Caremark Coventry

Suite 1 Second Floor, Cash’s Business Centre, 228 Widdrington Road, Coventry CV1 4PB
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60 Reviews
  • Caremark Coventry, Coventry
Welcome to Caremark Coventry, a provider of quality and personal home care services.

This friendly service enables clients to remain in the familiar surroundings and comfort of home, receiving regular visits and services to suit every personal need.

Caremark Coventry covers all areas of Coventry, as well as Nuneaton and Bedworth offers care and support to adults, young people and children looking for some assistance to continue living at home safely and comfortably.

The care and support workers are fully trained and DBS checked by the training manager and much additional specialised training experience. Whatever the needs, Caremark can find a way of supporting life at home safely and independently.

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Care Provided by Caremark Coventry

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Sunjay Majthia (Director)

Funding & Fees Guide for Caremark Coventry

  • Prices

  • £16.76 per hour

Caremark Coventry Reviews (60)

Total of 60, showing 1-20

Over all time Caremark Coventry has 60 reviews.

Overall Experience

  • 38
  • 17
  • 5
  • 0
  • 0

Date Published

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60

Review from Robert H (Son of Client) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is very happy with the care she has and is very happy with the service.

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Review from Michelle S (Daughter of Client) published on 21 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Carers are very efficient and know what they are doing. The only problem I have is that the carers are not consistent, my mum gets a regular carer and for no reason they get taken off her and someone else comes. There is no continuity and the person who does the rotas will not put the regular carers
back on.

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Review from B C (Client) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each and every one is great. Lovely, caring and very helpful. Thank you to all.

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Review from Patricia W (Wife of Client) published on 12 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that my husband has are brilliant. This applies to his main carers who look after him so well. I would not be able to cope without them.

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Review from Geoffrey G (Client) published on 12 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are respectful, understanding, polite and punctual.

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Review from S G (Daughter of Client) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer we have in the week is amazing with my mum. Also weekend staff. My mum is always happy to see them, they always do their best by my mum. They have become like family.
They are such a big help to my dad and myself. We would be lost without the staff help they give my mum. A big thank you to
the staff that care for my mum.

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Review from R J (Husband of Client) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than satisfied with the care but I do not like the inconsistency of times. The carers are all really good and very helpful and are also good at their job. They are also very careful and patient.

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Review from Carol C (Daughter of Client) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with the services provided. Having regular carers is very helpful, build up a good rapport. Mum is happy, which is the most important thing.

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Review from Jacqui L (Daughter of Client) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has improved 100% due to the kindness of the carers and their patience and understanding. She is very satisfied with all the carers. Improved with personal care.

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Review from C G (Client) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Usually very good but our last few weeks, due to the carer leaving, have been a little mixed up.

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Review from Donna A (Daughter of Client) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are outstanding. They have been amazing with my dad. The friendship they have built up is lovely to see and they go above and beyond to help Mum with everything. They are like part of our family.

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Review from J S (Client) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been using this service since January 2021. I have been very pleased with the caring service that I have experienced during the short time I have used Caremark. The carers, in my experience, have shown teamwork - working with each other and the client. I look forward to the four times daily when
they call to help me.

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Review from E J (Husband of Client) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good all-round care and very good timekeeping. Thank you.

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Review from Z A (Son of Client) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall a very good care plan is in place for my mother and the carers we have currently ar all polite and professional. It is great because they communicate with my mother and liven up the mood sometimes.

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Review from C M (Client) assisted by family/friend published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have some lovely carers who look after me very well. I would recommend Caremark to others. The staff all say lovely things, and I didn't have any problems.

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Review from Marc S (Son of Client) published on 9 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely carers, very helpful and caring.

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Review from Amelia W (Wife of Client) published on 8 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have so far been satisfied with the overall care. We find four particular carers exceptional and if we could have them 7-days a week, we would be very pleased.

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Review from Russell T (Son of Client) published on 8 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Perfect beyond my expectations. The carers have a great relationship with my dad, and they leave the home clean and tidy.

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Review from Sheila H (Client) published on 4 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all care and carers.

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Review from Margaret F (Client) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Usually good. Carers helpful and pleasant. Only things they have instructions not do, such as ironing do they refuse otherwise they are very helpful.

Reply from Sunjay Majithia at Caremark Coventry

Thank you for your review. We will be looking into your score on Dignity and Management and asking for more information to help us to improve our services if required.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

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Meet the Team (9)

Sunjay

Sunjay Majithia

Job Title: Managing Director

Joined: 2013

I launched Caremark Coventry in 2013, with the ambition of adding value to peoples' lives, especially those that wish to stay at home as long as possible.


Adam

Adam Ringer

Job Title: Training Manager

Joined: 2017

I have worked in the care sector for 26 years in different roles including care assistant, co-ordinator, care delivery manager and for the last 11 years as a care delivery trainer.


I am passionate about ensuring a high quality, approachable and friendly service to our clients and staff alike.


I love being part of such a dynamic and proactive team that are committed to keeping the highest of standards and am excited to be a part of the Caremark family.


Tammy

Tammy Watters

Job Title: Finance Manager

Joined: 2016

I'm the Finance Manager for Caremark Coventry. I have worked in domiciliary care for over 19 years, I started as a support worker and progressed to HR, I enjoy being part of a team that delivers care to the highest standard, to make a difference in people's lives. I have recently taken up a new position of Finance Manager within the company, I find business, finance and economics fascinating the more I learn the more I want to know more. and I can now put this into my new role.


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Sonia Edkins

Job Title: Senior Care Coordinator

Joined: 2018

Laura

Laura Stone

Job Title: Care Coordinator

Joined: 2016

I'm the Coordinator for Bell Green/ Potters Green, Longford, Walsgrave, Henley green, and Alderman’s Green. I have worked in domiciliary care for 12 years. I have worked both as a support worker and care coordinator. I enjoy working as part of a team to deliver a high standard of care and making a difference to people’s lives.


Natalie

Natalie White

Job Title: Care Coordinator

Joined: 2017

I'm the Coordinator for Radford and Coundon, Tile Hill. I started at Caremark as a care and support worker, I then progressed to a care supervisor, then followed this by becoming a care coordinator. I enjoy working within the care sector I have the passion and drive to ensure care is delivered to the highest standards, ensuring a person-centred approach is maintained, I enjoy being part of the Caremark team and dealing daily with the needs of our staff and service users.


Olivia

Olivia Reece

Job Title: Care Coordinator

Joined: 2016

I'm the Coordinator for Cheylesmore, Willenhall, Binley and Whitley. I enjoy working in the care industry, knowing that I'm helping people stay in their own homes and keep their independence, I have worked in all aspects of care I started as a support worker and progressed to care Co-Ordinator, I enjoy being part of the Caremark team, knowing I'm helping to make a difference in people’s lives.


Processa

Processa Gregson

Job Title: Team Leader

Joined: 2018

Hi, my name is Processa Gregson, I have been working as a support worker for 24 years, I then progressed to team leader. I enjoy my role, I have a great satisfaction in looking after our client, making sure they have a quality of life and to make their lives comfortable while living in the own homes.


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Sophie Cooper

Job Title: Team Leader

Joined: 2017

My name is Sophie Cooper and I have worked in domiciliary care for seven years now. I started as a support worker and have worked my way to becoming a team leader, I love my job as I get to meet a variety of people with all different needs. I am proud to be a part of the Caremark team.


Frequently Asked Questions about Caremark Coventry

What Type of Services does Caremark Coventry offer?

Caremark Coventry offers Home Care.

How many Carers does Caremark Coventry employ?

Caremark Coventry employs 130 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Coventry to verify any information. View our terms and conditions. Caremark Coventry has a Platinum Service – more info.