Bluebird Care Oxford, South & West Oxfordshire

Tim’s wealth of experience in business management informs his oversight of Bluebird Care Richmond & Twickenham. Having helmed a multi-channel retail business before opening his first Bluebird Care office, Tim says, “I don’t think many people dream of running a home care company… I certainly didn’t! But when my grandfather’s dementia worsened I became acutely aware of the need for exceptional, empathetic care. This lived experience pushed me to open my first Bluebird Care office and set the high standards we’ve maintained for over a decade.”

Insisting his colleagues are trained beyond industry standard, each Care Assistant is encouraged to develop specialisms ranging from dementia and post-op rehabilitation to Parkinson’s, MND, complex care, challenging behaviour, palliative care and nutrition and hydration. “Our aim is to match each customer to their ideal Care Assistants by personality and expertise. Whilst our customers are at the centre of what we do, our Bluebirds are the heartbeat of the company - their kindness, compassion, and professionalism set us apart.”

As the owner of three Bluebird Care offices across London and the South West, Tim can’t imagine working in any other industry. “It’s an unbeatable feeling, being involved in a local business that changes lives. My father is now receiving live-in care which has been life-changing so I am passionate about providing this service to Richmond and Twickenham residents.”

Spotting the Richmond Park deer has become a favourite pastime of Tim’s young family, as has feeding the ducks on Barnes Pond.

Prior to starting a career in care, I worked in retail. The day-to-day was monotonous and I wanted to do something more worthwhile. During this time my Grandad was also diagnosed with Alzheimer’s and went into a residential setting. I observed a struggling service and poor practices and without any experience knew I could do better.

My journey with Bluebird Care started in 2014 as a part-time care assistant. Through the years I have progressed through the roles to my current position as Registered Manager. The experience, knowledge and training I have received through the years, including my level 5 qualification has without a doubt supported me in getting to where I am today.

I’m so excited and immensely proud to lead a service that is committed to providing the best home care in Oxfordshire. Our customers are at the heart of everything we do and alongside an exceptional management team, we nurture and support our Bluebirds to deliver the best service possible.

I joined Bluebird Care back in April 2014 as a care assistant, mainly due to having a small child and being able to have flexible working hours. I quickly found supporting members of my local community and surrounding villages really rewarding and I realised that this was the industry that I wanted to build a career in. I went from Care Assistant to Support Supervisor, Supervisor to Live-in Care Manager, to where I am today, predominantly overseeing the safe running of the South, West and central Oxfordshire territory.

As well as having transferrable skills from my earlier roles, I also hold an NVQ level 5 in Care Management and look forward to developing my knowledge further in other areas of the business. I have always felt Bluebird is the perfect fit for me due to the shared ethos of person-centred care, promoting independence and going the extra mile to make a difference in someone's life whilst remaining in their own home. I feel extremely privileged to help lead a team, that provides great quality care to Oxfordshire's vulnerable adults.

In my spare time, I enjoy spending quality time with my two children, walking and swimming.