Cera - Staffordshire and Stoke

Suite 1, Unit 28, Park Hall Business Village, Park Hall Road, Longton, Stoke-on-Trent ST3 5XA
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2 Reviews
  • Cera - Staffordshire and Stoke, Stoke-on-Trent
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Care Provided by Cera - Staffordshire and Stoke

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Sharon Wright (Manager)
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Cera - Staffordshire and Stoke Reviews (2)

Over all time Cera - Staffordshire and Stoke has 2 reviews.

Overall Experience

  • 1
  • 1
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  • 0
  • 0

Date Published

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2

Review from Carol C (Daughter of Client) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been having care since 2019; she is satisfied with her care, which meets her needs. Her carers, on the whole, are very reliable, caring and pleasant. We, as a family, feel Mums in safe hands. The carers keep in touch with family if they feel the need to. Obviously, Mum has her favourites.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Francis L (Client) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As always, exceptional in all aspects. The girls have great personalities.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 28 Apr 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Cera - Staffordshire and Stoke

What Type of Services does Cera - Staffordshire and Stoke offer?

Cera - Staffordshire and Stoke offers Home Care.

How many Carers does Cera - Staffordshire and Stoke employ?

Cera - Staffordshire and Stoke employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cera - Staffordshire and Stoke to verify any information. View our terms and conditions. Cera - Staffordshire and Stoke has a Basic Service – more info.