Prolife Healthcare

Suit 2A Paul House, Stockport road, Timperley, Altrincham WA15 7UQ
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9.6 9 Reviews
  • Prolife Healthcare, Altrincham
Welcome to Prolife Healthcare, a quality home care provider that designs and delivers domiciliary care, specialist home care and complex care services to elderly people, adults and young adults.

Governed by the CQC, it works with service users, their families and friends, local authorities, social services and case managers to create customised home care packages that promote independence, well-being, dignity and quality of life.

A comprehensive alternative to residential homes and care homes, the home care services are delivered by trained and experienced care workers and specialist support workers recruited in-house to ensure the quality of care is second to none.

Prolife HealthCare provides these medically supervised services to the patient at home:

"        Domicilary Care (homecare)
"        Mental Health Care
"        Live in Care
"        24 hour care
"        Sit In care

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Care Provided by Prolife Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Prolife Healthcare Services
  • Person in charge
  • Josephat Mkwakwami (Manager)

Prolife Healthcare Reviews (9)

9.6

Prolife Healthcare has a Review Score of 9.6 (9.604) out of 10, based on 8 reviews in the last 2 years. Over all time Prolife Healthcare has 9 reviews.

Overall Experience

  • 7
  • 2
  • 0
  • 0
  • 0

Date Published

9
4
4
8
1

Review from Joan W (Wife of Client) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy with the care my husband is getting. All the carers are lovely and so kind and
Understanding as my husband has vascular dementia
The two carers come four times a day . Nice that at least one of the carers are someone who my husband knows. With dementia carers my husband didn't
know, he will not respond to them at all
Very satisfied with the care my husband is getting

Staff

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Management

Treated with Dignity

Value for Money

Review from Karla S (Wife of Client) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers were friendly, helpful, knowledgeable, punctual and communicative.
One would not have expected more. As sad as the situation was at times I looked forward to seeing them and working alongside them getting helpful tips.
They were managed well.
I would highly recommend Prolife Healthcare!

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Value for Money

Review from Glen B (Son of Client) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great level of care provided to my mum. Carers are friendly and professional. She needs a lot of help with toileting and personal care, which the carers help with enormously. We would be lost without their help.

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Review from David B (Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a user for longer than twelve months and have been very satisfied during that time. The carers that come are always polite, friendly and helpful. I am helped with dressing, my bed is made, I am supervised with my medication and my insulin. My breakfast is prepared somedays not necessarily
everyday, I'm looked after very well and really appreciate the care and attention that I receive.

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Review from S F (Daughter of Client) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After previously having a bad experience with the last lot of carers my mum had,
I’ve got nothing but praise for these new ones. From the first visit with the accessor and carer, such professionalism in every aspect, Mum has Dementia and needs a lot of encouragement, they’ve managed this and beyond.
It’s a huge weight lifted. Can highly recommend it.

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Review from Marie G (Client) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Personalised to your individual needs.
Always just a phone call away to speaker to manager.
Staff very polite, professional, and caring.
First time have used this service and would use them again.

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Review from D M (Son of Client) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Slow start but got there in the end with sorting timings and staffing. However as certain nursing staff were new and were in my honest opinion not trained correctly or failed to understand to be careful with moving the patient and were initially rough. This was sorted.

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Review from Adrian A (Son of Client) published on 7 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Today the team leader carried out a review for my father.
She was professional and answered all questions with a clear explanation. She listened attentively and provided up-to-date and useful information.
The team leader has a warm and friendly personality and we did not feel rushed throughout the
whole review.
The carers are all excellent and provide a first-class service for our father.

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Review from K C (Client) assisted by family/friend published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Given the short time only we have been with this company, we are both pleased and impressed with their overall service. All staff are very professional, polite and communicative. They are friendly and sensitive to my needs, maintaining a good standard of hygiene. Their visits are on time which is key
to my care and treatments required throughout the day. They are much valued and appreciated.

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Current Review Score: 9.6 (9.604)

Overview of Review Score

The Review Score of 9.6 (9.604) out of 10 for Prolife Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.804 for Prolife Healthcare is calculated as follows: ( (40 Excellents x 5) + (3 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 46 Ratings = 4.804

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Prolife Healthcare is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Prolife Healthcare

What Type of Services does Prolife Healthcare offer?

Prolife Healthcare offers Home Care.

How many Carers does Prolife Healthcare employ?

Prolife Healthcare employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prolife Healthcare to verify any information. View our terms and conditions. Prolife Healthcare has a Platinum Service – more info.