Bluebird Care Bristol, Bath & NE Somerset

Avon House, Avon Mill Lane, Keynsham, Bristol BS31 2UG
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9.7 22 Reviews
  • Bluebird Care Bristol, Bath & NE Somerset, Bristol
Bluebird Care Bath & NE Somerset is dedicated to ensuring the safety and well-being of its customers in the comfort of their own homes. They offer a wide range of services, including companionship, medication administration, personal care, domestic support, as well as specialist dementia care, complex care, and palliative care.

With a compassionate, skilled, and highly trained team, Bluebird Care Bath & NE Somerset provides both domiciliary (home) care and live-in care. Each customer’s care plan is tailored to their individual needs, preferences, and requirements, ensuring their independence, dignity, and desired outcomes remain at the forefront of their personalized service.

If you'd like to learn more, the team is happy to arrange a free, no-obligation consultation and assessment, either at home or in the hospital.

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Care Provided by Bluebird Care Bristol, Bath & NE Somerset

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Emma Drury (Registered Manager - Pending registrations)

Funding & Fees Guide for Bluebird Care Bristol, Bath & NE Somerset

  • Prices

  • Weekdays:


    •   30 Minutes - £33.00
    •   45 Minutes - £36.00
    •   1 Hour - £38.75


    Weekends:


    •   30 Minutes - £34.75
    •   45 Minutes - £38.00
    •   1 Hour - £42.50


    Visits Over 6 Hours:


    •   Weekdays: £37.00 Per Hour
    •   Weekends £40.00 Per Hour


    Sleeping nights


    •   Weekdays: £300.00 (9 Hour Total)
    •   Weekends: £300.00 (9 Hour Total)




Bluebird Care Bristol, Bath & NE Somerset Reviews (22)

Total of 22, showing 21-22
9.7

Bluebird Care Bristol, Bath & NE Somerset has a Review Score of 9.7 (9.714) out of 10, based on 18 reviews in the last 2 years. Over all time Bluebird Care Bristol, Bath & NE Somerset has 22 reviews.

Overall Experience

  • 15
  • 7
  • 0
  • 0
  • 0

Date Published

22
6
10
18
4

Review from J S (Wife of Client) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Perfect for my husband's needs.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Karen H (Daughter of Client) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would thoroughly recommend this care service to friends and family. I reluctantly brought in carers for my ninety-five-year-old Mum living independently at her home with Alzheimer's and stage four breast cancer, I being the sole carer. Bluebird Care Bristol, Bath & NE Somerset came in to help in January
2021, during the lockdown pandemic when I had been struggling to cope. I initially worried about how my mother would be with new people, as well as worrying if they could possibly meet her needs such as food she liked, TV and bedtimes, as well as her character. I needn't have worried as after a few weeks the many carers got to know her, her likes and dislikes and I read their twice-daily reports about how they enjoyed chatting with her and how my Mum was often 'giggling' when they left. Sometimes about a TV programme or how they were singing along with her as she listened to her favourite, saying that she often remarked on how pleased she was to see them. Alzheimer's is a very sad, degenerative disease but I can see how they genuinely care about her.

Reply from Louise Taylor, Manager at Bluebird Care Bristol, Bath & NE Somerset

Hello Karen, we typed a response to your lovely review, but it seems to have not uploaded, so we can only apologise. We want to say thank you for your wonderful feedback, we really appreciate your kind words, and we are delighted to hear that you can see how much our carers care.
Thank you again!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Bluebird Care Bristol, Bath & NE Somerset is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.714 for Bluebird Care Bristol, Bath & NE Somerset is calculated as follows: ( (79 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 105 Ratings = 4.714

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Bristol, Bath & NE Somerset is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (3)

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Meet the Team (2)

Tim

Tim Rowland-Jones

Job Title: Managing Director and Owner

Joined: 2010

Tim Rowland-Jones studied Business Management at University before going to work in the family business.


Experience in staff management and customer service has helped Tim develop the Bluebird Care office. Tim Rowland-Jones has always lived in Bath and as such understands the local community and knows the area very well.


Like many other people, his first real experience of the care industry came at a time when his own grandfather who suffered from dementia was admitted to a residential home. The care he went on to receive was of a particularly high standard, and this served as an inspiration and as the driving force behind his involvement with Bluebird Care.


Tim is now particularly passionate about caring for people living with dementia and dedicates much of his spare time to volunteering at local day centres and the Royal United Hospital in Bath, spending time and ‘befriending’ people with dementia.


Emma

Emma Drury

Job Title: Registered Manager - pending registration

Joined: 2025

As a qualified nurse, Emma brings a wealth of experience to the business with a clear focus on driving quality care.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Bristol, Bath & NE Somerset to verify any information. View our terms and conditions. Bluebird Care Bristol, Bath & NE Somerset has a Platinum Service – more info.