£33.40 per hour
Hourly fees are fully inclusive
Bluebird Care Wiltshire South has a Review Score of 9.0 (8.986) out of 10, based on 10 reviews in the last 2 years. Over all time Bluebird Care Wiltshire South has 30 reviews.
Review from Ruth H (Client) published on 22 July 2020
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Reply from Amy Bacon, Recruitment and Marketing Manager at Bluebird Care Wiltshire South
Good afternoon, this is fantastic to hear, we value our care team very much. We would like to personally thank you very much for leaving such a positive review, and if there is any way we can assist further with the care please do get in contact.
Kindest Regards
Amy Bacon
Recruitment and Marketing Manager
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Review from P P (Client) assisted by family/friend published on 26 June 2020
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Reply from Amy Bacon, Recruitment and Marketing Manager at Bluebird Care Wiltshire South
Thank you for your review. That's a shame to hear that things haven't always gone as smoothly as you would have liked, however, we are glad to see that things have now improved and we are very much hoping the care provided now is so much better. Please do let us know if there is anything we can do at all. Many thanks.
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Review from M J (Client) assisted by family/friend published on 3 June 2020
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Reply from Amy Bacon, Recruitment and Marketing Manager at Bluebird Care Wiltshire South
Thank you for leaving this review, It is very positive to see that the care so far has been good, we hope now things have become more regular that you are still very happy with the care provided by the team.
Kindest Regards
Amy Bacon
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Review from T R (Daughter of Client) published on 1 June 2020
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Reply from Amy Bacon, Recruitment and Marketing Manager at Bluebird Care Wiltshire South
Thank you for such a positive review, the care team always said how much they enjoyed visiting your father and it is always lovely to see how much they genuinely cared. He is very much well-liked by the team and we all hope you are all keeping well.
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Review from L E (Husband of Client) published on 1 June 2020
Submitted via Postal Card •
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Review from Robin D (Husband of Client) published on 1 June 2020
Submitted via Postal Card •
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Review from P B (Husband of Client) published on 1 June 2020
Submitted via Postal Card •
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Treated with Dignity
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Review from Margaret S (Client) published on 1 June 2020
Submitted via Postal Card •
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Review from Michael V (Son of Client) published on 21 November 2018
Submitted via Postal Card •
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Reply from Anita Dyball at Bluebird Care Wiltshire South
Thank you for taking the time to review the care that we provide for your Mother. We value your comments and kind words and take all feedback seriously. As always, if we can be of any further assistance, please do not hesitate to contact us.
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Review from M T (Daughter-in-law of Client) published on 12 March 2018
Submitted via Website •
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The Review Score of 9.0 (8.986) out of 10 for Bluebird Care Wiltshire South is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.186 for Bluebird Care Wiltshire South is calculated as follows: ( (33 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 59 Ratings = 4.186
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Wiltshire South is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Jun 2022
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Job Title: Directors
Joined: 2009
Jonathan’s family have worked in the social care sector for nearly 40 years. Prior to Bluebird Care, Jonathan spent most of his career in account management servicing large multinationals within the IT and Telecoms sector. Vanessa is a trained therapist with 15 years of experience in providing health and beauty treatments and managing key accounts. Together they share a passion for quality and for ‘getting things right’ for their customers. Their winning formula has been to care for their customers by caring for their team. Recruiting and retaining the very best people, who possess the gifts of kindness, compassion and selflessness, has been the bedrock of their service.
"It gives us great satisfaction not only to be able to provide care but also offer career opportunities to local people who are equally passionate about helping others in the community."
Job Title: Registered Care Manager
Joined: 2023
Jo Osgood, our Wiltshire South Registered Care Manager is originally from Northern Ireland and moved to Salisbury in 2002. After graduating from Queens University in Belfast, Jo has dedicated 18 years to the care industry.
Having navigated various roles, from casual staff to Care Manager, Jo brings a wealth of hands-on experience and a deep understanding of the sector. Her professional journey reflects her commitment to the well-being of those under her care.
Outside work, Jo is a parent and a pet owner, residing in Salisbury with her two children, two cats, and a lively Dalmatian. Her grounded approach and practical experience make her an invaluable leader for our team.
Jo's professionalism and industry insight ensure tailored support for your family's well-being.
Job Title: Care Supervisor
Joined: 2023
Originally from Harare, Zimbabwe (formerly known as Salisbury), Tendai moved to England with her husband in March 2023 to begin her journey with Bluebird Care Wiltshire South.
With four years of experience in the care sector, Tendai has always seen caring as her calling. She first worked as a carer in Zimbabwe, and when she learned about opportunities in the UK, she was inspired to take a leap of faith. A simple Google search for "small towns in England that are great for families" led her to Salisbury - a sign that this was the place she was meant to be.
Since joining Bluebird Care, Tendai has been a valuable member of the team, known for her bubbly personality, dedication, and passion for supporting customers. Her commitment to making a real difference in people’s lives has made her a firm favourite among both customers and colleagues.
Tendai has been promoted to our new Care Supervisor and is excited to take on new challenges, develop her skills, and continue delivering the highest standard of care.
Outside of work, Tendai enjoys reading—especially books that have been adapted into films or series—and exploring the beautiful English countryside on long walks.
Job Title: Care Coordinator
Joined: 2020
Deborah started her care journey in Bluebird Care Wiltshire South in June 2020. Coming from a medical administrator and healthcare assistant job, being a care professional was all new to her.
She adapted to this new role very well and still feels very passionate about all of the Bluebird Care customers.
Originally from Scotland Deborah now lives in Bulford with her partner and children, and she plans to relocate to settle in Salisbury soon.
Fundamentally as a peoples person, Deborah works on the basis that you should always treat others the way you would like to be treated yourself - a fantastic quality to have when delivering care to others.
Since joining Bluebird Care Wiltshire South, Deborah has worked her way up from being a care professional, to a team lead, and now to a care coordinator. She finds some days more challenging than others but is extremely proud and passionate about Bluebird Care Wiltshire South, and the high standard of care we deliver.
"Bluebird Care has become my wee family away from home, this I will forever be grateful for during the hard times we all experienced through the pandemic."
Job Title: Customer Champion
Joined: 2022
Shelly Fitzgerald has been part of Bluebird Care since 2022. After leaving for a brief time, she quickly realised how much she missed both the staff and customers, prompting her return. Shelly’s passion for making a difference in her customers' lives is evident in every care call she makes. Her motto is simple: “I want to have a positive impact on the customers every time I see them and brighten their day.” Shelly is known for her flexibility and willingness to adapt to changing schedules, often stepping in to handle last-minute shifts. Her positive attitude and dedication shine through, making her a favourite among both carers and customers. Always arriving with a smile, Shelly ensures that her customers' needs are at the forefront of every visit. She keeps the office staff and fellow carers up-to-date on any changes, ensuring seamless care. Shelly is committed to her customers, and she continues to go above and beyond to ensure their well-being. She has recently taken on the role of our Community Champion.
Job Title: Bookkeeper
Joined: 2016
Jackie is our Bookkeeper and brings 30 years of experience to Bluebird Care Elmbridge & Runnymede. Joining us in 2016 she is a great support for the team and brings great empathy and a passion for people.
Job Title: Marketing Coordinator
Joined: 2022
Debi is our Marketing Coordinator and brings many years of experience from the advertising, direct marketing and communications industry to continually keep our presence and marketing fresh and relevant.
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