From £28.75 per hour
All cost include weekend hours additional charge is applied for Bank Holidays
Caremark Mansfield & Ashfield has a Review Score of 9.5 (9.450) out of 10, based on 17 reviews in the last 2 years. Over all time Caremark Mansfield & Ashfield has 23 reviews.
Review from Joshua W (Mother of Client) published on 23 February 2021
Submitted via Website •
Report
Reply from Simon Ford, Director at Caremark Mansfield & Ashfield
Thank you for your feedback, this is why we do what we do. Really pleased that we are able to fulfil the needs for you and your son, it's a pleasure.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J C (Client) assisted by family/friend published on 27 March 2018
Submitted via Postal Card •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Joyce S (Client) assisted by family/friend published on 23 February 2018
Submitted via Postal Card •
Report
Reply from Phil Mason, Director at Caremark Mansfield & Ashfield
Whilst we're pleased that all aspects of our service have been rated Excellent or Satisfactory, we have work to do to ensure that "Satisfactory" becomes "Excellent also! We will be looking at this immediately to see how we can improve.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.5 (9.450) out of 10 for Caremark Mansfield & Ashfield is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.450 for Caremark Mansfield & Ashfield is calculated as follows: ( (68 Excellents x 5) + (20 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 100 Ratings = 4.45
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caremark Mansfield & Ashfield is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Jun 2018
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
Job Title: Managing Director
Joined: 2020
I believe passionately that people should be able to continue to live at home throughout their lives, with the appropriate care and support at hand. Our tremendous team are dedicated to maintaining quality of life for the people we care for and as long as I am at the helm, we will strive every day to uphold and indeed improve the very high standards of Care and Support we already provide.
Job Title: Care Manager
Joined: 2020
I believe passionately that people should be able to continue to live at home throughout their lives, with the appropriate care and support at hand. Our tremendous team are dedicated to maintaining quality of life for the people we care for and as long as I am at the helm, we will strive every day to uphold and indeed improve the very high standards of Care and Support we already provide.
Job Title: Assistant Care Manager
Joined: 2020
Hi, I'm Chloe. I have been with the company since January 2020 and have progressed to my current role of Assistant Care Manager in this time. Providing high-quality care to those who need it is close to my heart, it is so important to provide care with dignity and respect and to make customers feel supported whilst living in their own homes. I have worked in the care industry for many years and I’m very passionate about it. My aim is to pass on my passion and knowledge of this profession in the training that I provide to our wider team of Care and Support works (CSWs) so that I can be sure they are all trained to the highest level. I am also responsible for the management of our team of Field Care Supervisors who support the CSWs working in the community to ensure that our vulnerable customers are supported to remain in their own homes independently for as long as possible by ensuring that initial assessments with new customers provide person-centred care plans which promote independence and freedom of choice to all our customers.
Job Title: Senior Care Coordinator
Joined: 2021
I am a Care Coordinator for Caremark Mansfield & Ashfield, responsible for the permanent allocation, and care workers' schedules.
I have worked in care for 5 years and began my journey in the care sector with Caremark in 2017. Since then I have worked as a senior care worker for another care company where I gained experience with rosters and moved back to where my heart really was with Caremark to ensure that staff have consistency as well as customers, my priority is to ensure all our care workers are providing outstanding care and have the time to do so. We work hard to ensure the clients always have consistency and having had experience in the field as a care and support worker I am relatable with the care assistants as I have worked to a schedule before, and I know the importance of keeping consistency and preferred areas. I am responsible for the management of incident forms deciding what support the customer needs when they are submitted and providing advice to all Care Assistants.
I am very approachable and willing to help in any way I can. The team around me really do care and I find that is really important to me.
Job Title: Care Coordinator
Joined: 2021
Care Coordinator
Job Title: Care Assessor
Joined: 2021
Field Care Supervisor.
Job Title: Apprentice Compliance Administrator
Joined: 2023
Hi, I'm Ashton the Compliance Administrator at Caremark Mansfield & Ashfield, I joined the company in 2023 to work closely with the office team ensuring that we are compliant with our care records, files and audits. I am currently studying a business administration course level 3 to support me with this role. I chose the care industry because my mum fosters vulnerable children, and this gave me the passion for wanting to join a care company to give something back to my local area. My interests outside of work, are football & golf.
Job Title: Recruitment and Training Coordinator
Joined: 2022
Hey, I'm Amie. I started working with Caremark in late 2022 as a care assistant not being in the care sector before I spent 16 years in the hair and beauty sector, so caring was very new to me but I would never look back. Making a difference in people life’s is amazing and I wouldn’t dream of doing anything else! I joined the office team in October 2023 my role as a coordinator is allocating care calls and ensuring all our care assistants and service users are happy! I'm a very outgoing person and I love to laugh.
Job Title: Field Care Supervisor
Joined: 2022
Hi, I’m Joanne I have worked for Caremark Mansfield & Ashfield since October 2022. I started my employment as a Care assistant, a job that I thoroughly enjoyed. I found myself thriving in this role due to my caring nature and given the opportunity to meet new people. I had previously worked as a care assistant in the community and in a care home supporting people with brain injuries, after taking a break to undertake a job as an office receptionist and to have my children I knew this was the time to return to a job that I am very passionate about. I applied for the Job of Field Care Supervisor in October 2023. I have been welcomed to the office team with open arms and work as part of an amazing team. My role as Field care supervisor has given me the opportunity to progress in my career and every day is a chance to learn new things which enables me to be a great support to both Carers and service users.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Mansfield & Ashfield to verify any information. View our terms and conditions. Caremark Mansfield & Ashfield has a Platinum Service – more info.