Caronne Care Ltd

18 Church Street, Dagenham RM10 9UR

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8 Reviews

Caronne Care Ltd, Dagenham

Care Provided by Caronne Care Ltd

Type of Service
Home Care Provider
Privately Owned

Specialist Care Categories
Alcohol Dependence (past or present)
Call in Service
Cancer Care
Cleaning Service
Companionship
Dementia
Domestic Services / Home Help
Drug Dependence (past or present)
Food Preparation & Serving
High Dependency Care, two carers attending
Laundry Service
Learning Disability
Medication Assistance
Mental Health Condition
Older Person Care
Palliative Care
Personal Hygiene Care
Physical Disability
Respite cover
Sensory Impairment
Shopping Service / Errands
Sit in Service
Transportation Service

Other Care Provided
24 Hour Care
Adult Home Care (18+)
Home Care for Children
Hospital Discharge
Live in Carer
Personal Care (on a contracted hours basis)
Personal Care Assessments
Risk Assessments in the Home

Good to Know

Group/Owner
Caronne Care

Person in charge
Rosemary Fred-Isoh (Registered Manager)

Funding & Fees Guide for Caronne Care Ltd

Prices
Personal care - £15.00 per hour

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Review from Graham S (Client) published on 17 December 2019
Submitted via Postal Card • Report

Overall Experience

I am happy with my regular carer and services.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jodie B (Client) published on 13 May 2017
Submitted via Website • Report

Overall Experience

I started with this agency around February/March 2016 after having 2 failed agencies. I was at the time bedbound and needed 2 carers 4 times a day. I had lost all confidence and trying to walk was scary, they would come and wash me every day, do whatever I needed doing, and with the help of one in

particular lady, I got my confidence back to walk to the shower room with my zimmer frame and she would follow behind me with a chair in case I needed to sit. No one can ever tell you how good it feels to have a good shower when you have been unable to for months. After a year with this agency, I am down to one carer, once a day. Even though I still need the one I am a lot more self-efficient than I was this time last year. If there has ever been a problem it's been dealt with quickly and in an efficient manner please have complete confidence with dealing with this company they aim to please

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Joyce A (Client) published on 18 August 2016
Submitted via Postal Card • Report

Overall Experience

The service I received was excellent.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P M (Client) published on 18 August 2016
Submitted via Postal Card • Report

Overall Experience

I am satisfied with all that is done for me. Very good.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Doreen L (Wife of Client) published on 18 August 2016
Submitted via Postal Card • Report

Overall Experience

Excellent service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Andrew F (Son of Client) published on 18 August 2016
Submitted via Postal Card • Report

Overall Experience

I find the carers to be very efficient, they are always kind and careful with their attention to my mother.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ian S (Son-in-law of Client) published on 28 June 2016
Submitted via Website • Report

Overall Experience

My mother-in-law (MIL) was a difficult case for the carers as she had had a number of falls because she was unable to walk easily, could no longer climb the stairs to the bathroom and lavatory and had very little equipment to aid the carers and what she had was of poor quality.
The manager of the team

took a very close interest in the care that MIL received and frequently made an appearance at her home. In addition she contacted me at all hours of the day and night if there was an emergency and we wondered if she ever slept.
The team was very warm towards her and often went beyond the allotted time to ensure that she was comfortable. In addition the manager organised additional visits between the scheduled four visits each day.
On a number of occasions MIL had to be taken into hospital and the carers' schedule was subject to constant interruption but it was taken in their stride.
MIL referred to the ladies as "My girls" so we knew that she was happy in their care.
Well done!!!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Leslie C (Client) published on 15 April 2016
Submitted via Website • Report

Overall Experience

I was in the care of this Agency for 10 Months. They went out of their way literally to ensure I was cared for properly. By this I meant they travelled 70 miles out of London to ensure my well being. I would recommend this agency to friends and family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jul 2021

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Caronne Care Ltd

What Type of Services does Caronne Care Ltd offer?

Caronne Care Ltd offers Home Care.

How many Carers does Caronne Care Ltd employ?

Caronne Care Ltd employs 90 carers.

Caronne Care Ltd

Care Provided by Caronne Care Ltd

Good to Know

Funding & Fees Guide for Caronne Care Ltd

Caronne Care Ltd Reviews (8)