Avelo Care

Shaun is responsible for the day-to-day operations and service delivery at Avelo Care to ensure we meet our regulatory requirements as well as maintain our status as the care provider and care employer of choice in East Kent. Shaun is the CQC Responsible Individual for Avelo Care Services

Shaun has over 15 years of experience in the care sector, in roles mainly focussing on quality assurance, compliance and operational management. Shaun has worked at the Board level for some of the largest homecare providers in the UK and more recently has been supporting smaller organisations in consultancy and turnaround roles, achieving high levels of success in each of those appointments.

Shaun holds a Human Resources Degree as well as a Level 5 Diploma in Leadership for Health & Social Care.

"We have a hugely committed team at Avelo Care, who all thrive on supporting clients to live in the comfort and safety of their own homes. I love what Avelo stands for and the positive outcomes we achieve for so many local people on a daily basis"

Julie has over 30 years of experience in the home care sector and has held various senior management positions covering homecare, extra care and daycare services. Julie's vast knowledge and experience make her well-equipped to manage our care services and she is also the CQC Registered Manager for Avelo Care Services.

She is very much the face of Avelo and provides a great deal of support to clients and their families as well as supporting our wider care team, very much a key role in our business.

"I am very proud to be part of the Management team leading a caring and dedicated team of community carers supporting our clients. We have a “work with, not for” approach and include and encourage our clients to take an active part, however small, in everything we do"

Steph has over 19 years of experience in the care sector. Following acquisitions of smaller care companies up to the national level, her last role was for the UK's biggest Learning Disability provider supporting almost 5,000 service users in multiple care settings including Domiciliary, Residential, Supported Living and Clinical Care.

A mixture of systems, finance and business design is a real passion for Steph, supporting the day-to-day running of the business behind the scenes.

Steph holds a degree in Management Science & Business Administration.

“I am extremely proud to be a part of a family-run business where the people are at the heart of everything the business does. Avelo is a provider who listens and genuinely cares, who wants to continually make a positive difference, and who offers peace of mind to the families of our Clients. We want the care received by all of our Clients to be of the standard we would choose for our own loved ones .”

Nikki has worked in the Care sector for 12 years. Before joining Avelo Care, she managed 2 Day Centres, the first a secure Dementia Unit with up to 20 clients visiting daily, and the second a Social Day Centre that catered for 60 clients daily.

Nikki is responsible for the onboarding of new clients, right through from the initial enquiries, to setting up the care package and introductions within the wider care team.

Nikki holds an NVQ Level 5 in Leadership for Health & Social Care.

"I am proud to be a part of a team who make a difference for our clients on a daily basis. I enjoy meeting people and am happy to get the right care setup for each individual to meet their needs and preferences"

Julie has worked in health and social care for the last 15 years. She was a supervisor with the Enablement Team, Social Services and a Deputy Care Manager before joining the Avelo Team in 2024. She brings with her a wealth of knowledge in end-of-life care and dementia care.

Julie has an NVQ Level 3 in Health and Social Care.

“I am really proud to be part of a team where clients always come first and knowing I have supported with setting up the best care package for our clients ensuring they are not only receiving the best care, they are supported and happy at the end of each visit”.

Rebecca is in her 13th year working within the health and social care sector, previous roles have included residential settings and working within SecAMB as an emergency medical advisor.

Rebecca joined Avelo in 2017 as a community carer, progressing into her current role as a Care Quality Officer in June 2024. Rebecca supports the operational team and completes quality assurance, reviews, care plan updates and compliance checks to ensure our service delivery is the highest standard it can be.

Rebecca has completed her level 4 diploma in adult health and social care and is also a trainer for manual handling and mental health well-being.

“ I have a special interest in medications and am currently looking at expanding my knowledge on the subject. I love to go home at the end of the day with the knowledge that the fab team at Avelo have gone above and beyond and ensured clients have received care tailored to their needs and wishes".

Katie, a dedicated professional, has been a part of the health & social care sector for 5 years and chose to join Avelo in March 2019.

As a senior carer, Katie supports the care management team by visiting clients and ensuring that care and support needs are continually reviewed, updated, and audited.

“I enjoy making a difference and making people happy on a daily basis. I love that Avelo spends time with people and isn’t solely focused on personal care. We also have companionship and accompanied outings that so many of our clients look forward to each week.”