodford Park Garden Centre
What I love about my job is enjoying being with our lovely clients and making a difference to their day.


Hannah

Hannah

Job Title: Care Assistant

Joined: 2023

Hi, my name is Hannah.
I have worked at Able Living Care since November 2023.
I previously worked in education as school teacher specialising in English as a foreign language but I had always worked as a nanny or cared on the side.
What I love about my job is helping others and hearing first hand stories about so many others lives and experiences.


Beverley

Beverley

Job Title: Care Assistant

Joined: 2022

Hi, my name is Bev.
I have worked for Able Living Care since November 2022
I previously worked at Boots Handforth Dean.
What I love about my job is chatting to our clients and helping them.


Bryony

Bryony

Job Title: Care Assistant

Joined: 2023

Hi, my name is Bryony.
I have worked at Able Living Care since December 2023
I previously worked in Hospitality and Catering
What I love about my job is putting a smile on people's faces. I love getting to know each service user and their unique personality. I love learning about their past and making them feel understood.


Michael

Michael

Job Title: Care Assistant

Joined: 2022

Hi, my name is Michael.
I have worked for Able Living Care since February 2022.
I previously worked at another homecare company and nursing homes on and off since 2000.
What I love about my job is that I am providing care in the community and that clients are counting on me for support.


Paula

Paula

Job Title: Care Assistant

Joined: 2023

Hi, my name is Paula.
I have worked for Able Living Care since February 2023.
I previously worked as a domestic cleaner in Poynton.
Feeling that I can make a difference to somebody’s day and help make their lives a little bit easier is what I love about my job.


Claire

Claire

Job Title: Care Assistant

Joined: 2023

Hi my name is Claire.
I have worked at Able Living Care since December 2023
I previously worked in the NHS at Stockport NHS Foundation Trust for 27 years. I was an Executive Assistant supporting the Chief Nurse and Deputy Chief Nurse providing administration support at Board level.
What I love about my job now is being able to make differences to older people whether it's dealing with personal care needs or just being able to sit and offer companionship. It feels very rewarding.


Jenna

Jenna

Job Title: Care Assistant

Joined: 2019

Hi, my name is Jenna.
I have worked for Able Living Care since September 2019.
I previously worked in care before staying at home with my boys.
What I love about my job is our clients and having good chats with them.


Frequently Asked Questions about Able Living Care Services Ltd

What Type of Services does Able Living Care Services Ltd offer?

Able Living Care Services Ltd offers Home Care.

How many Carers does Able Living Care Services Ltd employ?

Able Living Care Services Ltd employs 32 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Able Living Care Services Ltd to verify any information. View our terms and conditions. Able Living Care Services Ltd has a Platinum Service – more info.