Right at Home Nottingham (South)

Starting Right at Home Nottingham has been a pleasure and honour, as being an active part of my local community in Nottingham is something I have always aimed for.

For over 20 years I have built up a huge level of experience in the franchise business sector. After running a successful cleaning and restoration agency in the East Midlands I became a national franchise business consultant; helping others along the path of business ownership. It was here I found Right at Home.

The one thing my businesses have shared is ‘people’ – motivated, competent, caring people that I’ve worked with, as well as people who’ve needed a helping hand to fix their homes and those who have needed guidance and help in their careers. It’s fair to say my passion is in people and it is the sole reason why I knew that Right at Home was the perfect opportunity for me. Almost anyone can act the part as a business owner, but I know that to work so closely in your community and to touch the lives of others, you have to possess a genuine desire to help people.

I have always had a strong understanding and empathy for care; my mother was a Nurse in Nottingham’s QMC Hospital so it’s something that I have been a part of from a young age. My father has always played a key role in our community and is someone I look up to and respect. We’ve always been a close family and I think the skills to nurture relationships and to listen to others have definitely been passed down through the generations.

At Right at Home Nottingham I am dedicated to providing my community with the best home care services, to suit the lives and the needs of people’s loved ones. I am lucky to have the full support of my whole family - my wife, two sons and my parents.

Being the best we can be is in our family bones and I aim to offer the best home care, be it enabling independence for an octogenarian, providing short-term post-operative care to help someone back on their feet, or complex specialist care.

Whatever your needs, the team at Right at Home and I will be there to help.

Emma joined the Right at Home Nottingham team in March 2018 as Training and Compliance Manager before progressing to Deputy Manager and now Registered Manager. She has over 20 years of experience within the health and social care sector.

She has taken a strong focus on her personal development and has achieved her NVQ qualifications from level 2 through to an NVQ level 5 Leadership and Management in Health and Social Care.

In addition to this, Emma also holds an A1 Assessor Qualification which has enabled her to develop the skills she needs to assess the competency of our CareGivers.

She is responsible for overseeing training and learning for the Right at Home team, right from initial induction training through to refresher learning and advanced learning for CareGivers who take an interest in specific subjects. Emma is also responsible for assessing and spot-checking our CareGivers to ensure that they are fully competent in all areas of their role, and to highlight areas in which more training may be required. She works closely with our CareGivers to enable them to achieve their very best potential and set high standards, ensuring the service we provide to our Clients is of the highest quality. Emma is responsible for the overall compliance and day-to-day running of the business, Emma is ably supported by Kayleigh Deputy Manager.