Support Me At Home Ltd

8-9 St Nicholas Court, Vicarage Street, North Walsham NR28 9BY
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2 Reviews
  • Support Me At Home Ltd, North Walsham
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Care Provided by Support Me At Home Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Support Me At Home Ltd
  • Person in charge
  • Louise Haddock (Registered Manager)

Funding & Fees Guide for Support Me At Home Ltd

  • Prices

  • From £18.52 per half hour weekdays / weekends £21.98
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Support Me At Home Ltd Reviews (2)

Over all time Support Me At Home Ltd has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from Peter D (Son of Client) published on 14 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This company couldn’t do more to help if they tried. Went to any length to assist my mother for the last few months of her life, nothing was too much trouble. Mum was 95 and lived in North Walsham, she had managed well for a long time but she needed some support to make sure she was eating and drinking.
From the first meeting with Support me at Home I felt we had been listened too. Mum wasn’t telling us the truth about how much she was eating and drinking and had trouble swallowing so they got the SALT team in to see her. Mum needed more equipment for her home, a riser chair and eventually a hospital bed, all organised by this wonderful team. All the staff were kind and compassionate and even stayed with mum on the day she died. They sent a Carer to sit with her while I drove the four hour drive down to Norfolk. Our experience was one of total care and support until the end.
Well done to the manager and her wonderful team, where would mum have been without you all.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jenny B (Sister of Client) published on 6 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were looking for care for my parents. We choose Support Me At Home as they are a local company. We had made some enquiries locally and to be honest we needed to get some homecare in place as soon as possible. I was under so much stress and it had got to a point where I was becoming exhausted. The
worry that I could not provide what they needed, was eating me up.


Mum and dad are private people who struggled and wouldn’t have ever accepted outside help. Support Me At Home were so good in the way they came and met mum and dad. They took things slowly and within a few days my parents accepted care.


The carers have made a huge difference to my parents lives, and have taken the time to find out about them, their likes and dislikes. Dad even gets a break when he needs one.
If anyone is entering into this minefield then I would recommend Support Me At Home, they truly do a great job.


Reply from Mary Morgan, Registered Manager at Support Me At Home Ltd

Thanks for such a lovely review, we really do try to go above and beyond to provide a high quality service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 17 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Support Me At Home Ltd

What Type of Services does Support Me At Home Ltd offer?

Support Me At Home Ltd offers Home Care.

How many Carers does Support Me At Home Ltd employ?

Support Me At Home Ltd employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Support Me At Home Ltd to verify any information. View our terms and conditions. Support Me At Home Ltd has a Basic Service – more info.