CERA - Perth, Kinross & Fife

47 C&D Algo Business Centre, Glenearn Road, Perth PH2 0NJ
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6 Reviews
  • CERA - Perth, Kinross & Fife, Perth
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Care Provided by CERA - Perth, Kinross & Fife

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Person in charge
  • Kayleigh Wilson (Manager)
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CERA - Perth, Kinross & Fife Reviews (6)

Over all time CERA - Perth, Kinross & Fife has 6 reviews.

Overall Experience

  • 4
  • 2
  • 0
  • 0
  • 0

Date Published

6
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6

Review from Allan B (Client) published on 9 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the service.

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Value for Money

Review from Teresa H (Daughter of Client) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff at Cera who look after my father, who has Dementia and just recently started looking after my mother, care for them with great respect and dignity. They are very friendly and put you at ease. Communication with the head office and staff is excellent, and any questions are dealt
with straight away.

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Management

Treated with Dignity

Value for Money

Review from M D (Client) published on 26 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Some teething problems but things are much better now.

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Management

Treated with Dignity

Value for Money

Review from Mary A (Client) published on 26 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all my carers very helpful, caring and polite. They take care to put us at ease, keep up the good service for all us disabled people, we appreciate it. Thank you.

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Treated with Dignity

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Review from Douglas G (Husband of Client) published on 9 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cares are very experienced. All very friendly.

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Management

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Review from R S (Husband of Client) published on 9 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife's 30 minute evening visit which was usually about 6.30 pm has recently been moved to 5.30 pm which is far less convenient.


Our area, including Dunkeld, is definitely one carer short of complement with cover being provided from as far away as Ladybank in Fife.


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Overview of Review Score

Performance

Care Inspectorate (CI) Rating

Date: 4 Dec 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about CERA - Perth, Kinross & Fife

What Type of Services does CERA - Perth, Kinross & Fife offer?

CERA - Perth, Kinross & Fife offers Home Care.

How many Carers does CERA - Perth, Kinross & Fife employ?

CERA - Perth, Kinross & Fife employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CERA - Perth, Kinross & Fife to verify any information. View our terms and conditions. CERA - Perth, Kinross & Fife has a Basic Service – more info.