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NR Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time NR Care has 8 reviews.
Review from Greg C (Son of Client) published on 7 February 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Ian Callam, Registered Manager at NR Care
Thank you for your kind review, we were very pleased to be able to provide support to your Dad through a difficult time, and I'm glad that our staff member did so well at supporting your Dad to feel uplifted and at ease. We wish you, your Dad, and your family all the best for the future.
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Treated with Dignity
Value for Money
Review from Shaun W (Son of Client) published on 13 March 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Rebekah Bedingfield, Director at NR Care
We appreciate your honest feedback and actions have been taken to address the individual in question. Knowing you and your siblings were not local it was our wish and duty to keep you informed along the way and to be with your mum in her final hours.
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Review from M S (Husband of Client) published on 17 January 2023
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Rebekah Bedingfield, Director at NR Care
Thank you for your candid feedback, we are pleased to hear that you are happy with the care provided by our staff and that we have been able to work together to positively resolve any difficulties or challenges that have occurred in a manner that you are happy with.
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Review from Kim R (Daughter of Client) published on 17 January 2023
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Rebekah Bedingfield, Director at NR Care
Many thanks for your kind words. We found it pleasure supporting you and your mum and we wish you well for the future.
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Review from Rebecca T (Daughter of Client) published on 9 December 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Rebekah Bedingfield, Director at NR Care
Thank you for your kind words. It was a delight to look after your father and see him improve over his time with us. All the staff will miss visiting him, but you know where we are if ever he needs help.
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Review from B Y (Husband of Client) published on 26 April 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Rebekah Bedingfield, Director at NR Care
All of the team were so pleased we could help you in the final stages of your wife’s illness.
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Review from C W (Husband of Client) published on 20 April 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Rebekah Bedingfield, Director at NR Care
Many thanks for your kind words. We are pleased that we have been able to support your wife with a regular carer who understands her needs
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Value for Money
Review from J M (Son of Client) published on 3 March 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Rebekah Bedingfield, Director at NR Care
Many thanks for your kind and positive words. We are pleased that our team are receiving such positive feedback and we will of course pass this back to the member in question.
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The Review Score of 8.0 (8.000) out of 10 for NR Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for NR Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for NR Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 May 2021
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Job Title: Owner / Director
Joined: 2012
Nathan started in the care sector in 2009 following a change in career pathway. Having worked alongside Rebekah at a previous company they decided to take the plunge and start up NR Care (NR from the names of the owners and the community postcodes we service). Nathan primarily deals with the financial operations of the business.
Job Title: Owner / Director
Joined: 2012
Rebekah has nearly 20 years of experience within a domiciliary care setting, covering all aspects of care work, business management, recruitment, administration, care management and policies & procedures. Prior to starting up NR Care LTD in 2012, Rebekah Bedingfield set up Clark James Healthcare and worked for Pulse Community Healthcare, Careforce and the majority of her career with Care UK.
Qualifications and work experience of Responsible Individual: QCF Level 5 Diploma in Leadership for Health & Social Care. She has completed the following training courses: Appraisal, Risk Assessment, Adult Safeguarding foundation, Adult Safeguarding – Management Responsibilities, Personal Development, Conflict Management, Medication Management, Recruitment & Selection, Moving & Handling, IOSH, Health & Safety including Fire, Direct Payments and general awareness course, Dementia and Employee Investigation.
Job Title: Manager
Joined: 2023
I have worked within social care settings since 2001, initially as a Support Worker working with Adults with learning disabilities and autism, In 2007 I moved into management roles and have been a Registered Manager since 2017. I have achieved QCF level 5 Health and Social Care qualification.
I have worked in a range of settings including Supported Living, Residential and Home Care with clients with a range of needs including learning disabilities, autism, mental health and wellbeing needs, physical disabilities, older people, dementia and memory needs, acquired brain injury, complex and multiple diagnoses, communication issues and behaviours that may be considered challenging.
I have undertaken extensive Continuous Professional Development throughout my career and areas of specific interest include Positive Behaviour Support, Mental Health First Aid, Safeguarding, quality assurance and compliance. I actively participate in local and national health and social care networks and I and a Board Member of Norfolk and Suffolk Care Support Ltd.
In my spare time, I am an FA-qualified Football coach involved in coaching local youth teams.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact NR Care to verify any information. View our terms and conditions. NR Care has a Platinum Service – more info.
