Right at Home (Swindon)

I am married to my lovely wife, Sue, and have four children to keep to me busy. After many years working as an accountant in a variety of organisations including EMI, TNT and BBC Worldwide I am delighted to be moving into the world of home care. Whilst I am proud of what I have achieved in the past, my role as a Right at Home franchise owner is taking me into a whole new world where I can help to improve the quality of life for others.
Customer service has always been central to my work ethic and so it is a bonus that I can put this to good use in such a person-centred way. It is also a joy to be working with the bigger team at Right at Home who demonstrate their kindness and passion for care every day. To compliment my work I have become a dementia friend and now a dementia champion. I was amazed to discover how much can be done to improve the quality of life for those with dementia so long as you have the right knowledge.
Our company values are based firmly on person-centred care and everyone here at Right at Home Swindon is utterly devoted to maintaining those values. So, if you want a friendly face to call in and help you with everyday tasks around the home, personal care or simply to chat to then we have the perfect person waiting for you.

My incredible journey with Right at Home began in 2017. Starting as a caregiver and gradually advancing through the ranks, I'm proud to say that I now serve as the Registered Manager, a role I stepped into with passion and determination in October 2023.

Throughout my time here, I've amassed a wealth of knowledge and experience, bolstered by the completion of my Level 4 qualification in Health and Social Care. This journey has been more than just a career path; it's been a calling—a calling to ensure that every individual under our care receives nothing short of the very best.

My commitment to excellence isn't just confined to the office; it's a driving force that fuels every aspect of my life. Whether I'm strategizing ways to enhance our services or spending cherished moments with family and friends, my passion for providing top-tier care never wavers.

And when it's time to unwind and recharge, you'll often find me seeking thrills and laughter at theme parks. After all, life is about balance, isn't it? Join me on this journey of compassion, dedication, and joy as we continue to make a positive impact in the lives of those we serve. Together, let's create moments that matter!

I am proud to be the Team Leader at Right at Home Swindon. I joined this incredible team back in 2020, starting as a Caregiver with no prior experience in the field. Right At Home Swindon provided me with comprehensive training and unwavering support, and I was warmly embraced by my colleagues who offered tremendous assistance throughout my transition.

From the very beginning, my passion for working in the community, especially in the comfort of clients' homes, became evident. I'm dedicated to enabling clients to maintain their independence and safety while providing the support they need. In 2022, I achieved my Level 3 qualification, marking a significant milestone in my journey, and seamlessly transitioned into the role of Team Leader.

As a Team Leader, my responsibilities extend beyond providing vital support to clients. I play a crucial role in mentoring and supervising Right at Home Caregivers, offering them the guidance and support they require to excel in their roles. I work closely with all of my colleagues to assess the unique needs of both existing and new clients, crafting personalised care plans that prioritise individual well-being.

My commitment to personal and professional growth is evident, and with the full support of the Right at Home Swindon team, I've now attained my Level 4 qualification, further enriching my expertise. Outside of work, I prioritise my well-being by frequenting a local gym, recognising the importance of exercise as a means to unwind. Additionally, I cherish quality moments with my family and friends.

The ethos of the Right at Home team is encapsulated in a commitment to dedication, compassion, and ongoing improvement, making me an invaluable asset in our mission to provide exceptional care and support to our clients.

My name is Chloe, and I am the Care Co-Ordinator here at Right At Home. I began my journey at Right at Home as a Care Assistant in 2020. I then completed my diploma in health and social care in 2022, a milestone that allowed me to progress to my current role of care coordinator in 2023. I have always had a passion for looking after others and find immense joy in making a positive impact in people's lives.

When I'm not at work, you can find me dancing - a hobby I've enjoyed since the tender age of 3. I also have a love for traveling and exploring different parts of the world, experiencing new cultures, and making unforgettable memories along the way. I believe in embracing life to the fullest and am always eager to learn, grow, and connect with others.

In 2018, I began my caregiving journey with Right at Home, driven by a genuine desire to help others.

Fast forward to February 2023, and I transitioned into a training role, sharing my experience and skills with aspiring CareGivers. Come July of the same year, I took on the additional responsibility of recruiting, using my first-hand knowledge to bring in compassionate individuals to join our amazing Care team.

Alongside my professional endeavours, I am committed to personal development. I am currently completing a diploma in adult social care to deepen my understanding and enhance my skills in providing quality care to those in need.

I joined Right at Home in 2023 as a caregiver, where I had the privilege of building meaningful relationships with clients, providing personal care, managing medications, and preparing meals. As of 2024, I have embarked on a new journey as a Team Leader within our office team. In this role, I am dedicated to supporting our caregivers through regular supervision and conducting thorough client reviews. I deeply appreciate the support from my colleagues and look forward to growing alongside the company, ensuring we continue to deliver exceptional care to our clients.