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Nurseplus Care at home Bristol has a Review Score of 8.4 (8.409) out of 10, based on 2 reviews in the last 2 years. Over all time Nurseplus Care at home Bristol has 2 reviews.
Review from Ian O (Son of Client) published on 11 August 2023
Submitted via Website •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Rebecca S (Client) published on 1 August 2023
Submitted via Website •
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Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Bristol
Thank you for taking the time to review us, we really do appreciate it! We're glad you're happy with your carers and the support they provide, if there's anything extra we can do for you please just let us know.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.4 (8.409) out of 10 for Nurseplus Care at home Bristol is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.909 for Nurseplus Care at home Bristol is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Nurseplus Care at home Bristol is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2021
I joined the care sector over 20 years ago following growing up with a brother and sister with complex disabilities and wanting to make positive changes in the care industry. I have been a Registered Manager for a number of years and joined Nurseplus in 2021, more recently becoming Registered Manager for Bristol, Cheltenham and surrounding areas. I have varied qualifications from QCF’s to Behavioural Specialisms and counselling, that I feel enable me to take a holistic approach to care. Having experienced the care sector both in my career, as a family member to someone with care needs and as a carer myself I have a good understanding and empathetic approach. I love Nurseplus’ approach and core values and strive to achieve positive outcomes for our service users and carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nurseplus Care at home Bristol to verify any information. View our terms and conditions. Nurseplus Care at home Bristol has an Enhanced Service – more info.